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Cybrancee Reviews 658

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, helpfulness, and quick responses, even at late hours. Many people highlight the exceptional customer service, noting the team's friendliness, patience, and willingness to guide them through solutions. Consumers also appreciate the smooth and easy user experience, with many finding the platform intuitive and the setup process straightforward. The service is frequently described as excellent, reliable, and efficient, with fast response times being a common positive point. However, some customers also noted issues with support, mentioning that responses could be slow, sometimes taking days, and that the ticket system was not always effective. A few other people also felt that there were occasional problems and mistakes from the company.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting its quickness, ease of use, and reliability.... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use, with... See more

Response time

People report positive experiences with response times. Many customers praise the quick responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I wanted to upgrade my already inexpensive hosting plan from a 6-month term to a 3-year one using a promo code. I contacted support through chat, where Juan told me that I needed to contact his collea... See more

Rated 5 out of 5 stars

This hosting company is honestly your best bet when it comes to needing a discord bot host. I’ve been using it for about a year and have zero complaints. Every time I needed help, opening a ticket was... See more

Rated 5 out of 5 stars

I wanted a hosting server to host my discord bot. Found cybrancee from google actually and saw its the cheapest option out there. I tried it and it was a smooth experience. From a newbie point of vie... See more

Rated 5 out of 5 stars

I had a problem with setting up some certain files, but thanks to Lorem, she was incredibly sweet and patient with me. I had such great help figuring everything out. It all runs properly and swell!... See more


Company details

  1. Gaming service Provider
  2. Software Company
  3. Web Hosting Company

Written by the company

Game hosting made easy with high-performance dedicated servers for all your favorite games. Play online with friends without lag or interruption. 90-day refund policy! For any queries you can contact us at https://cybrancee.com/client/contact.php or email support@cybrancee.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

658 reviews

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1-star

Replied to 70% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Project Zomboid Server hosting

Cybrancee is great! Lorem is very accommodating when it comes to helping people troubleshoot server problems. There are parts that is quite hard to understand at first but a help being there for you means a lot!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Support Team Assistance

Response was quick, and straight to the point, managed to get my issue solved in under 5 minutes. Jason did an amazing job with his quick but thorough explanation.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and to the point!

Very helpful and to the point helping me through me being an idiot. Also very understanding of not being comfortable allowing a random person onto the panel. Great help, thanks a lot!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Hands-on Service.

I had my server crashing, couldn't figure out which one caused the crash. I figured it could be the mods conflicting with each other. I opened a ticket and @Lorem [PH] replied fast and did a hands-on fix on our server. Now it's "ONLINE" thanks to @Lorem [PH]

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Mincraft server

Highly recommend Cybrance! Their support team is excellent. They helped me through a problem via chat . The response time is also impressively fast. Great service! THANK YOU JUAN !

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great support

Very very cheap but super reliable and fast, it was honestly amazing. I was shocked by the pricing and its so much more worth it and the panel is so easy and user friendly. Prefer this one over Pebble fs.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great site great support

I had issues setting up my tmod loader server as I didn't really know what I was doing but Juan was really patient with me and helped me get everything set up and in order I really recommend this server hosting site to anyone else and their support is great! Thank you

February 12, 2026
Unprompted review

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