Wow what terrific helpful staff. Obtained some advice & helped with scooter tyre that had gone flat. Refreshing to go into establishment without them necessarily wanting to take your money needlessly.... See more
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Extremely happy with the service and support given ahead of the purchase and then the pick up was quick and very smooth, overall a very professional service.
The team at cycle king are always friendly and helpful. My sons bike had a frame replaced from the manufacturer who had put the wheel on incredibly tight. Although not purchased at cycle king, they w... See more
Pleasant, professional helpful staff. But this Trust Pilot website is erroneously placing Bury St. Edmunds shop at Chamberlayne Road 14, IP32 7EY when in fact it is at 26 Angel Hill IP33 1UZ
Company details
Written by the company
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Contact info
Chamberlayne Road 14, IP32 7EY, Bury St Edmunds, United Kingdom
- 01284 769902
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 24 hours
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Extremely happy with the service and…
Extremely happy with the service and support given ahead of the purchase and then the pick up was quick and very smooth, overall a very professional service.
Friendly, helpful and knowledgeable
The team at cycle king are always friendly and helpful.
My sons bike had a frame replaced from the manufacturer who had put the wheel on incredibly tight. Although not purchased at cycle king, they were only too happy to help.
Great service and super friendly staff!
Brilliant service
Brilliant service. My daughter absolutely loves her First woman’s bike.
Great shop great prices
Phone up and the staff was very helpful, i was informed what i had to do , went on the site picked the bike and placed the order, I then called the shop for a pickup time , about 10.30 the next day i called them and told them i would be about an 1 hour . I arrived at the shop parked out the front ,went inside was shown all the features, loaded the bike and left, will be back in Jan for a service. Bike i brought Raleigh tour
Faulty items
I bought one of their tow buddy items and it's very poor quality. For example, painted so thickly that securing bolts don't fit though their allocated holes.
Should have agreed to replace the item to rule out it being a one-off fault.
I purchased two tyres for my bicycle…
I purchased two tyres for my bicycle and the service was excellent online, on the telephone & instore.
Great service and well impressed with…
Great service and well impressed with the stock of bikes on sale. I liked to thank them for getting the bike in wanted when everywhere else were out of stock will always think cycle king first thanks guy.
The bike was road ready and waiting…
The bike was road ready and waiting when I turned up, shortly after the store opened in the morning.
Helpful and friendly staff.
I took the bike out for a ride in the forest later that morning and was delighted with it.
Purchased a bike from the Bury St…
Purchased a bike from the Bury St Edmunds store - the team were polite, efficient, knowledgeable and helpful…service with a smile. My thanks to Damian, Barney and Elliot. I highly recommend you get your new bike from Cycle King.
Communication very good. Product very good. Instructions for brakes very vague could do with being improved for vital part of equipment
Communication very good. Product
Helpful staff
First visit today, staff were already friendly and helpful. Will definitely be back.
A massive thank you to the excellent…
A massive thank you to the excellent team at Bury St. Edmunds Cycle King, fantastic service and extremely knowledgeable and friendly staff!
Great service from Bury St Edmunds
Great service from Bury St Edmunds branch, knowledgeable and kind staff, highly recommend
Good value bikes ,easy to order online
Good value bikes ,easy to order online, easy to pick up when convenient to you. Staff very helpful..
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