I was ordering a ring with dalahästar 14 of february 2025. I've got the ring in the end of july but it was to big so I send it back in the start of september after conversation with the company and th... See more
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extremely disappointing! As it was my boyfriend's birthday last week, I wanted to make him happy and ordered something for him from dalarnadesign.se over a month ago. It never arrived and I was only... See more
Company replied
I already posted a review on TrustPilot on February 23 and on May 08. My order placed on December 18, 2024 was finally received on March 11, 2025. Unfortunately, the content is not fully complian... See more
Company replied
I just received three beautiful trays and an amazing Dalahäst keychain from Dalaran Design! They arrived approximately 3 days after shipping! Perfect!
Company replied
Replied to 59% of negative reviews
Typically replies within 1 week
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Do not buy from this webshop
Do not buy from webshop! I placed an order late December 2023, and heard nothing. Emails went unanswered till early February 2024 when I had threatened to report as a scam and was told that half the order was ready to be shipped and the rest would be ready the following week. Then nothing again. After a while I repeatedly asked for a refund, and heard nothing. Then suddenly at the end of March a dispatch note, by which time we had left Sweden for 6 weeks and could not collect. I explained this and asked to either resend or refund. No response. They just ignore emails. At this point they have pocketed the money and not delivered, which I will be reporting to the police.
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