Tim and colleagues from the moment I picked up the phone to when I entered the shop were top draw customer service 5 Star and it's harder and harder to come by in this world we live in but all an... See more
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Tim had the bike set up perfectly, he told me the price had gone down and due to a tiny mark from the bike setup he would take another amount off the advertised price. Most shops do the opposite! Tim... See more
6 stars if I could. Excellent service from the very start. I got bike2work scheme package. Extremely efficient, extremely helpful. Ed kept me up to date all through the process, and delivered the bike... See more
Great communication throughout the process. When collecting the bike, the lads were super helpful and friendly! All adjustments made and left the shop ready to ride!
Company details
Written by the company
Cycle Solutions
Contact info
31 Ormond Quay, Lower North City, D01 PY97, Dublin, Ireland
- 018734748
- info@cyclesolutions.ie
- cyclesolutions.ie
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Tim and Brazilian SP colleague
Tim and colleagues from the moment I picked up the phone to when I entered the shop were top draw customer service 5 Star and it's harder and harder to come by in this world we live in but all and all superb and glad to have had a long lasting first impression and experience from the moment I phoned them in the afternoon today and sorted my query within minutes of me entering the shop and hopefully the deal can be sealed whence my company approves who are fast and efficient in these types of affairs so happy cycling awaits.
Thanks Tim
Greatly Appreciated
Peter Cronin
lads are sound
great communication easy to understand and really good built bikes
Great communication throughout the…
Great communication throughout the process. When collecting the bike, the lads were super helpful and friendly! All adjustments made and left the shop ready to ride!
Very quick and efficient service
Very quick and efficient service. Order handled on weekend and despatched very swiftly.
I order bike in BikeToWork to work…
I order bike in BikeToWork to work program. Preparation from the moment of acceptance on my employer side took a bit long. But otherwise experience is great
Excellent
Everything from the purchase to delivery was excellent. Very helpful staff in store and online, can't recommend them highly enough.
Great experience
Really nice people to deal with, service was fantastic and delighted with quality of the bike and accessories. Quick and hassle free experience, nothing negative at all.
great service
great service, Tim always quick to reply with any issues.
will buy from here again
Great Experience
Great experience. They were very nice, helped me to setup my bike, answered all questions.
Friendly, fast and efficient
Tim had the bike set up perfectly, he told me the price had gone down and due to a tiny mark from the bike setup he would take another amount off the advertised price. Most shops do the opposite! Tim was honest and extremely helpful, a refreshing experience.
Brilliant service at a reasonable…
Brilliant service at a reasonable price. Bike far exceeded my expectations for the price paid.
Super customer service
you didn't deliver my order
you didn't deliver my order. I had to collect from the store. It was such bad experience. Even, the type of charging socket is not the same with irish sockets
Everything went really smooth
Prompt responses and sorted delivery…
Prompt responses and sorted delivery issue quickly. Great service
Nice
Got my ebike from cycletowork scheme. Tim is a big help, kept me updated through out the process. Bike was in perfect condition when it arrived, very delighted as this is my first ebike.
6 stars if I could
6 stars if I could. Excellent service from the very start. I got bike2work scheme package. Extremely efficient, extremely helpful. Ed kept me up to date all through the process, and delivered the bike personally. Great guys.
Perfect service
Perfect service, bike was assembled perfect, would be great to have an opportunity to test out a bike properly before making a purchase as I found mine to be a a lot slower than expected
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