Dave & Adam's Europe Reviews 

474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including hard-to-find items, and frequently highlight the fast shipping and excellent packaging, ensuring orders arrive quickly and in perfect condition. The staff are often described as friendly, helpful, and knowledgeable, contributing to an overall positive and welcoming service experience. Many express high satisfaction, planning to order again and recommending the company for its reliable service. However, some customers noted issues with delivery, experiencing delays or problems with specific carriers, leading to packages not arriving as expected. A few also felt that items were not always as described or arrived with unexpected damage, such as missing guaranteed components or cards with filth.

What people talk about most

Product

People report positive experiences with product, often praising the quality, variety, and secure packaging.... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Service

Consumers consistently report positive experiences with the service, describing it as excellent, reliable,... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited Dave & Adams for the Lorcana Set Championship and was immediately impressed by their wide variety of products. I highly recommend the store, whether you're looking to play games or buy cards... See more

Company replied

Rated 5 out of 5 stars

I've ordered many times, very fast shipping, and excellent packaging. Everything always arrived perfect within a few days, and always with free gifts inside. They've now become my go-to for purchasing... See more

Company replied

Rated 5 out of 5 stars

Best price’s around, especially for my area in the Czech. Fast shipping and just overall a wonderful shopping experience online. Definitely will be ordering again :) I wanted to update this becaus... See more

Company replied

Rated 5 out of 5 stars

Got my second purchase delivered today ( first one over ebay, the second direct from the website/store ). 5 Stars for both transactions! Super fast delivery, well packed packages and really fair shi... See more

Company replied


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Written by the company

For over 30 years, Dave & Adam’s has been a leader in the collectibles industry. Our goal is to provide collectors around the world quality products at fair prices while also providing exceptional customer service. Whether you are looking for unopened boxes, cases or packs, our dedicated staff of professionals is here to assist you with your collecting needs! “We are happy to partner with Panini, Topps & Upper Deck with this exciting venture for our company. said Adam Martin, Dave & Adam’s Owner and CEO. Traditionally, trading cards have not been as popular in European countries as they have been in other parts of the world. We feel that this is mainly due to the fact that supply of hobby products in Europe has been very limited. Our plan is to change that.” In the United States, along with its corporate headquarters located near Buffalo, NY, Dave & Adam’s operates several warehouse facilities in Tonawanda, NY, in addition to a one-of-a- kind retail superstore located in Williamsville, NY and a second retail location in Cooperstown, NY in partnership with Topps Trading Cards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

474 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(474)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection of baseball cards

Great selection of baseball cards, and for me in the UK, probably the best selection in Europe. What can I say? I don’t know if I got lucky, but ordering a package from the Netherlands on a Thursday morning, for it to arrive on Friday lunchtime in the UK is incredible service.

Delivery included taxes and shipping costs for me, so there was no hassle there - everything was costed upfront so no surprises. I’ll be using the company again for sure.

July 4, 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thanks so much for the great feedback! We're thrilled you had such a smooth and speedy experience, looking forward to your next order!

Rated 5 out of 5 stars

I've ordered several times from germany…

I've ordered several times from germany and it's very impressive how quick you send the products. Top quality and good prices. Well done!!!

July 3, 2025
Unprompted review
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Reply from Dave & Adam's Europe

Hey Nico, Thank you so much for your review! We truly appreciate it!

Rated 5 out of 5 stars

Great Service

Very Well packed, extremly fast delivery, no complications.
Happy to have a professional Hobby and Memorabilia Shop in the europian region.
Looking forward to upcoming more exquisite products.

June 24, 2025
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Hi Mazda, first of all great taste in cars!

Thank you so much for your kind review and we hope we can keep making you happy in the future!

Rated 5 out of 5 stars

Really impressed as a UK customer

Really impressed as a UK customer, Dave & Adams sorted my VAT issue out and was very responsive, as I was skeptical at first as I haven't heard of them before and overseas.

However I highly recommend them and would 100% bring my custom back to these guys, fair priced items and my order arrived very fast, probably 3 days or so which is impressive.

Thanks so much guys 🔥🔥🔥

June 20, 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you so much for your kind words and for giving us a chance, especially being a first-time customer from overseas! We're really glad we could sort out the VAT issue quickly and that everything arrived faster than expected 3 days to the UK is definitely a win!

We totally understand the hesitation when ordering from abroad, so it means a lot that you trusted us and had a great experience. We’ll be here whenever you’re ready for your next order can’t wait to have you back!

Rated 4 out of 5 stars

Excellent Shop for TCG

I have already ordered 30-40 items from D&A and I am very satisfied. Extremely fast delivery, products are excellently packaged, and most items are really offered at very fair prices! However, here is a "minimal" critique: some products are 15-20% more expensive than those from many other providers. But if you compare a bit, you'll also find many bargains. Absolutely recommended! Keep up the good work!

June 13, 2025
Unprompted review
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Reply from Dave & Adam's Europe

Thank you so much for your thoughtful and honest feedback! We're thrilled to hear you've been satisfied with your orders and appreciate your kind words about our delivery speed, packaging, and pricing overall.

We also genuinely value your constructive critique we’re always working to ensure our prices stay competitive while maintaining the quality and service you expect from us. It’s great to know you’ve found some real bargains along the way!

Thanks again for your continued support and recommendation. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, first time with them. Had one query quickly sorted and arrived at appointed time, no issues. Will use again.

June 10, 2025
Unprompted review
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Reply from Dave & Adam's Europe

Hi Sean, Thank you so much for your kind review!

Rated 5 out of 5 stars

Perfect

I ordered DC Cards and they are perfect, i love them 💙!

May 26, 2025
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Reply from Dave & Adam's Europe

Amazing! hope to see you soon again!

Rated 5 out of 5 stars

Best expirience

Great shop, online and offline, best service, best prices and the fastest shipping in europe. 2 days delivery from netherlands to germany.

May 26, 2025
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Reply from Dave & Adam's Europe

Hi Steffen, Thank you so much for your feedback. We are very happy to be of service!

Rated 5 out of 5 stars

Best hockey card shop in Europe

This is the best hockey card shop in Europe. Prices are almost always better than elsewhere, shipping is fast and I have a very good experience with their communication. Highly recommend this shop.

May 26, 2025
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Reply from Dave & Adam's Europe

Hi Matej, wow! thank you so much!!

Rated 5 out of 5 stars

Great service

“I visited Dave and Adam’s last week — it’s an amazing store, beautifully designed with great staff. That day, I was helped by Coen, who provided excellent service and was very friendly.”

May 26, 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Hi Siem, Thank you! We are very proud of the people who work here. We appreciate your feedback!

Rated 1 out of 5 stars

My order was cancelled after my payment…

My order was cancelled after my payment as a result of "pricing errors" - no apology, no compensation and a really weak communication by the Director of Warehouse Operations, Jeff. In his mails he blamed me for my notice that the prices weren't that far away from market prices. He also made up rocket high market prices to show me how obvious the error was. That's not the way how you treat your customers as a company.

May 23, 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for your feedback. We are sorry that your experience with us did not meet your expectations.

To clarify, your order included items such as a Kobe Bryant signed photo from Upper Deck Authenticated and a game used Larry Bird autographed jersey, both premium collectibles with market values well above €5,000. These were inadvertently listed at approximately €90 due to a clear and significant pricing error.

As per EU consumer protection laws and our store policies, we reserve the right to cancel orders in the event of such obvious pricing mistakes. This was clearly communicated in our email correspondence, along with a sincere apology for any inconvenience caused.

At no point did we place blame on you for noticing the price. Our intention was simply to explain that the listing error was not within reasonable market range and was therefore invalid. We also did not fabricate market values.We always aim to treat our customers fairly and respectfully.

Rated 1 out of 5 stars

scalper prices

scalper prices ? €292,74 Box Pokemon Scarlet & Violet: Prismatic Evolutions Super Premium Collection, my local symths €109.99

Topps Chrome UEFA Club Competitions UCC 2024-25 Jumbo Box - €404,95 EUR

Dave and adam price - Ireland €525,21 Box

am i missing something?

May 22, 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for bringing this to our attention, and we truly appreciate your interest.

We understand that pricing can sometimes vary significantly between different retailers and regions. Our prices may reflect factors such as international shipping costs, import duties, local taxes, supplier pricing, and regional availability. While we always strive to offer competitive and fair pricing, there are times when differences may occur due to these variables.

We sincerely apologize for any inconvenience or confusion this may have caused. If you have any further questions or would like to discuss this in more detail, we're more than happy to help.

Thank you again for your feedback and understanding.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

great site

May 3, 2025
Unprompted review
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Reply from Dave & Adam's Europe

We do our best! Thanks Jeff

Rated 5 out of 5 stars

Wow what a great service

Wow what a great service. Arrived exactly on the expected date (5days later). Brilliant tracking. Couldn’t fault it!

May 2, 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Great to hear Ian! Thanks

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