DaimoonMedia Reviews 218

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The marketing efforts are frequently described as effective, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning the positive impact on their social media presence. However, some customers also noted issues with customer service, mentioning slow replies or receiving generic marketing emails after payment. A few other people felt that the campaign process was not growing fast enough, and some expressed concerns about the effectiveness of playlisting services, with some tracks being placed on the same non-performing playlists or being pulled from playlists after a short period.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the excellent results, incredible support, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism and support.... See more

Marketing

Users describe positive interactions with marketing. Many customers praise the company's promotion skills,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's responsiveness,... See more

Social media

People report positive experiences with social media promotion. Many customers praise the service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used daimoons promo services a few times and have gotten higher than expected results for each.. the campaign process isn’t very long, and the curators did a great job fitting my music into pla... See more

Company replied

Rated 5 out of 5 stars

I am truly very grateful to Daimoon for their support. Whether you’re successful (or not yet successful), everyone is treated fairly here. No matter what stage of your music career you’re at, you can... See more

Company replied

Rated 5 out of 5 stars

Since June 2022, I've used Daimoon for several campaigns. They always deliver what they promise. And the important thing is that after my campaigns end, my tracks don't just fall back to where we star... See more

Company replied

Rated 5 out of 5 stars

Very responsive and helpful and all objectives set out were achieved so really good result on our project. My only slight criticism was that there was too much focus on a single playlist but when I as... See more

Company replied


Company details

  1. Music Management and Promotion
  2. Internet Marketing Service
  3. Media and Marketing Agency
  4. Online Marketing Agency

About DaimoonMedia

Written by the company

Music marketing agency for up-coming and established talent. We get our artists heard by millions of potential fans through various methods on Spotify, TikTok, YouTube and SoundCloud.

Important: Websites copying our URL format, such as variations of www.daimoon-siv.com, are impersonators. We don’t recruit music reviewers. If you’re contacted through these sites, it’s a scam. Stay safe!

Artists outsource playlist pitching to us for Spotify, repost campaigns for SoundCloud, and ad placements on YouTube and TikTok. We value a personal touch and care about every artist we work with. That’s why we comply with every platform and put in the work to keep our artists’ catalog safe & protected.

Throughout our years of experience we’ve been fortunate to connect over 10,000+ individual artists with their new fans. To make this happen we intensively and collaboratively work with independent artists, record labels, management teams and agents following our offerings on the website, as well as custom-fit campaigns accompanied by music marketing consultancy.

We’ve set our roots across a full range of genres including HipHop, Dance, Pop, Rock and their sub-genres, as well as constant adaptation to trends in the marketing space.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Promo Company

Took longer than expected, but they delivered good results for the price. Good value.

March 10, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks Trevin,

aprpeciate the kind words and hopefully your next experience with us will be better!

Rated 2 out of 5 stars

authentic playlisting??

So, I’m usually hesitant on Spotify playlisting (for good reason), but one of my music affiliates mentioned this site to me and how it helped them get more traction. I ended up trying it out and saw a good initial boost with the first playlist add so i ended up investing more. Now, my first red flag was after I saw one of my songs removed from a playlist. i’ve never seen one of my releases drop plays that significantly right after removal from that big of a playlist. that was my first indicator of bot/farmed streams. since i had already payed for multiple of my other songs, i observed carefully. 3 of my songs were put in the same playlist, 2 of them were added at the same time. as i checked on the streams for those two (multiple days apart) i noticed they were getting the exact same amount of plays from that playlist (red flag #2). i thought maybe i was trippin so i decided to check a few days after. again, same exact amount of plays for those two songs. so, it showed me that they have bots or hired people that leave the playlist on replay, which leads to no outside growth.
conclusion,
will they you get more plays? yes
will they you get more fans? no

March 9, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

HI Sol,

Hope all is well. I reached out to you on email as well!

From what i see on our databases, we have different placing than the ones mentioned in your review. Different number of playlists and differnet activity expected from the playlists we assign.

However, I invited you for a call so we can look into things and turn this into a positive experience for you! But for now, maybe check if you/your team has done playlisting with another company/service, it's possible there is a mixup here.

Rated 5 out of 5 stars

5 stars!

Daimoon Media has been around since the SoundCloud days, and it's clear to see why they've stood the test of time. I've completed two Spotify campaigns with Daimoon so far ("Bedroom Artist" and "One-To-Watch Artist"), and the team has delivered on their promised streams and playlist reach both times.

Playlist Placements:
The curators did a great job selecting playlists that suited both the genre and mood of my song, thus ensuring that I reach the right audience. This, in turn, also improved the song selection in my Spotify Artist Radio, which is curated algorithmically.

Best value for money:
Compared to the other services I tried and tested over the past five months, Daimoon generated the most streams for money spent.

Customer Service:
Mohamed and Dennis were helpful, responsive, and highly transparent about the campaign process.

Thanks guys!

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome!

Great service, pricing, and communication. Highly recommended!

March 7, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks Jay!

Excited to work on more of your music!

Rated 4 out of 5 stars

Was my first time using this service…

Was my first time using this service and I was satisfied with the results my track got very helpful customer service and they were there for anything I needed will be using them for more releases for sure

March 6, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hi Andre!

Appreciate the review a lot!

I've been trying to look up your name so we can turn your experience with us to a full 5 star experience!

Unfortunately, no luck when searching with your name, do you mind sending us an e-mail on support@daimoon.media with subject line "Andre's TP Experience" and we'll take it on from there :)

Rated 5 out of 5 stars

I trust these guys

I have used this service a couple of times and the truth is that they really do their job.

March 4, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks A lot!

Appreciate the review and can't wait to work on even more times on your music :)

Rated 5 out of 5 stars

It took a while to get started but…

It took a while to get started but honestly the rocky start made me feel a bit more secure about their services. There's usually something suspicious when everything goes as planned immediately. At least that's what the internet has taught me over the years.

I would've given them a 4 star as I find that decent enough but I will throw in an extra star because of the polite customer service they have.

They seem to take their time and do their best to help you regardless of what price range you are in.

My service is still ongoing but so far I can say that I am satisfied and will probably use them again in the future!

March 1, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks a million Oni!

Appreciate that review a lot, and hopefully your next order will be even better (with the same customer service level of course!)

Rated 4 out of 5 stars

Product is good and well worth the…

Product is good and well worth the price. I just wish the target audience was based more in the U.S. instead of South America.

February 16, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hi Michael!

Appreciate the review a lot!

I've been trying to look up your name so we can turn your experience with us to a full 5 star experience!

Unfortunately, no luck when searching with your name, do you mind sending us an e-mail on support@daimoon.media with subject line "Michael's TP Experience" and we'll take it on from there :)

Rated 5 out of 5 stars

Daimoon makes sure you get the good results

Used their services a couple of times mainly for my tracks that have been released a couple of months ago to keep the streams counting. Only used the cheapest package. Ive been a satisfied customer, cause both stream count and clientservice through mail is excellent. They make sure your song is placed high enough in a playlist to get the right results! Recommend this service!

February 21, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks Richard!

We love working on your music here and can't wait to be part of your future endeavors!

Can't wait to hear more of your music!

Rated 5 out of 5 stars

Great service

Great service, customer service and as advertised would definitely recommend

December 31, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks A lot Donte!

Excited to see what's next for you!

Rated 5 out of 5 stars

New Magic bedroom artist - for starters

Hi I recently purchased a package for After Laughter by my rock band New Magic, we havnt been able to get any traction here at all, I was recommended by a friend who had a great experience with you guys. I've been using other websites and have gotten good results as well, please can you advise what the situation is ? Thank you, and if we can't reach the 1.5k streams to 6k can I have a refund.

Edit: All issues have been fixed and this service is working excellently, looking forward to keep working with Daimoon media, incluiding working with youtube as well!

January 26, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hi Yimboman,
Thanks for leaving this review for us!

We've already reached out to you on e-mail to fix this for you as soon as possible as well as make sure we can turn this experience to a wonderful one for you!

Looking forward to hear back form you!

Rated 5 out of 5 stars

I’m so happy and grateful because I…

I’m so happy and grateful because I just found Daimoon Media! I just found out about them but I look forward to collaborating for my upcoming tracks!

January 12, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks!!

Excited to be working on your new music too!

Rated 5 out of 5 stars

Awesome experience

Awesome experience , they really deliver ! Mohamed goes above and beyong everytime to get you what you need ! Im happy with the results and will always use this platform for playlist pitching

January 19, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks Khalil!

Your music is amazing and it's a pleasure to be working on it!

We'll always go above and beyond for your music:)

Rated 4 out of 5 stars

DiamoonMedia was the first Spotify…

DiamoonMedia was the first Spotify promotion company I've ever used to promote my songs. I started promoting my songs with them about 3 years ago. I can definitely say that they are legit and don't use bots or fake streams. I used their services for about a year and then I stopped for a while.
Last November I got an email saying they were offering a Black Friday discount so I decided to promote one of my songs, a Pop/Rock song. Unfortunately they were not able to place my song in any playlist this time. They tried it for about a month but the song kept being rejected by the curators. To be honest I don't know exactly what those curators are looking for. I'm sure the song is not a masterpiece but it's definitely not a bad song as it's doing quite well on Spotify.
During this period Dennis always kept me posted about what was going on and offered me a few options to solve the problem. Their communication is very good and they are very professional.
After one month I got very frustrated with all the rejections so I decided to ask for a refund. And in a couple of days I got my money back.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Diamoon: best in class service

I researched a number of similar services and Diamoon is top rated amongst their peers. The client interaction team is excellent (its not just automated emails), they delivered as expected results in all cases (in some, substantially more than expected!), the platform is very user friendly to upload tracks and following progress on your dashboard is easy. Really good process, i'll use them again.

January 4, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks Mertens!

Was very nice hearing your story and communicating with you and working on your music!

Can't wait to be part of more music coming from your band (and to jam on it in the office too)

Rated 5 out of 5 stars

I tried Daimoon media during their…

I tried Daimoon media during their Black Friday promotion and submitted 4 tracks for promotion. Two tracks were accepted by curators and another two were rejected. After submitting a few alternatives, which were rejected as well (my music is not standard genre music, so that made sense) . Daimoon refunded me for both tracks.

The other two tracks, didn’t perform well in terms of streams. Daimoon’s team worked hard to get these to more curators and both tunes are on track to meet Daimoon’s standards (and I’m positive that if not, they will do their best to ensure that happens).

The streams are real, no fake bots and the company provide great service, which is more important than just the numbers.

I definitely recommend using them and I will definitely use their services again in the future.

January 5, 2023
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Thanks Yaniv!

Funny thing is we have no idea how to even get non-organic streams even if we wanted to, like you've experienced yourself!

Appreciate the review and can't wait to be working on more music coming up from you!

Rated 5 out of 5 stars

All fixed, Thanks!

I previously left a negative review about Daimoon since I received no communication from the company after my order had been placed and I had not gained the listens my package had promised. After leaving the review the company's founder, Tom, reached out to me to make things right and apologized sincerely. Tom explained to me that they had had a technical issue on their side where my emails were not reaching them. He seemed like an awesome guy and the company seems fully legit and are doing a great thing in promoting artists' work and trying to get them heard across streaming platforms. They offered me a full refund and a promotion package for free as an apology which was really awesome of them. I'll be sure to come back to them again with future releases.

December 11, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hi Max,

Thanks so much for your positive review update. We really appreciate it, and we value your opinion. If there is anything else we can do for you, you can always reach out and we're happy to help!

Team Daimoon

Rated 5 out of 5 stars

the best promotion ever

the best promotion ever! thank you so much <3

November 16, 2022
Unprompted review
DaimoonMedia logo

Reply from DaimoonMedia

Hi George,

Thanks for the kind words, we really appreciate it.

Good luck with your musical journey, we our proud to be a part of it!

Team Daimoon

Rated 5 out of 5 stars

More than expected

I ran a 2000+ play target campaign on Soundcloud with them and they delivered like they promised. In less than two weeks, I already had 3290 streams, 46 reposts and 94 likes and still counting. I am going to run more campaign on this song with them to reach even more audience.

October 31, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look