Daiwa Massage Chair® Reviews 197

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Sale representative informed me during the sales process that Daiwa had moving services as I was in the process of building a new house. Bought the chair. Now less than a year later, I call the compan... See more

Rated 5 out of 5 stars

Sales person at Christmas Show was very helpful, informative without being overly aggressive and forcing the product on us. The delivery men were above professional, knowledgeable about the chair, pa... See more

Rated 5 out of 5 stars

My husband is loving his new massage chair. He works hard both in the office and on remodeling out home, so it has been a godsend. He's smiling more and taking less Tylonol (and drinking less whiskey... See more

Rated 5 out of 5 stars

A+ service from our purchase to delivery. We bought our Daiwa Legacy 4 massage chair at the San Diego Fair. Makaso was fabulous and very professional. The delivery team (Javier and his partner) w... See more

Company details

  1. Massage Supply Store

Information provided by various external sources

Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.


Contact info

4.1

Great

TrustScore 4 out of 5

197 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Nice chair

Nice chair, fits perfectly in my room, like the built in controls. I over did it the first time and was sore but after I adjusted to it I love it. For the size and the price I think it fits the bill, the others are the size of a car and are way to expensive, this one does the job and the representative at Sam's club did a great job showing the product line.

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Full body massage chair.

Like how it even massages the siatica muscle. It’s a full body massage and that was what I was looking for. It’s a great massage chair. I have no regrets in purchasing it.

February 27, 2020
Unprompted review
Rated 4 out of 5 stars

We love our chair

We love our chair, the only complain we have is that didn't come with instruction and we haven't been able to learn all the functions.
Gustavo Harris.

February 27, 2020
Unprompted review
Daiwa Massage Chair® logo

Reply from Daiwa Massage Chair®

Hello Gustavo,
Thank you for your purchase and review, and we sincerely apologize for your inconvenience.
Please see the below link for Hubble massage chair. There is a download link for the manual. Also, you can always refer to the remote video to learn about all features.
https://daiwamassage.com/collection/luxury/hubble
https://www.youtube.com/watch?v=Kk_kSd_dbPA

If you have any other questions, please contact us.

Rated 5 out of 5 stars

I love my massage chair

I love my massage chair. I use it after work, which my legs just love me for it. Sometimes I'll just sit in it with the heat on. Sometimes I'll sit in it and run through the different programs while watching TV.
The guys that delivered it were great, they got it in my house and set up without any damage.
I would highly recommend their chairs to anyone interested in a massage chair, just wonderful!!

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great chair

Great chair. Just wondering how to get heat on the back. It currently only heats the seat area.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Search for the massage chair.

I have searched for a massage chair for a very long time. Then I met May Kam at an Oriental grocery store on Colonial Avenue. She went over the chair ‘s various features and answered all my questions. She was very patient with all my questions. I have tried the Panasonic while visiting relatives in Honolulu. Also tried the massage chairs at Costco in Brandon. I decided to purchase the Daiwa and have not regretted it. The delivery was on time- the two techs were great. Overall excellent experience. I still owe May a dinner!! Thank you!!!

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Love this massage chair

Love this massage chair. We have used it daily and shared it with our friends who come into our home. I think the quality is good. we have only had it since September and now it is January. All parts are still working. Customer service has been good about texting with any concerns that we have. The only thing I wish it did better is the shoulder massage, but it does a good job, not excellent. Everything else is wonderful and no problems. Really great for keeping us aligned and limber.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Really good massage

Really good massage. Takes a bit to get used to the feet massage for me but have quickly adapted. The zero gravity and back stretch are the best.

January 18, 2020
Unprompted review
Rated 5 out of 5 stars

Relaxes me and puts me to sleep…

Relaxes me and puts me to sleep quicker. less back ache in the morning. Big expense. Would like to have had a better manual as to what each mode of massage does rather than relying on the small pamphlet or general description "relax" or lower body.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

The purchase was amazing

The purchase was amazing.
Sale person was very informative and knew everything about the chair. Answered all my questions and more. Not like other massage chair companies that have sale persons who didn't know much about the chair and tried to sell. Fast delivery and professional setup and test. This chair is the best massage chair that I have ever own. Very satisfied and enjoying it every day.

January 15, 2020
Unprompted review

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