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Cyra Reviews 12

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TrustScore 2.5 out of 5

2.4

Clothing Store
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Company details

  1. Clothing Store

Written by the company

CYRA

Contact info

2.4

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I ordered from this place on the 28 of…

I ordered from this place on the 28 of September 2025 and I still haven’t received anything and today is November 15 2025 . And they do not reply to the emails you send and the store now says it has shut down and this is horrible.

September 28, 2025
Unprompted review
Cyra logo

Reply from Cyra

Dear,
Thank you for your message. We are sorry to hear about your experience, but you may have mistaken us for another company.

We kindly recommend double-checking the company you ordered from, as this review does not relate to our business.
If you have any questions regarding our services, we are happy to help.

Kind regards,
CYRA

Rated 1 out of 5 stars

I ordered from this place on the 28 of…

I ordered from this place on the 28 of September 2025 and I still haven’t received anything and today is November 14 2025 . And they do not reply to the emails you send and the store now says it has shut down and this is horrible. DO NOT ORDER FROM HERE IT IS A SCAM .

November 14, 2025
Unprompted review
Cyra logo

Reply from Cyra

Dear,
Thank you for your message. We are sorry to hear about your experience, but you may have mistaken us for another company.

We kindly recommend double-checking the company you ordered from, as this review does not relate to our business.
If you have any questions regarding our services, we are happy to help.

Kind regards,
CYRA

Rated 1 out of 5 stars

Scam I paid for trainers months ago…

Scam I paid for trainers months ago still not received tried emailing them a few times no reply do not use this fake account

September 3, 2025
Unprompted review
Cyra logo

Reply from Cyra

Dear,
Thank you for your message. We are sorry to hear about your experience, but you may have mistaken us for another company.
CYRA does not sell trainers or any type of footwear, we only rent and sell (bridal) gowns.

We kindly recommend double-checking the company you ordered from, as this review does not relate to our business.
If you have any questions regarding our services, we are happy to help.

Kind regards,
CYRA

Rated 1 out of 5 stars

No good customer service

2 orders in November paid for, one small order and one big. Never received anything. Mailed with them many times only got the money back from the small order. The big one I haven’t received it’s 6 months further. She doesn’t answer anymore and this week I am blocked.

November 21, 2024
Unprompted review
Cyra logo

Reply from Cyra

Dear P.E,

We have checked our system and there has never been any order placed or paid by you — neither a small nor a large order.

I believe you might be confusing us with a different company. We also carefully respond to all emails and social media messages, and no one has ever been blocked from our channels.

We kindly ask you to refrain from sharing incorrect information. If you can provide a valid order number or proof of payment, we are more than happy to look into it. Without this, your claim remains unfounded.

Kind regards,
CYRA

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