Cyberly Toys Reviews 

100
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Good experience: easy ordering, fast dispatch but tracked parcel got lost (not their fault). Contacted customer service and they e-mailed back fast offering a refund or replacement order. Second order... See more

Rated 5 out of 5 stars

First time buying from Cyberly Toys. Everything has been smooth sailing and I will buy from again. Easy to use menu to find items and very reasonably priced. Postage is reasonable and I was kept up... See more

Rated 5 out of 5 stars

Fast delivery and very well packaged. Will defiantly order from again. Very happy with my order.

Rated 5 out of 5 stars

I was skeptical about placing an order here for funkos as the price was so good, but they completely proved me wrong! The order was dispatched very quickly and arrived packaged well. A great company t... See more

Company details

  1. Toy Store

Written by the company

Cyberly Store is an online toy & games store for all ages we aim to deliver high quality products, competitive prices and great customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.7

All reviews

(100)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best price online

Best price online, great range and fast and secure delivery, thank you!

April 16, 2023
Cyberly Toys logo

Reply from Cyberly Toys

Thank you Hayley for your review & Supporting our small business!

Rated 1 out of 5 stars

Damaged items and no response

When my item arrived the box was severely damaged as the box had any sort of bubble wrap ect as a collector of Funko pops this is a nightmare. When trying to contact the store I had no answer on 3 separate emails and using the chat bar on the website. My advice NEVER order any Funko pops from this site and use alternative sites to do so as I cannot get in contact with them about this issue and have now wasted my money and time using this site

April 19, 2023
Unprompted review
Cyberly Toys logo

Reply from Cyberly Toys

Dear Megan,

We apologize for any inconvenience caused by the damaged box upon the delivery of your Funko Pop. As we had mentioned in our previous email to you, we have provided some alternatives to rectify the issue and make it up to you. We regret to hear that you were unable to reach us on our three separate emails and chat bar on our website. We assure you that we take our customer service seriously and would never want to leave any of our customers unhappy. We kindly request that you please check your email, as we have previously provided alternative solutions to address your concerns. We would greatly appreciate your cooperation in resolving this issue. Once again, we apologize for the inconvenience and hope to hear back from you soon.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Better than expected

Better than expected! Thank you.

April 10, 2023
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Reply from Cyberly Toys

Dear Libby,

We wanted to take a moment to express our sincere gratitude for your kind words and positive feedback. We are delighted to hear that you had a great experience with our store and that our product met your expectations.

Your support and satisfaction is important to us, and we are honored to have earned your trust and loyalty. Thank you for choosing Cyberly Toys, and we look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Great service & value from start to…

Great service & value from start to finish. Best price I could find online. Good were shipped next day & I relieved them very quickly. The product was even better than expected and I would highly recommend this company to everyone. Well done Cyberly Toys.

March 21, 2023
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Reply from Cyberly Toys

Dear Tigger,

Thank you for your kind words and positive feedback. We are thrilled to hear that you had a great experience with us, and that our service and products met your expectations.

We appreciate your recommendation, and we look forward to serving you again in the future. If you need any further assistance or have any questions, please feel free to contact us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Perfect service

Great item, great price and arrived within 2 days.

April 2, 2023
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Reply from Cyberly Toys

Dear Hope,

Thank you for your kind words and positive feedback. We are thrilled to hear that you had a great experience with us, and that our service and products met your expectations.

We appreciate your recommendation, and we look forward to serving you again in the future. If you need any further assistance or have any questions, please feel free to contact us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars
Cyberly Toys logo

Reply from Cyberly Toys

Hello Robert,

We are so pleased to hear that you had a positive experience with us from start to finish.

Your feedback means a lot to us, and we look forward to continuing to provide excellent service and high-quality products for all your future needs.

Please don't hesitate to reach out to us if you have any questions or require further assistance.

Best regards,
Cyberly Toys

Rated 4 out of 5 stars

Good price and quick delivery

Good price and quick delivery. Only thing should let me know when dispatched.

April 2, 2023
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Reply from Cyberly Toys

Dear Nadia,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our prices competitive and our delivery speedy.

We apologize for not informing you when your order was dispatched. We will certainly take your feedback into consideration to improve our communication and ensure that our all customers are kept informed throughout the entire process.

Thank you for choosing our store, and we hope to have the opportunity to serve you again in the future. If you have any further questions or concerns, please feel free to reach out to us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars
Cyberly Toys logo

Reply from Cyberly Toys

Hello,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a fast and good experience with our store.

Your satisfaction is our top priority, and we are thrilled to know that we were able to meet your expectations. We will continue to strive to provide excellent service and quality products for all your future needs.

Thank you for choosing our store, and we look forward to serving you again soon. If you have any further questions or feedback, please do not hesitate to reach out to us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Fast delivery

Amazing prices on Funko Pops. Speedy delivery and excellent customer service.

March 24, 2023
Unprompted review
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Reply from Cyberly Toys

Dear Sarah,

Thank you for your positive review. We are thrilled to hear that your experience with us was a positive one.

Your satisfaction is our top priority, and we are delighted to know that we were able to provide a great experience for you. We appreciate your support and look forward to serving you again in the future.

If you have any questions or feedback, please feel free to reach out to us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

A great find

A great find, good prices and fast delivery, my daughter loves her Mandalorian and Child Funko. Many thanks.

March 23, 2023
Unprompted review
Cyberly Toys logo

Reply from Cyberly Toys

Dear Grant,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our prices good, and that your daughter loves her Mandalorian and Child Funko Pop.

Your satisfaction is our top priority, and we are thrilled to know that we were able to provide you with a great experience. We will continue to work hard to ensure that our customers receive top-notch service and quality products.

Thank you for choosing our store, and we look forward to serving you and your daughter again in the future. If you need any further assistance or have any questions, please do not hesitate to reach out to us.

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Great choice of products my Grandson…

Great choice of products my Grandson would have a field day if I let him loose on the site.
Fast delivery and securely packed with a very nice hand written note thanking me for purchase.

February 19, 2023
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Reply from Cyberly Toys

Hello Derek,

We appreciate you for sharing your thoughts with us! Your feedback holds great value for us and we are delighted to know that you had a positive experience with us. Thank you so much for your support and your gracious words.

We hope you have a fantastic day!

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Quick and efficient The product was as…

Quick and efficient The product was as expected and good value

February 20, 2023
Cyberly Toys logo

Reply from Cyberly Toys

Hello Skippy,

Thank you for taking the time to share your thoughts with us!


Your feedback is important to us, and we're glad to hear that your experience with us was a positive one.

Thank you for your support and your kind comments and have a wonderful day!

Sincerely,
Cyberly Toys

Rated 5 out of 5 stars

Lovely selection of Funko collectibles…

Lovely selection of Funko collectibles at a very decent price! Delivery was fast too, Very happy with my purchase and will definitely shop back here!

February 16, 2023
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Reply from Cyberly Toys

Hello Humaid,

We appreciate you for sharing your thoughts with us! Your feedback holds great value for us and we are delighted to know that you had a positive experience with us. Thank you so much for your support and your gracious words.

We hope you have a fantastic day!

Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Received the toy in perfect condition

Received the toy in perfect condition, delivery was quick and overall process was smooth and easy. Definitely recommend !!!

February 19, 2023
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Reply from Cyberly Toys

Hello Iman,

We appreciate you for sharing your thoughts with us! Your feedback holds great value for us and we are delighted to know that you had a positive experience with us. Thank you so much for your support!

We hope you have a fantastic day!
Best regards,
Cyberly Toys

Rated 5 out of 5 stars

Absolutely fantastic value speedy…

Absolutely fantastic value speedy delivery

February 16, 2023
Cyberly Toys logo

Reply from Cyberly Toys

Hello Joanna,

We value your feedback and are grateful that you took the time to share your thoughts with us. It means a lot to us that you had a positive experience shopping with us!

Thank you for your support and kind words. We wish you a wonderful day!

Sincerely,
Cyberly Toys

Rated 5 out of 5 stars

Talk about fast delivery !!!

Talk about fast delivery, great job to the team. Item looks great.

February 5, 2023
Cyberly Toys logo

Reply from Cyberly Toys

Hello Steve,

We appreciate you taking the time to share your thoughts with us!

Receiving feedback from our loyal customers is always a pleasure, and we're glad to hear that your experience with us was a positive one.

Your feedback is important in helping us enhance our services, and our team is pleased to hear your kind comments.

Thank you for your support, and have a wonderful day!

Cyberly Toys

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