Cycle King - Cycle King Wickford Reviews 37

TrustScore 4.5 out of 5

4.6

London Road 1, SS12 0AW Wickford, GB


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Rated 5 out of 5 stars

The team at Cycle King helped my son and fixed his bike after he flew over the handle bars! They stayed beyond closing time to help him - I’m extremely grateful. We have always had fantastic service t... See more

Rated 5 out of 5 stars

Wow, What amazing Staff, Callum and his collogue help with small fixes on my 2 children's bikes, I know the the standard thing but this was too much for me, they were so helpful and knowledgeable and... See more

Rated 5 out of 5 stars

I was contacted by the bike shop at Wickford literally ten minutes after I placed an order online with cycle king. They confirmed my order and said the bike would be ready the next day for collection... See more

Rated 5 out of 5 stars

Went to the store two days in a row, first to collect an order and during this visited asked about a product. Purchased the product online the following day after checking a measurement at home and wa... See more


Company details

  1. Recreation Center

Written by the company

Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.


Contact info

  • London Road 1, SS12 0AW, Wickford, United Kingdom

  • 01268 732333

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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Replied to 21% of negative reviews

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Rated 5 out of 5 stars

The team go over and above

The team at Cycle King helped my son and fixed his bike after he flew over the handle bars! They stayed beyond closing time to help him - I’m extremely grateful. We have always had fantastic service there and this was over and above

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Wow So helpful

Wow, What amazing Staff, Callum and his collogue help with small fixes on my 2 children's bikes, I know the the standard thing but this was too much for me, they were so helpful and knowledgeable and very happy, made the process seamless and ended up with 2 summer ready bikes and 2 very happy kids, 100% recommend. They are a asset to the cycle king team.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Went to the store two days in a row, first to collect an order and during this visited asked about a product. Purchased the product online the following day after checking a measurement at home and was ready to collect straight away. Great service for online purchase and excellent customer service in store (Wickford)

November 24, 2024
Rated 5 out of 5 stars

Efficient and professional

I was contacted by the bike shop at Wickford literally ten minutes after I placed an order online with cycle king. They confirmed my order and said the bike would be ready the next day for collection!
When I went to collect the bike I arrived unexpectedly early and was impressed at how diligent they were in not releasing the bike until all checks had been carried out. I just went for a wander and they called me after about twenty minutes to say it was ready.

August 17, 2024
Rated 1 out of 5 stars

I Paid for a MTB Helmet From my Local…

I Paid for a MTB Helmet From my Local Cycle kings In Wickford but After Riding Half a Mile down The Road My Head started to get Blisters as i Have My Head shaved and had marks on my Head what was the helmets Rivets making my Head Sore the Stores Guys are very helpful and had to phone there ceo for a Refund what they gave me after contacting her. i was told that i am now banned from the store over this. the owners Are Nasty & i will never buy from them Again as they are over priced and you can get stuff a lot cheaper online. but its very Annoying to think they ban people for asking for a refund over Faulty Goods No Wonder the Shop is Always Empty & Will Shut down soon when they keep banning there customers For No Good Reason Foe Asking For a Refund.

April 21, 2024
Unprompted review
Cycle King - Cycle King Wickford logo

Reply from Cycle King - Cycle King Wickford

Hello. Thank you for your comments. As the largest family cycle retailer in the Uk serving customers for over 55 years we are confident we will still be here for many years to come. We won’t however accept any forms of aggression or abuse towards our team which is the reason for your ban from any of our stores. The helmet which you claimed did not match your bike has been refunded. The Cycle King Team.

Rated 5 out of 5 stars

Very helpful

To the young bike tech at your Wickford branch. A massive thanks for helping me with an emergency repair to my chainring/crankset on Wednesday 31st Jan 2024 lunchtime. Recommended!! 5*

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Last minute emergency

My son seat needed fixing even though he didn’t buy he’s bike from the shop . I called them up and they helped him straight away . They were very kind and would highly recommend them
To anyone . Thank u so much cycle king . My son loves he’s bike and rides it to school so this was a massive help for him to use it tommorow ( first day back ) so thank u x

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Bought 4 bikes from Cycle King wickford. The service from start to finish was first class via ebay.
Love the Ammaco bikes. The 2.7 Alpine Sport was by far the best bike i have ridden.

April 7, 2023
Unprompted review

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