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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, praising the team's responsiveness, helpfulness, and willingness to resolve issues. Many people are very happy with the quality of the products, describing them as amazing, high-quality, and well-made, often exceeding expectations. Reviewers also appreciate finding unique items that are difficult to locate elsewhere. However, some people were dissatisfied with the product quality, mentioning receiving items that felt cheap, were not as described, or did not meet expectations regarding quality and authenticity. There were also concerns about delivery times, with some customers experiencing significant delays and issues with tracking information. A few customers noted that sizing could be inconsistent, recommending ordering a size up.

What people talk about most

Product

Consumers find product quality and authenticity to be ambiguous. While many reviewers praise the exceptional... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many customers praise the exceptional quality, noting... See more

Order

People report ambiguous experiences with order. While some customers praise the easy buying process, clear... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced timely... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While initially thinking I had made a mistake ordering from Danezon due to a long- time waiting for my sweatshirt and having to make three e-mail tries before receiving a response, Danezon came throug... See more

Company replied

Rated 5 out of 5 stars

Unique NFL Fan gear shipped right to your door step! We were not sure what to expect being first time customers. We were blown away by the quality of the products, the colors and the updated style. To... See more

Rated 5 out of 5 stars

The quality of this sweatshirt is amazing. There were some problems since this was a new special order, but the company contacted me multiple times and gave me the option to cancel for a full refund... See more

Company replied

Rated 5 out of 5 stars

I went on line to order the 49ers field t-shirt worn by the staff of the Coaches. After communication with Danezon pertaining to the design of the item I question if the logo was embroidered or sil... See more

Company replied


Company details

  1. Western Apparel Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Online Marketplace
  5. Women's Clothing Store

Written by the company

We are fashion company selling our signature apparel along with movie/tv-series inspired apparel.


Contact info

3.9

Great

TrustScore 4 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always updated me on item delivery

Always kept me updated on delivery ,always replied to any queries I had , highly recommended 💯 % customer service!! Fantastic thank you again. 🦋💜🤗

January 23, 2026
Unprompted review
Danezon logo

Reply from Danezon

Hi there,

Thank you so much for your amazing review 💜

We’re truly happy to hear that you felt well-informed throughout the delivery process and that our team was able to assist you with all your queries.

Your kind words and recommendation mean a great deal to us. Providing clear communication and genuine customer care is always our priority, so feedback like this really motivates our team.

Thank you again for choosing Danezon. We truly appreciate your trust and support 🤗

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Team Danzeon Excellent Customer Service

Team Danzeon’s customer service was excellent. Far exceeded my expectations! They worked with me on a sizing question and nailed it! Definitely buy items from here. Worth it!

January 15, 2026
Unprompted review
Danezon logo

Reply from Danezon

Hi Michele,

Thank you so much for your wonderful feedback 💙

We’re truly delighted to hear that our team was able to help you with sizing and exceed your expectations. Getting the right fit matters, and we’re glad we could make that experience smooth for you.

Your recommendation and kind words mean a lot to us. We really appreciate your trust and support, and we look forward to serving you again.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

The sweaters we got were great and fit…

The sweaters we got were great and fit perfectly

January 15, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Dustin,

Thank you for your great feedback 💙

We’re happy to hear that the sweaters fit perfectly and that you’re pleased with them.

We truly appreciate you choosing Danezon and hope to serve you again soon.

Warm regards,
Team Danezon

Rated 4 out of 5 stars

Danezon came through!

While initially thinking I had made a mistake ordering from Danezon due to a long- time waiting for my sweatshirt and having to make three e-mail tries before receiving a response, Danezon came through with flying colors! They explained why the long wait for my order (to enable them to keep prices lower);and, when my order did not fit they went above and beyond to work out a very fair resolution!! I would order from them again as I believe them to be a company who will treat their customers fairly, which is often not the case when ordering on-line! Thank you, Danezon.

January 20, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear S. Schran,

Thank you so much for taking the time to share such detailed and honest feedback 💙

We truly appreciate your patience and are glad we had the opportunity to explain the process and work through the sizing issue together.

It means a great deal to us to hear that you felt treated fairly and supported, especially knowing how important trust is when shopping online. Your kind words motivate our team to continue going above and beyond for our customers.

Thank you again for giving us the chance to make things right. We’d be happy to serve you again anytime.

Warm regards,
Team Danezon

Rated 1 out of 5 stars

Unable top return jacket that was too small

Ordered a jacket for my wife before Christmas. Received jacket a couple of weeks for Christmas, but did not giver it to her until Christmas morning. The jacket is too small. Tried to return it, but was informed that had to be returned withing 48 hours of receipt. Offered a 20 dollar credit on new purchase. Cannot order as a present unless you are giving it withing 48 hrs after receiving, but you do not know when you are receiving it after ordering it.

December 29, 2025
Unprompted review
Danezon logo

Reply from Danezon

Hi Chuck,

We sincerely apologize that the sizing didn’t work out and that the return window caused inconvenience. We know gift purchases—particularly during the holidays—can be tricky due to delivery timelines, and we appreciate you explaining this so clearly.

We’d really like the chance to review your case again and explore a more suitable resolution for you. Kindly reach out to us directly at sales@danezon.com with your order details, and our team will do their best to assist you with a fair and reasonable solution.

We’re sorry to hear that this experience affected your satisfaction, and we truly appreciate your feedback as it helps us improve our policies and customer experience moving forward.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

got the oder when stated and looked…

got the oder when stated and looked great

January 19, 2026
Unprompted review
Danezon logo

Reply from Danezon

Hi Diane,

Thank you for your kind feedback 💙

We’re glad to hear that your order arrived as stated and that it looked great. Your support truly means a lot to us.

We appreciate you choosing Danezon and hope to serve you again soon.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Caring Company

This company cares about the customer! Highly recommend!!!

January 12, 2026
Unprompted review
Danezon logo

Reply from Danezon

Hi Patrick,

Thank you so much for updating your review and for your incredibly kind words 💙
We’re truly grateful for your trust and are happy to know you felt cared for throughout your experience with us.

Your recommendation means a lot to our entire team, and feedback like this motivates us to continue putting our customers first every step of the way.

Thank you again for choosing Danezon. We truly appreciate your support.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout, from order entry to delivery. They shipped sooner than originally promised. Great experience.

January 17, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Jack,

Thank you very much for your wonderful feedback 💙

We’re delighted to hear that you had a great experience and that our communication from order placement to delivery met your expectations. We’re also glad we could ship your order sooner than originally promised.

Your kind words truly motivate our team, and we appreciate you taking the time to share your experience.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Great shipping

Great shipping, good product quality.

January 18, 2026
Unprompted review
Danezon logo

Reply from Danezon

Hi Adam,

Thank you for your kind review 💙

We’re glad to hear that you were happy with the shipping speed and product quality. Your feedback truly means a lot to us.

We appreciate your support and hope to serve you again soon.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Worth the wait!

I ordered a jacket in November to be an Xmas gift. Shipping presented a challenge for everyone during the holidays. The Danezon team were So accommodating, sending emails, offering a refund or credit for the delay. They were transparent and generous, elevating them as A-1 in customer service. The jacket received is gorgeous and our son said it was worth the wait!

January 6, 2026
Unprompted review
Danezon logo

Reply from Danezon

Hi AGB,

Thank you so much for taking the time to share such thoughtful feedback 💙

We truly appreciate your patience and understanding during the holiday shipping challenges. We’re glad our team’s transparency and communication helped ease the experience, and it means a lot to know you felt supported throughout.

Your kind words about our customer service motivate us to keep doing better every day.

Warm regards,
Team Danezon

Rated 5 out of 5 stars

Excellent Customer Service

After a mishap with my order the customer service team, alerted me to the problem and gave me multiple options on all the potential remedies. Their communication was excellent through that whole process. I value slick customer service like that above all when dealing with online sellers, and theirs was excellent.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

The quality of this sweatshirt is…

The quality of this sweatshirt is amazing.
There were some problems since this was a new special order, but the company contacted me multiple times and gave me the option to cancel for a full refund or wait for the product and receive a discount. I'm so glad we opted to wait. My daughter loves her sweatshirt!

January 5, 2026
Unprompted review
Danezon logo

Reply from Danezon

Thank you so much, Amanda!

We truly appreciate your patience and kind words. We’re so happy to hear your daughter loves her sweatshirt; that means everything to us. Thank you for giving us the chance to make things right and for trusting Danezon. 💙

Rated 5 out of 5 stars

Very Happy With Purchase

We had zero issues with our order. It arrived when it was supposed to and the quality of your product is amazing!

January 9, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Michelle,

We’re thrilled to hear everything arrived on time and that you’re happy with the quality. We truly appreciate your support and your kind feedback!

Rated 5 out of 5 stars

Sincerely Yours Sweatshirt

I purchased a beautiful sweater shirt for my daughter that was the quality expected. There was an issue with the original shipping which was corrected promptly. I appreciate the consistent communication and updates throughout the process.

January 5, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Lindsay,

Thank you so much for your kind review! We’re happy to hear your daughter loved the sweatshirt and that everything was resolved smoothly. We truly appreciate your patience and your support!

Rated 5 out of 5 stars

hoodie

I bought hoodie for my daughter as her Christmas present, she was so happy after receiving it.
Hoodie is same like what was in description, quality is really good.
My daughter absolutely loved it

January 8, 2026
Unprompted review
Danezon logo

Reply from Danezon

Dear Preet,

We’re delighted to hear that your daughter loved her Christmas hoodie and that the quality met your expectations. Thank you for trusting us with such a special gift. It truly means a lot! ✨

Rated 5 out of 5 stars

Well ,it was a hard to find this item

Well ,it was a hard to find this item , and found it on your site , so grateful for that! Plus you had my size. Bonus Took awhile to receive it but no worries,didn't need it for Christmas, another bonus ! Will look to your company for those reasons. Thank you !

January 10, 2026
Unprompted review

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