Dave & Adam's Europe Reviews 

475
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including hard-to-find items, and frequently highlight the fast shipping and excellent packaging, ensuring orders arrive quickly and in perfect condition. The staff are often described as friendly, helpful, and knowledgeable, contributing to an overall positive and welcoming service experience. Many express high satisfaction, planning to order again and recommending the company for its reliable service. However, some customers noted issues with delivery, experiencing delays or problems with specific carriers, leading to packages not arriving as expected. A few also felt that items were not always as described or arrived with unexpected damage, such as missing guaranteed components or cards with filth.

What people talk about most

Product

People report positive experiences with product, often praising the quality, variety, and secure packaging.... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Service

Consumers consistently report positive experiences with the service, describing it as excellent, reliable,... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited Dave & Adams for the Lorcana Set Championship and was immediately impressed by their wide variety of products. I highly recommend the store, whether you're looking to play games or buy cards... See more

Company replied

Rated 5 out of 5 stars

I've ordered many times, very fast shipping, and excellent packaging. Everything always arrived perfect within a few days, and always with free gifts inside. They've now become my go-to for purchasing... See more

Company replied

Rated 5 out of 5 stars

Best price’s around, especially for my area in the Czech. Fast shipping and just overall a wonderful shopping experience online. Definitely will be ordering again :) I wanted to update this becaus... See more

Company replied

Rated 5 out of 5 stars

Got my second purchase delivered today ( first one over ebay, the second direct from the website/store ). 5 Stars for both transactions! Super fast delivery, well packed packages and really fair shi... See more

Company replied


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Written by the company

For over 30 years, Dave & Adam’s has been a leader in the collectibles industry. Our goal is to provide collectors around the world quality products at fair prices while also providing exceptional customer service. Whether you are looking for unopened boxes, cases or packs, our dedicated staff of professionals is here to assist you with your collecting needs! “We are happy to partner with Panini, Topps & Upper Deck with this exciting venture for our company. said Adam Martin, Dave & Adam’s Owner and CEO. Traditionally, trading cards have not been as popular in European countries as they have been in other parts of the world. We feel that this is mainly due to the fact that supply of hobby products in Europe has been very limited. Our plan is to change that.” In the United States, along with its corporate headquarters located near Buffalo, NY, Dave & Adam’s operates several warehouse facilities in Tonawanda, NY, in addition to a one-of-a- kind retail superstore located in Williamsville, NY and a second retail location in Cooperstown, NY in partnership with Topps Trading Cards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(475)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

Just got back into the nba trading…

Just got back into the nba trading cards again and was really pleased to see their is a store to visit now and being able to order the packs online here. Was a good experience to receive the package within a few days and will order more often here.
Seb.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

You were brilliant but UPS missed my…

You were brilliant but UPS missed my delivery by like 3 days. Not the greatest courier and refused to drop to my address had to use a pickup location.

March 25, 2026
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you so much for your kind words, we really appreciate it! We're glad to hear you had a great experience with us.

We’re sorry to hear that the delivery with UPS didn’t meet expectations. We understand how inconvenient it can be when a package is delayed or redirected to a pickup location.

Rated 3 out of 5 stars

At the moment I can not say much about…

At the moment I can not say much about the purchase I have made, and less value the quality of them, because due to the poor service of UPS, I have not yet received my order, which is paid for.
When I receive the order, which I was informed yesterday I will receive on Monday, I will be able to better assess my experience. After contact with them twice during the week. They cancel the reception of the purchase without even giving me a phone call like the rest of the messenger companies.
As a tip, don't use UPS as a shipping service anymore. I work with many other companies, and this is by far the worst.
Thank you very much.

March 21, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for your detailed feedback.

We’re really sorry to hear about your experience with the delivery. We completely understand how frustrating it is to be waiting for an order you’ve already paid for, especially when there are unexpected delays and communication issues.

While we do our best to partner with reliable shipping providers, unfortunately we don’t have direct control over the actions or processes of the carrier once the package has been handed over to them. That said, your feedback is very valuable, and we will certainly take it into consideration when reviewing our shipping options.

We’re glad to hear your order is expected soon, and we hope everything arrives safely and meets your expectations. If there’s anything we can assist you with in the meantime, please don’t hesitate to reach out.

Thank you again for your patience and for sharing your experience.

Rated 3 out of 5 stars

Top service and fast shipping

Top service and fast shipping, but price it's a very expensive, sometimes difrence between product from other sites it's 200$

March 15, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for your feedback! We’re glad to hear you’re happy with our service and fast shipping.

We understand your concern about pricing. We always strive to keep our prices as fair and competitive as possible while maintaining the quality of our products and service. That said, we truly appreciate you pointing this out, and we’ll continue working to offer the best value we can.

Rated 1 out of 5 stars

bad services delivery and store just want money even dont care about the custumer so its ridiculous

bad services delivery and i will not order more untill you fix this.... please note this i know you can chance the carrier or company do the deliverys for 4 times its happens the same and what i can see you guys only look for the money and not even care about the clients so no matters what u saidm, if the company or carrier do ,istakes likes this 4 times its time to change for better but u prefer keep worse delivery i saw till now as i said i will not even order more simple there is other place to order and more fast to get my packages without i been concern about and i have good exemples of it if you want one of them its from london and i got my package in 4 days even i got on saturday so what you said its no sense of logic change for better its only thing i have to say

February 23, 2026
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Hi Ricardo,

We’re very sorry to hear that you feel this way. We completely understand how a poor delivery experience can affect your overall impression.

Please note that once an order leaves our warehouse, the shipping process is handled entirely by the carrier. While we always aim to work with reliable delivery partners, we unfortunately do not have control over their local service performance.

We truly value your business and hope you might reconsider in the future. Your satisfaction is important to us, and we appreciate your honest feedback.

Rated 5 out of 5 stars

Perfect service and experience!!!

Absolutely fantastic service. Shipping was beyond excellent, incredibly fast, and there were very friendly and helpful people to help me out. I will definitely buy again, both from the EU and the US stores, 100% recommend!!!

February 24, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

WOW. This is what we do it for.... Thanks Vasilis!!!

Rated 4 out of 5 stars

Website very good ship bad

I give four stars because UPS don’t come in my house, they let the shippement in pick in an another city

February 10, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for your feedback and for the four-star rating, we appreciate it.

We’re sorry to hear that UPS did not deliver the shipment to your home and that you had to collect it in another city. We understand that this is inconvenient. Unfortunately, once the parcel is with the carrier, the final delivery process is outside of our control.

We do hope the products arrived safely and that you’re happy with your purchase. We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good information about the shipping and normal prices. Till next time.

February 3, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Good stuff. We appreciate this a lot!

Rated 5 out of 5 stars

Super service and quick delivery

Very responsive, answered my email questions within hours. Delivery of the trading cards was quick and seamless from Europe to UK. I only wish they stocked the other booster sets I wanted as I would use them more. Definitely feel you can shop with confidence on this site.

February 6, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

That is what we call a review. Thank you so much Shahid!

Rated 5 out of 5 stars

Best store

Best store. I buy almost every month boxes. Fast shipping. I really recommend them.

January 26, 2026
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Reply from Dave & Adam's Europe

Wow.. Thank you for such an awesome review Katarzyna!

Rated 5 out of 5 stars

Placed an order in Wednesday evening…

Placed an order in Wednesday evening and it got delivered on Friday ( live in the Netherlands btw) didn't expected it to be delivered that quick.

January 23, 2026
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

That is great news! thank you for you choosing DA and we hope that we can be of service again!

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