While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My office is based a fair distance from our local exchange and I have always had terrible broadband coverage. Damtel proposed the installation of a leased line which I had never heard of. Now I have excellent broadband and do not share the service with anybody else. I costs a little bit more than standard fibre but it is well worth the aggravation that I have saved!!
I have been with these guys since 2009 and have had no complaints. Bills always seem to stack up and faults have been dealt with quickly (although admittedly they send BT but I think that this is normal procedure).
They needed a bit of nagging to get me on Direct Debit but when I eventually did this, they gave me a 5% discount which I was happy with.
Would definitely recommend.
Cost probably on a par with XLN but service much much better.
As stated above. Fault existed for several years. I had repeated engineer visits from Openreach but they drew a blank every time. Dam's engineer came out, problem fixed in 24 hours.
Never usually take cold calls but their South London rep is excellent. A real rarity, he actually delivered on what he offered. Bills dropped 40% vs BT and invoices accurate each month etc etc.
No complaints at all.
Overcharged on first bill, unable to send copy of contracts, unable to contact customer services, lied to by rep' about service they offered.
These people at Damtel are the worse people I have ever had the misfortune of dealing with!! They tell constant lie after lie.
Back in January I lost my phone line and was told by damtel I had a fault on my line, they left me with out services for over 10 days, whilst lying and promising me they would repair it, when they had no intention at all as they couldn't repair a fault that wasn't there! My line had been stopped. They are Rude, arrogant and just plain awful. the customer service they offer is appalling...STAY WELL AWAY FROM DAMTEL!!
Do not trust this company with your business EVER!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
