I purchased a beautiful Turkish rug today and actually enjoyed the retail experience that I received from Jasmine. Such a delightful young woman who is an all-rounder employee. I found her to be pla... See more
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Jaz was super helpful from start to finish! She was knowledgeable of all the products and helpful in showing us options based on our ideas but without being pushy. Also great when we loaded it into t... See more
Price and quality. Took rug to the wrong address, but did correct.
Company replied
Have never purchased a rug before, the staff were helpful and took onboard the scope well. Gareth went well for his second day in the job :)
Company replied
Company details
Written by the company
Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au
Contact info
Ruthven Street 380, 4350, Toowoomba City, Queensland, Australia
- 07 4639 4499
3.9
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
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Reply from Cyrus Rugs Australia - Toowoomba
Thank you Linda, we appreciate your 4 star rating and hope you enjoy your new 'Lines Modern Rug'
Best Wishes,
Cyrus Rugs Team
Very efficient service
Very efficient service. Extremely happy with rug at a good price.
August 2, 2023
Unprompted review
Reply from Cyrus Rugs Australia - Toowoomba
Hi John,
Thanks a bunch for the 5-star rating! We're thrilled you found our service very efficient, and we're delighted you're so happy with your rug. If you ever need more assistance or have questions, feel free to reach out. Happy decorating!
The Cyrus Rugs Team
Amazing customer service
Amazing customer service at the Toowoomba store, found the perfect size and colour rug with the help of jaz who was absolutely lovely to shop
With!
June 10, 2022
Unprompted review
Jaz was super helpful from start to…
Jaz was super helpful from start to finish! She was knowledgeable of all the products and helpful in showing us options based on our ideas but without being pushy. Also great when we loaded it into the car!
The rug itself is beautiful and great value for the size and quality! 10/10 would recommend
June 10, 2022
Unprompted review
Purchase of a Turkish Rug
I purchased a beautiful Turkish rug today and actually enjoyed the retail experience that I received from Jasmine. Such a delightful young woman who is an all-rounder employee. I found her to be placid, kind friendly and a gentle person to speak to but in saying that very well experienced in dealing with the public. I called into this store the day before to view carpets for our lounge room and returned today to purchase it. It's so lovely to experience her calming presence, which is very peaceful. I observed her yesterday in dealing with the public and excels in this field. Jasmine is definitely a 5 star employee. Thank "you" Jasmine and a pleasure to get to know you.
May 27, 2022
Unprompted review
Reply from Cyrus Rugs Australia - Toowoomba
Hello Barbara,
Thank you very much for this 5-Star review. We are glad to hear of your experience at our Toowoomba store with Jasmine. Praise for our employees is great to hear. We hope to see you again.
Cyrus Rugs Team
Jasmine was fantastic & ever so…
Jasmine was fantastic & ever so helpful!! Will definitely be back, nothing was too much trouble. Also fantastic range of stock
May 27, 2022
Unprompted review
Reply from Cyrus Rugs Australia - Toowoomba
Hello Heidi,
Thank you very much for this 5-Star review. We are glad to hear of your experience at our Toowoomba store with Jasmine.
Cyrus Rugs Team
Jasmine at the Toowoomba store was…
Jasmine at the Toowoomba store was amazing both times we visited To choose our rugs. She is helpful, polite and excellent at her job.
May 23, 2022
Unprompted review
Reply from Cyrus Rugs Australia - Toowoomba
Kat,
Thank you very much for your review, we are so thankful to have Jasmine on our team!
Cyrus Rugs
Customer Service!
Have never purchased a rug before, the staff were helpful and took onboard the scope well. Gareth went well for his second day in the job :)
May 5, 2022
Unprompted review
Reply from Cyrus Rugs Australia - Toowoomba
Hello Tamara,
Thank you very much for your review. We are very happy to hear of your experience in Toowoomba. We are glad to have Gareth on our team!
Cyrus Rugs Team
Great service at Cyrus Rugs
Great service at Cyrus Rugs. Happy with my 4th purchase. Very friendly and helpful staff.
August 1, 2021
Reply from Cyrus Rugs Australia - Toowoomba
Thankyou firstly Rob for being a frequent customer for our Toowoomba Store and for giving us a fantastic review. I hope you enjoy your new rugs.
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