When one of the Rollos didn't work properly, I wrote customer service and later received instructions on how to reset the Rollo and it works correctly now.
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First it fits the window perfectly, second the instruction how to install was clear and supports multi languages. Third installation was very easy but ideally achieved with additional pair of hands fo... See more
It fits perfectly to the Dachfenster from Rollo, with a matching white colour and seems to be well built quality, time will tell if the roll up/down mechanism is durable. Installation wise is also v... See more
I ordered blinds that were to replace my Velux - Super service, quick delivery, and product is excellent! Easy to install and perfect ! Very pleased with my purchase. Friendly and competent customer c... See more
Company details
Contact info
Am Handwerkshof 21, 47269, Duisburg, Germany
- 0203 8048108
- kundenservice@dachfenster-rollo.de
- dachfenster-rollo.de
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Top alles in Ordnung
Top top absolute Alternative zum…
Top top absolute Alternative zum Orginal von roto aber zum halben Preis
Super Service
Super zufrieden,Top
I paid around 20% cheaper if and the…
I paid around 20% cheaper if and the assemble method is much simplier than the used by Fakro.
Gute Kommunikation per Mail.
The blind was a perfect fit on our…
The blind was a perfect fit on our older velux roof window. The price was reasonable, and it works well as a blackout.
The assembly was easy once the instruction diagrams were interpreted. These could certainly be a lot clearer, especially on the insertion of the 2 side rails.
Otherwise.... very satisfied.
Super Dachfenster Rollo
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