Dancebit Reviews 3,779

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Many customers praise the app for its fun routines, ease of use, and effectiveness in helping them achieve fitness goals. People appreciate the variety of dance styles and levels offered, finding the videos easy to follow and motivating. The staff is frequently highlighted for being kind, friendly, and helpful, especially when addressing customer issues. However, some people were dissatisfied with the subscription and payment process, reporting billing issues or difficulties canceling their subscriptions. A few other people also felt that the app could be clunky or had issues with accessing previous classes or selecting difficulty levels.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the app's ease of use and... See more

Subscription

People report ambiguous experiences with subscription. Many customers express frustration with unexpected... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise the app, highlighting its ease of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Payment

Users describe negative interactions with payment. Many customers report unexpected charges, with some being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I Don’t understand why I cannot access previous classes if I miss one. I only miss class when something really important comes in the way which’s I can’t refuse. I understand that the efficacy of th... See more

Company replied

Rated 4 out of 5 stars

Love having a chance to try various types of dance routines. Certain instructors (Victoria & Jemma) are VERY good, helping us understand what is coming next and putting the moves together in easy to... See more

Company replied

Rated 4 out of 5 stars

I love the variety of routines and of course the variety of instructors. I definitely have my favorites. I normally do AirPlay so that I have the big screen… However, I just found out today using just... See more

Company replied

Rated 4 out of 5 stars

Dancebit is not for me. I have Parkinson’s and I cannot follow the steps, even the simple ones. My legs feel heavy like a lead is attached to them. I explored the dancebit app, I think it’s a great... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Dance School
  3. Weight Loss Service
  4. Wellness Program

About Dancebit

Written by the company

Dancebit: Fun Weight Loss

Dancebit is the ultimate dancing and weight loss app. Learn to dance, get fit, and shed pounds with our fun and engaging dance workouts. Start your journey towards a healthier and more confident you today!

• Personal 28-day weight loss plan tailored to your age, body type and BMI

• 100+ diverse dance workouts and special programs

• Possibility to practice anywhere and with no equipment

• Most popular dance styles — try a new one every day

• Short yet effective workouts. Just 10 minutes a day to burn fat quickly

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Love Victoria & Jemma

Love having a chance to try various types of dance routines. Certain instructors (Victoria & Jemma) are VERY good, helping us understand what is coming next and putting the moves together in easy to follow bits. Others talk way too fast and expect us to catch on to complex patterns without much explanation.
Wish there were a better way to select the complexity/ level of experience.

February 18, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hello!
Thank you for your thoughtful feedback. We’re glad you’re enjoying the variety of dance routines and that instructors like Victoria and Jemma make the moves easier to follow. We also appreciate your note about pacing and level selection. We’ll share this with our team as we continue improving the experience.
Keep dancing!

Rated 5 out of 5 stars

Excellent customer service

I didn’t realise that I had signed up to an annual subscription. I emailed and received a reply and refund within a matter of hours. Excellent customer service. Thank you

March 4, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Sara!
Thank you for your feedback. We’re glad our support team could resolve this quickly and provide the help you needed. Your kind words mean a lot.
Thank you for choosing Dancebit!

Rated 5 out of 5 stars

I like that we start out slow and only…

I like that we start out slow and only a few minutes every day, it’s perfect for me to get back into shape!

March 4, 2026
Dancebit logo

Reply from Dancebit

Hi Doris!
Thank you so much for your review! We’re overjoyed to hear that you’re loving Dancebit and that it’s meeting your expectations. Your support motivates us to keep improving and delivering great experiences. If you have any suggestions or further feedback, we’d love to hear from you at support@dance-bit.com!

Rated 5 out of 5 stars

My 1st

Easy but meets my goal

March 3, 2026
Dancebit logo

Reply from Dancebit

Hello!
Thanks for the great feedback! We’re excited you’re enjoying Dancebit.
Have a nice day!

Rated 1 out of 5 stars

Cancelled after initial period

Cancelled after initial period. Cancellation not done. For past six months taking $73.99 out of my account. I never received notice of the first $73.99 payment. Now despite canceling again, they refuse to refund the second $73.99 payment. Total theft!

February 27, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hello Virginia!
We are sorry for any confusion. Kindly note that we never charge users without their consent, and if a subscription is canceled, no further charges should occur. While our support team has certain policies in place, we encourage you to reach out again at support@dance-bit.com with "Dancebit.Review" in the subject line, and we will investigate this matter thoroughly and provide the necessary resolution.
We're here to help!

Rated 5 out of 5 stars

Dancebit Guys are supportive

Dancebit Guys are supportive, truly understood my issue, and they really helped. Thanks! :-)

March 3, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Betty!
Thank you for your kind words. We’re so happy to hear our team understood your issue and could truly help. Your appreciation means a lot to us.
Keep enjoying your journey with Dancebit!

Rated 5 out of 5 stars

Keep movin’ make it fun!

Gentle start for a body out of shape with multiple opportunities to challenge yourself.

March 1, 2026
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Reply from Dancebit

Hi Andrea,
We’re so glad to hear that the gentle start has been a good fit for your body, and it’s great that there are opportunities to challenge yourself as you progress. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Take care!

Rated 5 out of 5 stars
Dancebit logo

Reply from Dancebit

Hello!
It’s great to hear you’re feeling good about starting again. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep it up!

Rated 5 out of 5 stars

Very fun full-body workouts

I love the variety, not just of dances, but instructors as well! It really makes moving fun - which isn’t something I ever expected to say!

March 1, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Caren,
We’re so glad that the variety of dances and instructors is making your experience enjoyable and fun. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Have a great day!

Rated 5 out of 5 stars

Great Customer service

I thought I would try dancebit to get a bit fit and lose some weight. There were plenty of different dance styles to mix and match. They are for all different ages and levels of fitness. Really easy to use and follow. I had a go as I used to love dancing. Unfortunately do to my varied disabilities I found I was unable to participate. I hadn't payed attention to the fact the next months payment would automatically be taken out. I contacted them and they were extremely helpful and sorted it out for me.

February 28, 2026
Unprompted review
Dancebit logo

Reply from Dancebit

Hi Mandy,
We’re really glad to hear that you found the dance styles easy to use and follow, and that our team was able to assist you with your concerns. We understand that with varied disabilities, finding the right fit can be challenging, but we’re happy that we could help resolve the situation for you. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Take care!

Rated 4 out of 5 stars

The program has quite a few different…

The program has quite a few different dance styles and I appreciate the different levels of teaching. Most instructors are very motivating and make it easy to follow along.

March 1, 2026
Dancebit logo

Reply from Dancebit

Hi Felix,
We’re really glad to hear you’re enjoying the variety of dance styles and the different levels of teaching. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Enjoy your workouts!

Rated 5 out of 5 stars

Enjoy workout

Enjoy the workout like that I can start at my own pace

February 28, 2026
Dancebit logo

Reply from Dancebit

Hi Pat!
Thanks for the great feedback! We’re excited you’re enjoying Dancebit. If you ever have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Enjoy your workouts and have a lovely day!

Rated 5 out of 5 stars

this dnce work out is amazing

this dnce work out is amazing. i gotta learn how to dance and it makes my body flows so smooth in just two days.

February 28, 2026
Dancebit logo

Reply from Dancebit

Hello Aaliyah!
Thank you so much for your amazing review! We’re thrilled to hear that you’re enjoying the Dancebit workouts and already feeling your body move more smoothly after just two days. That’s fantastic progress!
If you ever have any questions or need support along the way, we’re here for you at support@dance-bit.com.
Have a great day!

Rated 5 out of 5 stars

Love it good for beginner

February 27, 2026
Dancebit logo

Reply from Dancebit

Hello!
Thank you for your review! We’re overjoyed to hear that you’re loving Dancebit and that it’s meeting your expectations. Your support motivates us to keep improving and delivering great experiences.
Keep going!

Rated 3 out of 5 stars

Too fast for me

February 27, 2026
Dancebit logo

Reply from Dancebit

Hi Marilyn!
Thank you for your feedback. We understand the pace can feel fast at first. Please feel free to pause the video or repeat the session and move at a speed that’s comfortable for you. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
We're here to help!

Rated 5 out of 5 stars

I CAN DO THIS ON MY CURRENT LEVEL OF FITNESSW!!!

Even if the instructors are faster than me, I have learned how to slow it down to my level & someday…I will be able to keep up with them!

February 26, 2026
Dancebit logo

Reply from Dancebit

Hi Adaire!
Thank you for sharing your experience. We love your positive attitude, progressing at your own pace is what truly matters, and it’s great to hear you’ve found a rhythm that works for you.
You’re doing amazing!

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