Damphq Reviews 13

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish, detailed report, reasonable price for works carried out, respectful and knowledgeable staff that cleaned up after themselves.

We are happy customers.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with, extremely helpful the whole way through, explained everything, sent plenty of photos of the work at all stages from beginning through to completion. Great standard of work and on time. Very pleased.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customers 😀

From booking an assessment and quote to completion of the work we felt very happy with the service. The assessor and the lads who undertook the job were professional and communicated with us every step of the way. We knew the job had to be done to protect our property and we felt the cost was well worth the peace of mind.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and fair…

I had a couple of quotes from various companies but Steve instantly made me feel at ease with his knowledge and explanation of the works needed. There was no extreme upselling just no nonsense facts. The work was carried out to a high standard and the team kept the mess to a minimum and tidied up after themselves. I have already recommended the team but will continue to do so.

March 2, 2026
Unprompted review
Damphq logo

Reply from Damphq

Thank you so much for your lovely review. We are really pleased to hear that Steve helped put you at ease and explained everything clearly without any pressure. It is great to know you were happy with the standard of the work and how the team left everything tidy afterwards. We really appreciate your recommendation and your continued support

Rated 5 out of 5 stars

I was very impressed with the work done…

I was very impressed with the work done by Damp HQ. They were very professional and answered any questions I asked. They did a brilliant job and I would definitely recommend them if you have any damp issues.
SM Oakdale, Poole

January 6, 2026
Unprompted review
Damphq logo

Reply from Damphq

Thank you for your kind review. We're glad you were impressed with Damp HQ's work and found the team professional and helpful throughout. It is great to hear all your questions were answered and that you were happy with the finished result. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Miles from Damp HQ came round to check…

Miles from Damp HQ came round to check a potential damp issue in our house and we had a really good experience

He went around with his damp meter and checked the walls, explaining what he was seeing. I appreciated how honest his advice was - in our case he didn’t recommend any work at all and instead suggested a few simple lifestyle and ventilation changes that apparently should help.

No sales pressure - felt like he genuinely had our interests in mind rather than trying to sell to us.

Also just a very pleasant chap to have around the house - friendly, straightforward and happy to answer questions

March 11, 2026
Unprompted review
Damphq logo

Reply from Damphq

Thank you so much for taking the time to leave such a thoughtful review. I’m really pleased you felt the advice was clear, honest and helpful. Sometimes the right answer is simply a few practical changes rather than work that isn’t needed, so it’s great to hear that came across. It was a pleasure meeting you, and thanks again for your kind words

Rated 5 out of 5 stars

Excellent communication with DampHQ

Excellent communication with DampHQ, from Jack in the office to Miles, who came out survey our property.
Very professional. Prompt response.
Miles went above & beyond with advice and recommendations. Absolute pleasure to deal with.

March 6, 2026
Unprompted review
Damphq logo

Reply from Damphq

Thank you. We really appreciate your lovely feedback. I’m glad the whole process, from Jack in the office through to the survey, felt professional and straightforward. It was a pleasure to help, and we’re very grateful for your kind comments.

Rated 5 out of 5 stars

BIG Thank you to Zac, Connor, Steve & Jack

BIG Thank you to Zac and Connor who completed a fantastic job for me, much appreciated.

The plasterers were exceptional — true craftsmen who transformed every wall into a flawless masterpiece. Their attention to detail, skill, and professionalism were outstanding from start to finish. Clean, efficient, and courteous, they delivered a perfect finish that exceeded all expectations. Highly recommended for anyone seeking top-quality workmanship and reliability.

Thanks also to Steve for his prompt assessment and quote. Plus Jack, great communication, quick, highly efficient, ensuring the work completed in an effective way.

Another job I need doing will be coming their way.

November 23, 2025
Unprompted review
Damphq logo

Reply from Damphq

Thank you very much, Paul. We really appreciate you taking the time to mention everyone involved. Zac and Connor will be so pleased to hear how happy you were with the work, and your comments about the plastering team mean a lot. I’ll also pass your kind words on to Steve and Jack. Thanks again for putting your trust in us, and we’d be delighted to help with the next job when the time comes

Rated 5 out of 5 stars

Good Survey and Work Well Executed

Initial survey by Damp HQ was undertaken very professionally and well explained. Subsequent work to add several vents in the house and on outside storage rooms was undertaken with care and attention. Very happy with the work completed.

February 20, 2026
Unprompted review
Damphq logo

Reply from Damphq

Thank you, Peter. We’re really pleased to hear you were happy with both the survey and the work carried out. It’s always important to us that everything is clearly explained and completed with care, so your feedback is much appreciated. Thanks again for choosing Damp HQ

Rated 5 out of 5 stars

Good work done and reliable.

February 9, 2026
Unprompted review
Damphq logo

Reply from Damphq

Thank you, Loren. We really appreciate the review and are glad you were happy with the work and service. Your support means a lot to the team.

Rated 5 out of 5 stars

Damp HQ will be my No.1 recommendation.

Damp HQ recently completed rising damp treatment in my property, including putting right areas of previous failed work carried out by a local trader.

The team were professional, thorough, and clearly knowledgeable. From the offset, they took the time to explain what had gone wrong before, what needed to be done to fix it, and how they would prevent the issue from returning.

The workmanship was excellent, and they respected my property throughout.

The quote for the extent of the work was very reasonable as well.

I wouldn’t hesitate to recommend Damp HQ. They’ve restored my confidence after a bad experience elsewhere, and I’m really pleased with the results.

December 23, 2025
Unprompted review
Damphq logo

Reply from Damphq

Thank you so much, Grace. Your review genuinely means a lot to us, especially knowing you’d had a disappointing experience before coming to us. I’m really pleased the team helped restore your confidence and that you felt the work, advice and overall service were to the standard you deserved. Thank you again for your recommendation, it’s hugely appreciated

Rated 5 out of 5 stars

From making the appointment to the…

From making the appointment to the finish job it was an excellent job from all the team at Damp HQ
Very pleased

December 5, 2025
Unprompted review
Damphq logo

Reply from Damphq

Thank you, Paquita. We’re so pleased to hear you were happy from start to finish. I’ll make sure your kind words are passed on to the team. Thanks again for choosing Damp HQ

Rated 5 out of 5 stars

Damp, condensation and mould in the home.

Damphq were very professional and we felt were completely open and honest with what they considered was our problem. They dealt with it quickly and advised us with what else they thought we should do. We would certainly recommend them to anyone who has a problem similar to ours ie damp, condensation and mould in the home.

December 6, 2025
Unprompted review
Damphq logo

Reply from Damphq

Thank you, Gary. We really appreciate your kind feedback. Being open and honest about what’s causing the issue is a big part of how we work, so it’s great to hear that came across. I’m pleased we were able to help and provide some useful advice, and thank you for recommending us

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look