DailyYoga Reviews 106

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were let down by their experience overall. Many customers report significant difficulties in canceling subscriptions, often finding the process nearly impossible despite repeated attempts and emails. People frequently mention being charged multiple times for the same subscription or for services they did not authorize, leading to frustration and a sense of dissatisfaction. The refund process is also a major point of contention, with many users stating they were denied refunds or had to dispute charges through their banks or PayPal. However, some customers also noted positive aspects of the app, enjoying its content and finding it recommendable. A few other people also felt that the app's administration was helpful in resolving issues and processing cancellations.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting unauthorized charges and recurring... See more

Subscription

Reviewers highlight negative aspects of subscription, with many reporting difficulties canceling... See more

Refund

Customers consistently express dissatisfaction with the refund process, with many reporting that their... See more

Application

Users describe ambiguous interactions with the app, with some highly recommending it and enjoying its... See more

Cancellation

Customers had negative experiences with cancellation, with many reporting significant difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible experience, feels like a scam I strongly advise against using this app. It’s impossible to cancel the subscription, even after sending several emails with no reply from customer service. Th... See more

Rated 1 out of 5 stars

Do not sign up to these absolute thieves. Led my partner to believe the initial 30USD was for the 3 months not per month, when the 2md charge came out sent email cancelling, and like most others recei... See more

Rated 1 out of 5 stars

It seems as a complete scam, you order one subscripion and get three instead! When you want to cancel the additional subscripion, they say, it's not possible due to company rules! They did not respo... See more

Rated 1 out of 5 stars

You will get charged twice for an inferior difficult to navigate product. And again twice, a month later, despite requesting cancellation and refund for first charges. Don't expect a speedy respons... See more


Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

106 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ilegal


Ilegal. This company needs to be reported to BBB. They charge you without any type of confirmation and then they refuse to refund.
They also have two different names: DanceFit.me and Daily Yoga.
Be careful, don't even download it.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Daily Yoga continues to charge my…

Daily Yoga continues to charge my credit card even though my subscription was not renewed. I have their subscription in period of December 2002 to August 2023 and have not renewed it since. Recently I found that my credit card was charged by them in amount of $56. I sent them request to cancel this charge but have not received any response. Now I ask my credit card issuer to dispute this payment. I believe that someone there has my data and credit card number and decided to continue milking my credit card. It looks that I am not only one being charged , please be aware.

April 30, 2024
Unprompted review
Rated 4 out of 5 stars

I love the Yoga classes

I love the Yoga classes, bought premium and am pretty happy with it. My only issue is that there are still classes that you need to pay for individually (mostly from teachers that are not originally part of Daily Yoga).

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Cant trust this one

Cant trust this one! I cancelled my account way before my contract ende, but they keep taking my money. Cant get rid of them.. help!

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

an absolute scam

an absolute scam! I purchased a plan and it’s nowhere to be found. No one from suport ever replied my email, no way to contact anyone. Waste of money and time !

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud Alert

This business is shady. Based on my experience, they came up with a new way of fraud.

This is what I went through:
* I opened the app for the first time on Friday, March 1, 2024 since installing it a long time ago.
* App asked me many questions to create my personalized yoga schedule.
* When I finished answering questions, I was offered promotions back to back. I accepted the 3rd one as far as I could remember.
* After accepting the promotion, I was asked to enter my credit card details. Note that I don't have any credit card information on my Google Play account.
* I made the payment and confirmed it on my online banking.
* Then I created an account because I didn't want to lose my premium subscription. I used my personal email address because I use it most often in my personal life.
* Right after creating the account, I lost the premium subscription.
* I checked my Google Play account that I saw I used another account. Hence, I created another account with that email address by hoping it could restore the premium subscription. However, it did not.
* I have been in touch with support for 1 week without seeing any real effort on their end. They did not solve the issue.
* I have not received any email providing me receipt or order number. However, they keep asking this information. How can I provide something I was not provided.
* At this point, I have nothing other than the charge on my credit card. It is reflected as "www. dailyyoga. com wanchai hon".

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Downloaded App

Downloaded App. Kept getting adverts I didn’t want
Signed up for 30 days and then one year
So far they have taken over £100 since December.
Nightmare to cancel
So sad because it looked good
Customer service is appalling

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

Dont trust this company & look for a better app

This company is a SCAM! I never experienced anything like this before. I went premium with Daily yoga after the customer service invited me to participate in the following challenge: if I used the app for at least 21 days during the next 30 days, they would refund my premium payment. When we were discussing this, they would reply instantly to my emails. When I (correctly) completed the challenge, I contacted customer service again, and again, and again, and again, sending proof of completing the challenge, and they NEVER REPLIED to a single email of those, and I was NEVER REFUNDED as they promised! And please don't reply to the review telling me to contact customer service because I already did - so many times it's embarrassing.
ABOUT THE APP: It's quite mediocre compared to other yoga apps that I use (downdog, glo). Loved the Ashtanga masterclasses, though.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

Total rip off and overcharging even after cancelling.

I signed up for their chair yoga exercise and was told it would be $9.99. When I went on the app it was not chair exercises but regular yoga. I immediately cancelled my subscription and requested a refund. I found out two days later that they had charged me twice, once for 19.99 and a second time for 29.99, which made it a total of 49.98. I did not receive a refund. Instead this month they charged me $45.99. I wrote their support and told them I had cancelled, asked for a refund and now wanted that charge cancelled. They responded they would fix it, but instead 3 days later (7 days after 45.99 charge) they charged another $29.99. The total is not $125.96....for less than one month of a product I never received. I have filed a dispute with my credit card company and blocked them from further charges. Stay far away from these people.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers is what best defines this…

Scammers is what best defines this company. They are based somewhere in China, of course you cannot report them to the Better Business Bureau.
They charged my account without me giving them permission to do so, for random amounts, on random occasions!
Their shady app is filled with adware, to push you to click and buy more of their absolute waste "yoga" programs!!!!
Refund my $74.99 that you stole from me!!!
I will have to cancel my card, to make sure you won't be stealing from a single mom raising her two Kids. Scammers, imposters, con artists is what you are and y'all know IT!!! Refund me my Money!!!??

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

Like other reviewers this is a fraud…

Like other reviewers this is a fraud company.
I bought a 70 month deal, set to not auto-renew.
I KNOW I purposefully purchased a version that does not auto-renew and even double checked that I didn't sign up for anything.
Well 12 months later I get charged? And then I got to check and they signed me up against my permission for some auto-renew system.

It makes no sense either because I wouldn't even be due to renew until sometime in 2028 years from now?
So frustrating, have to call my bank, get cards reissued, send several emails complaining without a response.
Absolute nightmare of a company.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Unable to access paid account, and poor customer support

I answered a questionnaire to start a subscription, but when I added my payment details nothing happened, no acknowledgement or ability to log in to my account. I foolishly assumed the transaction had failed and attempted payment by a different route a few days later with the same problem. In this instance I did get a notification from my postmen method, but nothing from Daily Yoga. I contacted their support.
After an initial email response, whose instructions to log in did not work or help, I am not getting any further response. I'm wondering if the site is even genuine, and wish I'd read the reviews before signing up. Very disappointing.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

DON'T BUY THIS APP

DON'T BUY THIS APP! IT IS TERRIBLE. I BELIEVE IT IS A SCAM!
I BOUGHT A PREMIUM FOR A YEAR AND I CANNOT ACCESS ANY CLASSES. THEIR CUSTOMER SUPPORT DOES NOT HELP ME SORT OUT THIS ISSUE. WATCH OUT!

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

Scam! Don’t buy!!!!

Agree with previous reviews. Impossible to cancel, they just charge you again and again. No help from the credit card issuer either, not from the support either… even if they say so and maybe comment here.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

I signed up for a free trial

I signed up for a free trial. Had to use a CC to do so. I was charged $50. I tried to cancel and get a refund but they told me you can't get a refund on a digital program as it's already been used.
I tried to delete my account but it shows that you can't do it in the app or the website.
A year later, after NEVER USING THE APP, I was charged AGAIN!
This time I had to contact support in order to ask if I could have my account deleted, they said they can do but never did so...I just received an email from them!
Now I'm concerned they will charge me again.

How do companies get away with this scamming?!

June 5, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ALLOW AUTO RENEWAL

DO NOT ALLOW AUTO RENEWAL OF SUBSCRIPTION. THEY WILL TAKE YOUR MONEY EVEN AFTER YOU CANCEL YOUR SUBSCRIPTION AND CLAIM THAT THEY CANNOT REFUND "DUE TO ITS VIRTUAL NATURE". MY CREDIT CARD WAS CHARGED FOR TWO YEARS AFTER I HAD CANCELLED IT. LOOKING AT THE REVIEWS NOW SEEMS LIKE THERE ARE MANY OTHER VICTIMS. STAY AWAY FROM THESE SCAMMERS!!

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM yoga!

Absolute. Complete. SCAMMERS!
They will “renew” subscriptions that do not exist anywhere, and when contested refuse to refund you, suggesting that you use the app and “stay fit” instead! They are the WORST!
One way or another I will get my money back but - beware - stay away! These are evidently professional scammers who will do their utmost to steal your hard-earned cash!

April 30, 2023
Unprompted review
Rated 1 out of 5 stars

A year ago I did a NON RECURRING…

A year ago I did a NON RECURRING subscription, did a challange , finished , did not like enough to continue. After
making sure also on my apple subscriptions that there were no recurring renewal’s I removed the app. I was charged the full premium 67$ yesterday, I contacted the customer service and was told I could not have a reimbursement on a renewal, that I should use their app and stay fit. So once again, as I have no recurring subscriptions, I want a full and immediate reimbursement.
UPDATE: I contested through paypal and got refunded, I suggest anyone in the same situation to do so and not waste time with their customer service.

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Stay away from anything paid in this app. After entering the 30 days challenge for a year sub refund, the terms shown up front and what you agree on are totally different from what they are after, not easy to find and setting you up to fail their changed terms and conditions. Total sneaky scam and horrible customer service.

March 11, 2023
Unprompted review

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