I've emailed and follow instruction but they kept charging me for subscription. No response other than bot template. These people are scammers.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Should not be allowed to call themselves a newspaper, when theyre nothing more than a gossip rag! Journalists of low level intelligence with narrow minded views and appalling grammar. Repeatedly ca... See more
Got tired of the moderators, half my comments were always taken off. There are plenty of places to read news stories, that don’t have rabid mods trying to control your every word. The DM has turned in... See more
If I could give Daily Mail 0 stars I would, there is a full blown war happening where clear genocide is taking place in Palestine and not A SINGLE article on it!!!!!!! DAILY MAIL is both racist and is... See more
Company details
Information provided by various external sources
MailOnline - all the latest US news, showbiz, science, sport and health stories from the Daily Mail and Mail on Sunday newspapers.
Contact info
Derry Street 2, W8, United Kingdom
- dailymail.com
Won't let you cancel subscription
I've emailed and follow instruction but they kept charging me for subscription. No response other than bot template. These people are scammers.
FLASHING AD MIGRAINE
For some reason Daily Mail is allowing a flashing AD at the top of the page on its app this is causing me migraine it's absolutely ridiculous
I too had difficulty cancelling the…
I too had difficulty cancelling the online subscription before it increased after 12months.
Their terms of business importantly state at clause 4.1 that they will always inform you in advance of any price increase and offer an opportunity to cancel before the new price takes effect.
This did not happen. I was told the new price in an email confirming that it had been taken. I was refused a refund of that month's subscription as Clause 5.3 states that any cancellation will only take effect at the next payment date, except as set out elsewhere in these Terms. Well at clause 5.1 a) it will end immediately where I have been told about an upcoming change which I do not agree to.
I wasn't told in advance, wasn't given the opportunity to cancel immediately and when I complained in an email, I had no response. The complaints department don't follow their own terms and conditions unless it suits them and they quote only that.
, I complained and had no response
Repeated problems with the DM Comments section .
I see that the comments section has shut down - again . This time at 04.25 am Thursday 26.03.2026 ..
Happens often .
Also comments disappear .
DM management seems reluctant to fix the problem as this has been going on for over a year ..
Abandon facts all ye who enter here
There's a reason why Wikipedia no longer permits the daily mail as a source of information, and equally why they have had to retract so many factually incorrect stories.
If you're looking for fact driven journalism you will not find it here.
So many pop up ads
So many pop up ads and flashing backgrounds makes reading difficult.
Fare pricing.
I have just purchased my Daily Mail£1.60 no magazine (tesco) no reason why,not the first time,but what is getting up my nose is nearly half the paper is made up with adverts.Now I have been a reader of the mail over 60 years.I would have thought the profit from the ads would be enough,I will still buy it,if only for the brilliant sketch writers.
Cesspit of Nonsense
With all the transphobia and anti trans content on daily mails social media it’s become a cesspit of transphobic horrific people, it’s quite frankly disgusting
An apology for a media group
This apology for a media group are shameless. They refuse to cancel subscriptions by email request & make all sorts of incorrect claims about following the Data Protection Act. Would never again touch anything this company promoted.
Probably not worthy of any stars,my now…
Probably not worthy of any stars,my now ex gf used to read it for gossip etc,rag of rags.
Complicit in the the destruction of civilised European society!
Complicit, with starmer etc. in the total destruction of civilised European society, providing protection and cover for every uncivilised act committed against civilised human society.
I would have given it no stars!
I would have given it no stars!! Easy to subscribe to, impossible to unsubscribe. Thieves!!
Impossible to cancel
Impossible to cancel the + subscription, you cannot do it in the app. They say you can email to cancel, I didn't hear back for 2 days, when I did they said I couldn't cancel by email. I then had to either call or live chat. On the live chat I asked to cancel and was sent to wrong department, asked to cancel again and they continued to try sell to me.
"I strongly warn people to think twice…
"I strongly warn people to think twice before subscribing to the Daily Mail. In my opinion, the difficulty of cancelling an account after payment may amount to a situation that borders on a criminal offence. Cancelling the Daily Mail charges can be practically impossible for some people, as everything is set U * up to make it extremely complicated."
DailyMail has become a celebrity rag
DailyMail has become a celebrity rag. Unintresting stories about societies lowest class of individules. No one cares about morally bankrupt celebrities any more. Where are the hard hitting articles about the mess going on in the UK and around the world? All human interests stories are locked behind a pay wall. They can keep their drivel and I'll keep my money.
Scaremongering fairytales
It's official. More fairy stories than Aesop's fables and more scaremongering than a Stephen King novel. I'm switching to The Sun!
Website is garbage; use mobile app instead
Website: (1 Star); Mobile App (4 stars). I can no longer even load the Daily Mail Website. So overloaded with ads, constantly locks up (keep getting message to either wait for the site to respond or close out). It used to be a great site. The mobile app is much better. Limited ads, loads quicker. I recommend the mobile app instead of the website.
journallism for duds!
Half of the articles are about young women, written by pervy men double their age. Where the dud journalists work. 😂 Sick of reading articles from 50 year old men commenting on women's bodies who are in their 20s. Gross!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








