The team at Cycle King helped my son and fixed his bike after he flew over the handle bars! They stayed beyond closing time to help him - I’m extremely grateful. We have always had fantastic service t... See more
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Wow, What amazing Staff, Callum and his collogue help with small fixes on my 2 children's bikes, I know the the standard thing but this was too much for me, they were so helpful and knowledgeable and... See more
I was contacted by the bike shop at Wickford literally ten minutes after I placed an order online with cycle king. They confirmed my order and said the bike would be ready the next day for collection... See more
Went to the store two days in a row, first to collect an order and during this visited asked about a product. Purchased the product online the following day after checking a measurement at home and wa... See more
Company details
Written by the company
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Contact info
London Road 1, SS12 0AW, Wickford, United Kingdom
- 01268 732333
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 24 hours
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The team go over and above
The team at Cycle King helped my son and fixed his bike after he flew over the handle bars! They stayed beyond closing time to help him - I’m extremely grateful. We have always had fantastic service there and this was over and above
Wow So helpful
Wow, What amazing Staff, Callum and his collogue help with small fixes on my 2 children's bikes, I know the the standard thing but this was too much for me, they were so helpful and knowledgeable and very happy, made the process seamless and ended up with 2 summer ready bikes and 2 very happy kids, 100% recommend. They are a asset to the cycle king team.
today had problems with my handlebars…
today had problems with my handlebars and the guys in there fixed them no charge no problem. Really nice staff
Excellent customer service with a care…
Excellent customer service with a care to meet the customer’s needs. Fair pricing and personalised aftercare. Would recommend to all
Such friendly kind and helpful staff
Such friendly kind and helpful staff. Very professional. Don’t go anywhere else! Nothing is too much trouble. Thanks guys you made my daughters day
Excellent Experience
Went to the store two days in a row, first to collect an order and during this visited asked about a product. Purchased the product online the following day after checking a measurement at home and was ready to collect straight away. Great service for online purchase and excellent customer service in store (Wickford)
Efficient and professional
I was contacted by the bike shop at Wickford literally ten minutes after I placed an order online with cycle king. They confirmed my order and said the bike would be ready the next day for collection!
When I went to collect the bike I arrived unexpectedly early and was impressed at how diligent they were in not releasing the bike until all checks had been carried out. I just went for a wander and they called me after about twenty minutes to say it was ready.
I Paid for a MTB Helmet From my Local…
I Paid for a MTB Helmet From my Local Cycle kings In Wickford but After Riding Half a Mile down The Road My Head started to get Blisters as i Have My Head shaved and had marks on my Head what was the helmets Rivets making my Head Sore the Stores Guys are very helpful and had to phone there ceo for a Refund what they gave me after contacting her. i was told that i am now banned from the store over this. the owners Are Nasty & i will never buy from them Again as they are over priced and you can get stuff a lot cheaper online. but its very Annoying to think they ban people for asking for a refund over Faulty Goods No Wonder the Shop is Always Empty & Will Shut down soon when they keep banning there customers For No Good Reason Foe Asking For a Refund.

Reply from Cycle King - Cycle King Wickford
Very helpful
To the young bike tech at your Wickford branch. A massive thanks for helping me with an emergency repair to my chainring/crankset on Wednesday 31st Jan 2024 lunchtime. Recommended!! 5*
Very helpful and pleasant staff
Very helpful and pleasant staff.
Sorted my little girls bike out a treat.
Helped me with my saddle
Helped me with my saddle. Very good advise
Cycle king Wickford are so helpful…
Cycle king Wickford are so helpful Jamie told me all I need for my sons bike and even pumped his tyres up for us.
Always go over and above
Last minute emergency
My son seat needed fixing even though he didn’t buy he’s bike from the shop . I called them up and they helped him straight away . They were very kind and would highly recommend them
To anyone . Thank u so much cycle king . My son loves he’s bike and rides it to school so this was a massive help for him to use it tommorow ( first day back ) so thank u x
Great customer service went above and…
Great customer service went above and beyond to help my son out. We will return for any future bike requirements.
Great service and customer care.
Great service and customer care.
Staff very helpful and knowledgeable.
Had old bike serviced and more than happy with service received and cost.
Great service
Bought 4 bikes from Cycle King wickford. The service from start to finish was first class via ebay.
Love the Ammaco bikes. The 2.7 Alpine Sport was by far the best bike i have ridden.
Very helpful and friendly staff and…
Very helpful and friendly staff and knowledgeable.
The bike was a lot more quickly than I expected which was great too.
Very friend staff at the store
Very friend staff at the store , they also gave very good service couldn’t ask any more
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