Cyrus Rugs Australia - Carseldine Reviews 3

TrustScore 4 out of 5

4.0

Shop 3.9 1915 Gympie Road, Bald Hills, 4036 Brisbane, Queensland, AU


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Company details

  1. Rug Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories

Written by the company

Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au


Contact info

  • Shop 3.9 1915 Gympie Road, Bald Hills, 4036, Brisbane, Queensland, Australia

  • 0736120116

4.0

Great

TrustScore 4 out of 5

3 reviews

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Replied to 80% of negative reviews

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4.0

All reviews

(3)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Can highly recommend!

Great service from Kiri who was able to help me narrow down what I was looking for. Our new rug looks great and it is comfy for our dog who has leg and hip issues and doesn't like lying on hard floors anymore.

January 25, 2026
Unprompted review
Cyrus Rugs Australia - Carseldine logo

Reply from Cyrus Rugs Australia - Carseldine

Thank you Janine, we will share your kudos with Kiri and we hope your dog has given the new comfy rug it's 'bark of approval' :)
Best Wishes,
Cyrus Rugs Team

Rated 5 out of 5 stars

Kiri from castledine store was…

Kiri from castledine store was extremely helpful. Even delivered herself the large rugs. Help lay them down & helped with the furniture. Went back to get a long runner then went for another runner. Also, went back for a outdoor rug & ended up buying 3.

May 21, 2025
Unprompted review
Cyrus Rugs Australia - Carseldine logo

Reply from Cyrus Rugs Australia - Carseldine

Thank you Lyn! We are so happy to hear that you appreciated the shopping experience you had with Kiri. Sounds like she really went the extra mile, what an asset she is to the company!
Kind Regards,
Cyrus Rugs Team

Rated 5 out of 5 stars

Great Service and Great range to choose from

The lady who served us was pleasant, knew her "stuff" and helped us make a decision we are very happy with. This will be our first stop when we need a new rug.

August 14, 2025
Unprompted review
Cyrus Rugs Australia - Carseldine logo

Reply from Cyrus Rugs Australia - Carseldine

Thank you John, this is exactly the experience we aim for at Carseldine and all our stores. You are welcome back anytime, enjoy the new rug!
Kind Regards,
Cyrus Rugs Team

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