Dairyland® insurance Reviews 

10,202
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, knowledgeable, and helpful staff, ensuring pleasant interactions. Many appreciate the affordable rates and excellent value, often receiving the best prices. The overall service is efficient and easy, making the insurance process quick and simple. However, some customers noted concerns about pricing, mentioning unexpected broker fees or rates that felt excessively high. A few also experienced inconsistent customer service, citing rude agents, unresponsiveness, or unresolved issues, and faced difficulties with documentation, like not receiving policy numbers or finding discrepancies.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, with many finding the rates affordable and reasonable, often... See more

Customer service

People report positive experiences with customer service, highlighting helpful, knowledgeable, and respectful... See more

Service

Customers consistently note positive experiences with service, praising the helpful staff who clearly... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process simple, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake... See more

Rated 5 out of 5 stars

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughl... See more

Rated 5 out of 5 stars

We forgot the gentleman's name who helped us but he was very kind and he was very helpful and patient helping us to get a really good rate especially us being senior yrs. Wish we could have known abo... See more

Rated 5 out of 5 stars

I have been with Dairyland insurance for some years and have never needed to claim so cannot comment on the claims process, however my experience in every other way has been excellent. One gets throug... See more


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Motorcycle Insurance Agency

About Dairyland® insurance

Written by the company

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Dairyland® insurance: Auto and motorcycle insurance from a trusted brand

Our reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience.

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Dairyland®: How can we help?

From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.

Visit Dairyland® Insurance

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.4

All reviews

(10,202)

867 reviews in the last 12 months

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Rated 1 out of 5 stars

Manuel was the worst agent I have ever…

Manuel was the worst agent I have ever spoken with in my entire life. He lied!!!! Any company that hires someone who cares less about the customer is a company I would never deal with.
He quoted an amount then raised the amount to pay. I asked for a better quote. The amount was still higher than the quoted amount. I asked to cancel. He said it could not be cancel. Three minutes later and it can't be cancelled. Unethical, unlawful, dishonest handling of a business. I told him I will be calling the better business bureau and he could care less. Bold thief!!! This is no way to run a business. Save your money and deal with reputable companies. Always check the figures before you agree to anything. This company I know have cheated other people. I realized they were cheating me by not adding up what came out his mouth with the amount of the amount he wanted me to pay. This company is unethical!!!!!!!! He came up with a higher amount than he quoted. Unethical!!!

May 4, 2026
Unprompted review
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Reply from Dairyland® insurance

Hi Zee,

We're sorry to hear about the experience you had with us. We'd like to have our customer service management team review the situation to better understand what may have occurred. We have asked Trustpilot to request additional information from you so we are able to locate your account to help with the review of this situation. We can also be reached anytime at 800-334-0090 or via email at help@dairylandinsurance.com if you'd like to reach out to us directly.

Thank you,
Dalton - Dairyland Customer Experience

Rated 1 out of 5 stars

Cost an y

Price is entirely too much an isn't ok with me whatsoever

April 27, 2026
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Aereil,

Sorry you're frustrated with your rates. Let's take a look at your account together. Give us a call anytime at 800-334-0090 or send us an email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

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