Was having difficulty with web site in placing my order. Jenna placed my order quickly and easily by phone and suggested I use a different browser or even a cell app. Here I thought Cymbiotika was h... See more
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"Sym-bi-ot-ik-uh" Living in harmony within oneself, nature, and all humanity We believe that food is the best medicine, but modern diets often leave us lacking vital nutrients. That’s where Cymbiotika comes in. Our story began with a need to fill nutritional gaps and provide our bodies with everything vital for optimal health. We recognized an alarming lack of transparency in the supplement industry, with products full of fillers, toxins and synthetic ingredients. We were reluctant to take supplements because we couldn’t trust them. We don’t want you to feel the way that we felt. After years of research, Cymbiotika has created the best supplements on earth. We combine scientific innovation with traditional Eastern medicine to design formulas that synergize with the body. Our supplements are sourced from only the highest quality plant-based ingredients and utilize the most advanced absorption technology.
Contact info
5825 Oberlin Dr, 92121, San Diego, United States
- 855-983-8888
- info@cymbiotika.com
- cymbiotika.com
Replied to 81% of negative reviews
Typically replies within 1 week
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The issue was fixed quickly and the…
The issue was fixed quickly and the person communicating was very polite and understanding.
The customer service was excellent
The customer service was excellent. They responded immediately and was able to help w my order. I love their Vitamin C, and I can't wait to the other products.
The response is amazing
The response is amazing. I have reached out a few times and every time the response is amazing and my issues are taken care of.
The Best Customer Service & The Best Products
Olivia provided exceptional customer service! Cymbiotika is my favorite supplement company, and I cannot say enough great things about the company. I recommend their products to everyone—family members, friends, and even strangers eyeing their products at Sprouts!
Customer service
What I liked about my experience most was that I spoke to a kind gentleman on the phone, and the process of helping with my cc and subscriptions was effortless
Thank you
Jordan jumped in to solve my issue and…
Jordan jumped in to solve my issue and I'm super appreciative.
I sent email regarding lost shipment
I sent email regarding lost shipment. I received a prompt response. Customer service was amazing. I appreciate their acknowledgement and solution. Very satisfied with company.
Customer service 5 ⭐️ -Products 5 ⭐️
The absolute best customer service I’ve received yet ! Their products? Well, i am definitely a faithful , forever client . Love their products ! Huge fan of their Liposomal Gluthathione . Highly recommend! I feel great -my skin looks amazing!
Easy submission for explanation of…
Easy submission for explanation of issue, prompt response and problem resolution!
Damaged products
I had an issue with my recent order arriving with several busted packets, and I was honestly really disappointed at first. But Cymbiotika completely turned the experience around. Their customer service was quick, kind, and incredibly helpful.
Kelli was the main person I communicated with, and she was so responsive and professional. They sent out a replacement right away and made the process simple and stress free.
It’s refreshing to see a company stand behind their products and take care of their customers like that. Really grateful for how smoothly everything was handled.
Kelli is v professional & v kind
Kelli is v professional & v kind she deserves a promotion
You won't be disappointed!
I can't say enough good things about this company! First and foremost, let’s talk about their customer service. Many companies need to recognize that customer service can significantly impact the amount of business they receive. Good customer service determines whether someone will become a repeat customer.
I have stopped shopping with several online companies due to poor or nonexistent customer service.
Cymbiotika has truly exceeded my expectations when it comes to customer service. This company has taken the time and effort to hire exceptional people.
I have called several times regarding issues that were unrelated to the products or the company—specifically, problems with the postal service not delivering my package. Cymbiotika issued me a full refund and shipped a new order before I even returned the original products. Additionally, if they miss your call, someone will reach out to you promptly.
Now, let's discuss the products. I have a sensitive digestive system; I bloat easily, find it hard to fit into my clothes, lack energy, and often catch colds that linger for too long. My daughter discovered this company and fell in love with it. She was on her second subscription when I decided to give it a try.
After just three days of taking the liquid Colostrum, I was amazed at how much better I felt. My stomach flattened, and foods that usually upset me no longer did. Taking the SeaMoss during the coldest winter helped me avoid getting sick, and Omega—wow! I absolutely love it. I’ve struggled to find an omega supplement that actually works, but this Omega is incredible. I am now waiting to finish the creatine I used to purchase from another company so I can try Cymbiotika’s version.
I do wish they offered a protein powder. Many companies claim to sell plant-based protein with the right ingredients for easy digestion, but I have yet to find one that meets my needs despite trying dozens.
Thank you Cymbiotika!
Olivia was so helpful
Olivia was so helpful. Cymbiotika is truly the best in every way!
Very helpful
Very helpful! Order went missing and the customer service made me feel important and was able to assist me and make things right. I will definitely be a life long customer!
Jordan took his time and listened to my…
Jordan took his time and listened to my issues with the inconsistency on amounts of Glutathione packets. He did not hesitate providing a solution.
Wonderful customer service from…
Wonderful customer service from Abigail. I reached out with questions about a supplement and I received thorough information on tips and suggestions for taking. Love this company that they help educate while also providing great customer service!
I am obsessed with the products
I am obsessed with the products. They are delicious and so convenient. The Customer Service is excellent! Ariana went above and beyond for me today!
I will continue to get my supplements every month from Cymbiotika!
I was wondering where my shipment was…
I was wondering where my shipment was and emailed customer service.
Hunter responded and we actually talked on the phone. He was great!!very knowledgeable, nice, fun to talk to. ( I live in Carlsbad and he did for years)
He found my order and sent a message to shipping to expedite… they did.
I truly appreciate his concern, help and follow-through!
I have worked in HR and recruited for years… he would definitely be a great hire, as you know! You are lucky to have him!! Thank you!
Ps… I LOVE SLEEP product! It’s amazing!
Olivia is the best!!!
Olivia was phenomenal to work with. She helped me with one of my orders that got stolen. Incredible customer service, I love this company and their values toward health and wellness! Will always be a returning customer :)
Accidental Purchase Corrected
I had accidentally ordered a duplicate item and couldn't find a way to cancel or correct it. I called for assistance and they understood my situation based on my account orders and could clearly see the error. They were able to assist me in correcting the issue and even processed the correct one for me as a courtesy. I am a super fan of Cymbiotika especially since they played a big role when I first started with their probiotics which I found to be the best in dealing with my ongoing auto-immune disorder. It really helped improved my symptoms so much that I started purchasing more of their products. They aren't cheap but good stuff doesn't come cheap. But at the same time, they have great discounts and options. Thank you for your help Kelli.
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