Courier arrived for the pickup exactly on time and was very friendly, it couldn't have been a more painless process. thanks!
Company replied
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See what reviewers are saying
Excellent and professional service from start to finish would highly recommend. Used this service when Parcel Direct let me down Took 5 Days to collect the package. Booked Cyclone at 8.30am in the m... See more
Company replied
My first time to use Cyclone and I will certainly use them again. The sign up process was straight forward as was booking the service. Pick up and delivery was really quick. Really pleased with the s... See more
I ordered a courier last minute, it was kind of a complicated job but the team was incredibly responsive and very helpful. It was collected super quickly and at its destination in one piece. I had to... See more
Company replied
Company details
Written by the company
Cyclone provides a premium quality, managed delivery service for customers in Dublin & the surrounding area. We provide Nationwide same & overnight delivery services, along with International & Overseas delivery. Our simple booking platform features easy to follow steps, simplified customs forms & unique SMS updates.
Contact info
Argus House, 9-11 Blackpitts, The Liberties, d08ctx3, Dublin 8, Ireland
- 01 4757000
- joepleass@cyclone.ie
- cyclone.ie
4.8
Excellent
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Reply from Cyclone
Thanks Alex, much appreciated.
Urgent Courier service
We required an urgent courier service for important documents - they collected and delivered ahead of schedule. Happy with the service!
June 10, 2025
Unprompted review
Reply from Cyclone
Thank You Hannah
Speed and efficiency of the collection…
Speed and efficiency of the collection and delivery
June 30, 2025
Unprompted review
Reply from Cyclone
Thanks Anita, much appreciated
Fast and efficient
Fast and efficient. Courier was helpful and courteous.
May 7, 2025
Unprompted review
Reply from Cyclone
Thank You Deirdre.
Super easy, quick and affordable service
Very quick , friendly and v reasonable price for the service.
May 19, 2025
Unprompted review
Reply from Cyclone
Thanks Juliette, much appreciated.
Excellent and professional service from…
Excellent and professional service from start to finish would highly recommend. Used this service when Parcel Direct let me down Took 5 Days to collect the package. Booked Cyclone at 8.30am in the morning and my parcel was collected by 09.30am
Excellent Service and will 1000% use again
June 9, 2025
Unprompted review
Reply from Cyclone
Thanks Suzanne, glad we could help.
I was blown away by how easy the whole…
I was blown away by how easy the whole experience was (aside from me not finding anywhere on the website to leave a note as to where to leave my package if I wasn't home to collect it). From registering on the site, to making a payment to the actual delivery everything was fast, professional and efficient, so much so that I've recommended the company to friends who have had similar positive experiences.
May 6, 2025
Unprompted review
Reply from Cyclone
Hi Colleen. Many thanks for your positive review. We're delighted to hear you have been recommending us to friends. Just as an FYI, there is a notes field near the end of the booking form, in case you need to leave any specific instructions.
Reply from Cyclone
Thanks Una.
I find the form very good
I find the form very good . Speedy and on time . The fees are very reasonable . I would definitely use them again and have used them several times already
April 17, 2025
Unprompted review
Reply from Cyclone
Thank you Edward.
Excellent service
Excellent service - very streamlined. Collected the delivery on time and delivered it on time. Cannot praise them enough.
April 10, 2025
Unprompted review
Reply from Cyclone
Thanks Valerie, glad you were happy with the service.
Lifesavers
I ordered a courier last minute, it was kind of a complicated job but the team was incredibly responsive and very helpful. It was collected super quickly and at its destination in one piece. I had to get on to their customer service to ask about some more specific details and they were really friendly and attentive to my special requests. A trustworthy service to use if you're sending anything important or specific!
April 11, 2025
Unprompted review
Reply from Cyclone
Thanks Meg, glad we could help out.
Excited about your packages? How about Anxiety instead?
When you have packages coming your way you normally feel excited but when it comes to MyPup, get ready to have anxiety instead. 4 times so far they have misplaced and lost packages. We do get refunds but it would be nice to once in a way get the ordered packages. Apart from delay, then back and forth mails to prove the delivery was done and that was lost, and if you won’t have the proof they would just say they haven’t received packages in the first place. It has become completely unreliable now. Disappointed.
April 4, 2025
Unprompted review
Reply from Cyclone
Hi Kaajal, all orders must be referenced by their MyPup code. This is the unique identifier which is issued to every MyPup customer. As you had not entered your MyPup code we could not deliver the item. We complete hundreds of these deliveries every day without incident. Put simply, this was not our fault.
Our reputation is of utmost importance to us. I would urge you to reconsider your very poor star rating.
Very reliable service
Very reliable service, on time every day. Highly recommend.
April 8, 2025
Unprompted review
Reply from Cyclone
Thanks Jeff.
Clear communication and very fast…
Clear communication and very fast delivery. Will use again.
March 28, 2025
Unprompted review
Reply from Cyclone
Thank You DublinAte!
Reply from Cyclone
Thanks Michelle - much appreciated.
Outsourced Courier Journeys
Cyclone have begun outsourcing their transfers to external couriers without informing customers. Items were never collected and we weren't told that the collection didn't take place. When contacting Cyclone, they're not able to help as they've handed off responsibility for the collection to another courier.
March 24, 2025
Unprompted review
Reply from Cyclone
Hi SF, thanks for your review. Firstly, we understand your frustration. Unfortunately collections & deliveries can sometimes fail for a variety of reasons but we strive to resolve service issues as quickly as possible.We were in the process of further investigating the failure when we were asked to cancel the booking and issue a refund, which we did immediately.
We would have been happy to re-attempt collection at no extra cost had we been given the opportunity.
Our use of delivery partners is common knowledge. We neither make a secret of this or mislead customers in this regard. The use of subcontractors does not mean we absolve ourselves of responsibility, on the contrary. We would be happy to attempt this again should you wish.
Reply from Cyclone
Thank you Margaret, much appreciated.
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