D4gold Reviews 1,196

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the customer service, often highlighting its exceptional quality and quick response times. The service provided is consistently described as efficient and fast, with many orders being fulfilled promptly. However, some customers also noted occasional issues with order fulfillment and response times, with a few experiencing delays or a lack of communication from support.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers highlight positive aspects of service. Customers frequently praise the fast and efficient service,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the speed... See more

Response time

Users describe positive interactions with response times. Many customers highlight the speed and efficiency... See more

Order

People report positive experiences with their orders. Many customers praise the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For awhile I had bad customer service experience with this service. However lately that has improved a lot. As long as your customer service treats me well, I will continue to use your service. Paul w... See more

Rated 5 out of 5 stars

Fast service and really good prices. I was even on another toon and they changed my order to the one I was currently playing so I didn't have to wait on the toon I originally purchased. Mina was very... See more

Rated 5 out of 5 stars

Jane, she made it great! I was pretty frustrated and the person helping me made this experience run smoothly and took as much time with me as I needed. I appreciate the customer service!

Rated 5 out of 5 stars

Livechat Jeremy had done a great job helping to rush mine orders. Website is legit and service are fast to response within 5mins waiting time.



Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammed for an amulet

Bought an amulet. +3 rightnousness +3 iron sharpens to iron, GA strength. When I get in group to trade the guy says to me « this ok? » when linking a worse amulet. When I say « no this isn’t what I bought » he dipped. Terrible website avoid it. They will try to scam you

December 31, 2025
Unprompted review
D4gold logo

Reply from D4gold

Hello there,

Please send us your order number so that we can know the issue and do our best to fix it. Looking forward to hearing from you.

Discord: iggm_
Email: Fixcomplaint@iggm.com
Regards,
D4gold Team

Rated 1 out of 5 stars

Not reliable. No support.

Ordered a bunch of items. The most expensive one was not delivered. Their live chat option is a complete scam. Been stuck on queue spot 1 for more than 45 Minutes. No response from support at all. I have opened a claim at paypal asking for money back. Update: Seller did not engage in any type of resolution and PayPal has sent me my money back. (After a month of waiting for the seller to reply)

December 18, 2025
Unprompted review
D4gold logo

Reply from D4gold

Dear customer,

Sorry for the hold up. Recently, we are under a peak time. Please provide your order information and contact us via the following information to claim the remaining portion of your order.

Discord: iggm_
Email: Fixcomplaint@iggm.com
Regards,
D4gold Team

Rated 5 out of 5 stars

live support

mina was ser fast and nice with the reply good shop she told me with realistic times 5-20 minutes good shop good support

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect.

Professional safe and very very very fast service. I am more than pleased. Boost, carry run, trade everything almost immediately done. Live chat i think a lot of services need to learn from them :)

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Heather was my representative!

Heather was my representative!
She was fast efficient and helped me with my order in a timely manner! Much appreciated will be back to order again!

November 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look