I wanted to upgrade my already inexpensive hosting plan from a 6-month term to a 3-year one using a promo code. I contacted support through chat, where Juan told me that I needed to contact his collea... See more

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Game hosting made easy with high-performance dedicated servers for all your favorite games. Play online with friends without lag or interruption. 90-day refund policy! For any queries you can contact us at https://cybrancee.com/client/contact.php or email support@cybrancee.com
Contact info
United Kingdom
- support@cybrancee.com
- cybrancee.com
Replied to 70% of negative reviews
Typically replies within 24 hours
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Helpful
Support was good took a while for answer but very helpful
Was asked to make this review but yh cybrancee js a good option for hosting
I had a quick question about what the…
I had a quick question about what the web hosting panel looks like because I was told it might be confusing. Jason from the Community Support Team responded almost immediately and provided a clear screenshot of the main dashboard. He explained where everything was — domains, mail setup, databases, and file uploads — and made it super easy to understand.
server not starting
i had a problem that my server didnt start up even without a modpack i installed but lorem quickly asked me some question gave me short step by step guide and it just worked
Dedicated Valheim Server Version out of date
Juan guided me through a trouble shooting process to get my Valheim dedicated server version upgraded to the current version. He was quick and helpful on every step, Thank you again Juan.
What a lovely resolve that they have…
What a lovely resolve that they have provided me
The live service agent
The live service agent, Juan, for the chat feature was very helpful. He was able to help figure out the issue with the server that I was having relatively quickly. He was very professional and understanding that I am not as quick or tech savvy, so getting him the info he needed was a bit of a struggle. Not by his fault but by my own issues. Overall Extremely happy to have the server back up and running.
Server Problem Fixed Immediately
Customer helper Juan helped solve my server problem in no time! Very helpful and nice
It's overall good
It's overall good, I've encountered some problems with some specific services such as domains, and a bit of a slow support on the client page, but it tends to work
I had ZERO clue what i was doing
I had ZERO clue what i was doing and he helped me with everything. It took over an hour and stayed the entire time. Thank you guys
Day Z mod loader working perfectly!
Day Z mod loader working perfectly!. Support on chat is the best. Juan helped me few thimes very quickly! Wery nice job
Solid Performance and Friendly Support Team
I’ve been using Cybrancee for my hosting needs, and overall I’ve had a really good experience. Their servers are reliable, performance is solid, and everything runs smoothly. What really stands out is their support team, they’re friendly, professional, and genuinely helpful whenever I need assistance.
The only reason I’m giving 4 stars instead of 5 is because the last time I boosted my server and requested the booster rewards, it took about two days to receive a response. In the end, everything was resolved and settled properly, which I appreciate, but the delay was a bit longer than expected.
Besides that, I’m very satisfied with the service and would definitely recommend Cybrancee to others looking for dependable hosting with great support.
great servers and great support
give juan a bonus
Juan did an exceptional job helping me fix my minecraft server. I was missing an additional mod for the Sit! mod and he helped me get the missing part so I could activate the server. U goated juan!!!
very professional staff solving the…
very professional staff solving the problem so fast without any communication issues or complications, seems like they know what they're doing, best experience i have ever had online.
Very Helpful
Good responses, good help from Lorem on my project zomboid server :D
I have some initial issues
I have some initial issues as this is my first time having a game server, but Juan did a great job of walking through it.
Good sever host and team
Had probelms with server but lorem walked me through it and we fixed it in a matter of minutes
Awesome service
Jason was a great guy guiding me through everything was awesome service
Cybrancee support is getting better and…
Cybrancee support is getting better and better. Its still not perfect but Im not leaving yet. My last experience with their support was amazing.
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