Cyrus Rugs Australia - Burpengary Reviews 3

TrustScore 4 out of 5

4.0

Shops 43-44, 177-179 Station Road, Burpengary Plaza, 4505 Burpengary, QLD, AU


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Company details

  1. Rug Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories

Written by the company

Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au


Contact info

  • Shops 43-44, 177-179 Station Road, Burpengary Plaza, 4505, Burpengary, QLD, Australia

  • 0738883237

4.0

Great

TrustScore 4 out of 5

3 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very good service with helping me…

Very good service with helping me choose the suitability and aesthetics.

December 26, 2023
Cyrus Rugs Australia - Burpengary logo

Reply from Cyrus Rugs Australia - Burpengary

Hi Cheryl,
Thanks for the positive feedback! We're delighted to hear that you had a great experience with our service, particularly in choosing the perfect rug for your needs and aesthetics. If you ever need further assistance or have any questions, feel free to reach out!
The Cyrus Rugs Team

Rated 5 out of 5 stars

Service with a smile

I purchased a 200 x 300 rugs for the first time, normally purchase a smaller size. It was delivered in great time but had taken quite a while to settle flat. I had exceptional service from both young ladies at the Burpengary store with queries and assistance regarding this matter and would not hesitate to recommend these rugs and also the Burpengary store. Thankyou Jessica and Kiri.

June 4, 2023
Unprompted review
Cyrus Rugs Australia - Burpengary logo

Reply from Cyrus Rugs Australia - Burpengary

Hi Lesley,
Thanks a lot for sharing your experience! We're glad to hear you received service with a smile at the Burpengary store. We appreciate your patience with the larger rug, and it's fantastic that Jessica and Kiri provided exceptional service and assistance. Thank you for recommending both the rugs and the Burpengary store. If you ever need more assistance or have questions, feel free to reach out.
The Cyrus Rugs Team

Rated 5 out of 5 stars

Very pleasant experience

In looking for a new floor rug, went to Cyrus Rugs Burpengary and we’re helped by Deidre. She was knowledgeable, informative, helpful and very bright and bubbly. She planned a process we could use when we could not choose between two rugs. Could not have asked for better service. Loved the first rug we took home and it is now in place and looks wonderful. Thank you Cyrus rugs for this experience. Will be first port of call if we need more rugs in the future.

September 26, 2022

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