Cybx Reviews 61

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that items were never shipped or received, even after extended waiting periods. Customers also encountered issues with products, noting that they did not receive the items they purchased. Reviewers also experienced problems with the company's website, which often became inaccessible or non-functional, making it impossible to track orders or contact support. Delivery services were consistently criticized, with tracking numbers often being invalid or showing packages stuck in transit, particularly from international locations. Furthermore, many customers reported issues with payment, where products were not delivered after payment, and attempts to secure refunds were unsuccessful.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report placing orders for... See more

Product

Customers consistently express disappointment with product delivery. Many reviewers report not receiving... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report that the website... See more

Delivery service

Clients share negative opinions on delivery service, primarily due to widespread issues with tracking and... See more

Payment

People report negative experiences with payment. Many customers describe issues where charges were applied... See more

Reviews shaping this summary

Rated 1 out of 5 stars

CYBX HyperCool AC units...SCAM. Ordered August 1, 2025, never shipped, never received. Googled company only to find out CYBX is a baby stroller and car seat company. 1st time I failed to research... See more

Rated 1 out of 5 stars

Ordered an item early July 2025. Received a tracking number for item showing it was shipped from mainland China to Hong Kong. After 7 week tracking said it went through customs. Since then no other... See more

Rated 1 out of 5 stars

Do not order anything from this company, I repeat do NOT order anything from this company. they a complete scam. and yes I should have researched before ordering. I did get a response to my first emai... See more

Rated 1 out of 5 stars

SCAM - No working phone number Website states 7-14 business days for delivery. Purchased over 14 business days ago. Received an email the day after purchase (8/4), stating my items were shipped,... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

61 reviews

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Rated 1 out of 5 stars

Scammed

Received partial refund. Never received item and tracking number is no longer valid. Their customer service number stopped working . Total scam

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM !!!!

SCAM SCAM SCAM SCAM !!!!! STOP!!!!!!!
Purchased a wave raptor for $189.00 they sent me the tracking number and everything and said the package was delivered after 24 days!!!! NOTHING!!!!!! The initial number was working and they picked up the phone immediately saying it was a legit company when I called 2 weeks ago. ! Now the site and the toll free number does not connect or no response ! Please stay away form these Facebook Market place ads!

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, same issue as everyone else. Ordered, received tracking in Hong Kong. Tracking then stopped. I emailed support and never heard back. Then the links stopped working. Had to file a complaint with the credit card company.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order anything from this…

Do not order anything from this company, I repeat do NOT order anything from this company. they a complete scam. and yes I should have researched before ordering. I did get a response to my first email and then nothing after that, its been close to a month and of course nothing.Companies like FB should be reponsible for letting them advertise on their websites.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an item I saw on Facebook

I ordered an item I saw on Facebook. I got a tracking no which I followed from China to US clearance. Then the tracking no stopped working, and I couldn't locate any company info on the internet.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE!!

DO NOT PURCHASE!!
SCAM
NEVER REVIEVED UNIT. PHONE # DISCONNECTED. WILL NOT RESPOND TO E MAIL.
Had to call my credit card company to get a refund.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

*SCAM* + No Working Number & Zero Support

SCAM - No working phone number
Website states 7-14 business days for delivery. Purchased over 14 business days ago. Received an email the day after purchase (8/4), stating my items were shipped, however no tracking number provided, only a link to a website in Chinese.

Have emailed twice, and attempted to call the number listed on their website, which is met with a message by my carrier:
"Welcome to Verizon, your call cannot be completed as dialed."

At a loss of how to get a refund OR to get the items I purchased.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam.

This company is a scam. Do not purchase from them. I reached out to them and they provided a non working number. I have since replied 3 times to the message and still nothing. The product hasn't even shipped and it's been over a month.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 air conditioners 25 days…

I ordered 2 air conditioners 25 days ago and still haven’t received them. Tracking app you have to pay for and then updates are in Chinese. I’ve contacted customer service 3 times and still don’t have a clear idea where they are or if I’m ever going to receive them.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! This website was opened 07/06/2025 They're offering products at an incredibly low price. They fraudulantly claim they have 4.8 stars on trustpilot. PLEASE RESEARCH WEBSITES YOU'RE NOT FAMILIAR WITH BEFORE PURCHASING OR EVEN VISITING ANY WEBSITES YOU'RE NOT FAMILIAR WITH ESPICIALLY WHEN THEY ADVERTISE BARGAIN PRICES.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Fake as it feels

They claim to have 4.8 stars here on triplet but they are just lying to everybody even they show a fake trustpilot review on their website

August 5, 2025
Unprompted review

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