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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, praising the team's responsiveness, helpfulness, and willingness to resolve issues. Many people are very happy with the quality of the products, describing them as amazing, high-quality, and well-made, often exceeding expectations. Reviewers also appreciate finding unique items that are difficult to locate elsewhere. However, some people were dissatisfied with the product quality, mentioning receiving items that felt cheap, were not as described, or did not meet expectations regarding quality and authenticity. There were also concerns about delivery times, with some customers experiencing significant delays and issues with tracking information. A few customers noted that sizing could be inconsistent, recommending ordering a size up.

What people talk about most

Product

Consumers find product quality and authenticity to be ambiguous. While many reviewers praise the exceptional... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many customers praise the exceptional quality, noting... See more

Order

People report ambiguous experiences with order. While some customers praise the easy buying process, clear... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced timely... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While initially thinking I had made a mistake ordering from Danezon due to a long- time waiting for my sweatshirt and having to make three e-mail tries before receiving a response, Danezon came throug... See more

Company replied

Rated 5 out of 5 stars

Unique NFL Fan gear shipped right to your door step! We were not sure what to expect being first time customers. We were blown away by the quality of the products, the colors and the updated style. To... See more

Rated 5 out of 5 stars

The quality of this sweatshirt is amazing. There were some problems since this was a new special order, but the company contacted me multiple times and gave me the option to cancel for a full refund... See more

Company replied

Rated 5 out of 5 stars

I went on line to order the 49ers field t-shirt worn by the staff of the Coaches. After communication with Danezon pertaining to the design of the item I question if the logo was embroidered or sil... See more

Company replied


Company details

  1. Western Apparel Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Online Marketplace
  5. Women's Clothing Store

Written by the company

We are fashion company selling our signature apparel along with movie/tv-series inspired apparel.


Contact info

3.9

Great

TrustScore 4 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do Not order from them

Do Not order from them. The picture looks nothing like what I ordered and they do not do returns. My daughter will not wear this. It came out awful. I paid $100.00 for a sweatshirt and now I don't know what to do with it.

October 29, 2023
Unprompted review
Rated 4 out of 5 stars

Ver happy

I finally got my korn jacket. I love it. The only thing is the sizes run small, and I ordered a large. Other than that the jacket is good quality.

October 21, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give this a ZERO....

If I could give this a ZERO I'd be delighted too. This company is fraudulent, abort supporting them!!! You will NOT receive your package within 11-15 days, it's more like 30+ days. The quality is absolutely terrible. We ordered this jacket and it came with HOLES in it. When we reported this to the Danezon team, they completely neglected this and did absolutely nothing to resolve it other than continually ask for "more time''. We even sent VIDEO proof of it along with photos. I have already reported them to the BBB and consumer protection as way to many people are getting screwed over by them and enough is enough!!!! They can't even have the decency to say, we are so sorry, we will refund you!! NOTHING. ABORT!!!

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

I bought a Travis Bickle Miltary Jacket…

I bought a Travis Bickle Miltary Jacket for a fancy dress party for Danezon.

The product is of a very high quality and my shipping was free to UK. Absolute 1st Class Service from Danezon. Extremely happy customer. Would use again and recommend to friends and family.

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

If I could I would give this no stars!!

If I could I would give this no stars!!
Do not buy from these people they are fraudsters.
They will also do anything they can to not refund your money even though the item came damaged and proved with photos. SCUMBAGS to say the least!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

A good experience in that I received…

A good experience in that I received exactly what I ordered. Absolutely top notch service. Danezon is a trusted brand that sell quality products. Comfortable fit and provides an excellent look. I highly recommend!

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased Shearling Black Leather…

I purchased Shearling Black Leather Jacket, Best of all time outerwear I have ever purchased. The Service from team is excellent and the staff is really friendly. Definitely will recommend DANEZON to anyone in the market looking for a Luxurious Look high-quality leather jacket!

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

So impressed with DANEZON

So impressed with DANEZON. It was my first purchase so I ordered Motorcycle Leather Jacket. The jacket feels sturdy and durable, The leather quality appears really good. They were responsive to my inquiries and ensured a hassle-free shopping experience. I haven't seen such a customer service. Thanks Team DANEZON for the exceptional service!

May 31, 2023
Unprompted review
Rated 3 out of 5 stars

Not happy with the product itself

Not happy with the product itself. Had major issues with the printing and sewing. Went to send back and it was going to be very expensive being product from Pakistan. So they offered me a partial refund to get it fixed by a tailor. If it wasn't for the fast and understanding customer service I would have reviewed a 1 star , but because of how great they were with their costumer service I rated a 3.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product and Great Customer Service

Excellent product, fast delivery. Fantastic value for money. Very nice detailing with the zippers on the sleeves and the pocket, the inner lining is nice, the slim fit is perfect for me! Love everything about this jacket.

May 9, 2023
Unprompted review
Danezon logo

Reply from Danezon

Dear Valued Customer,

Thank you so much for your positive feedback! We are thrilled to hear that you are happy with your purchase from our store. Your satisfaction is our top priority, and we are grateful for your support.

Have a great day!

Team DANEZON.

Rated 5 out of 5 stars

This is amazing leather jacket

This is amazing leather jacket. Very good quality and fit properly. Delivered on time and exactly same as pictures. I recommend

May 7, 2023
Unprompted review
Danezon logo

Reply from Danezon

Dear Customer!

We are really glad to know that you liked your experience with us. DANEZON always thrives to provide its customers with a great experience. We would love to see you shop from us again.

Have a great day.

TEAM DANEZON

Rated 5 out of 5 stars

The best

First of all, you have a beautiful, wonderful and positive style. You also have a jacket, one of the most wonderful things that I got. Thank you, from the bottom of my heart, to you for this wonderful quality. Greetings to you and your service

March 30, 2023
Unprompted review
Rated 1 out of 5 stars

Very poorly made leather jacket

Very poorly made leather jacket. Size M much too small. Shipping of the jacket was from Pakistan. Customer service initially very friendly, the discount offered was never paid out.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect "custom" coat!

I was a bit hesitant to purchase from Danezon at first since I had never heard of them, and the prices were almost too good to be true for what they were advertising, but decided to go for it. They asked me for some specific measurements, which surprised me - I didn't realize there was going to be any customization at all. Then they sent me some QC pics, which surprised me even more, because clearly, it wasn't "some" customization, but a coat made just for me! There were a couple of things that I didn't like about the coat, like the cut of the collar, and they made the changes, so it really was a custom job. Totally not what I was expecting - especially for the fantastic price! When I got the coat, it was absolutely perfect, well made, and absolutely beautiful. I'll be ordering at least one more and probably 2 or 3!

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Real people

I bought a B3 model jacket and since first minute Danezon staff wrote me telling the estimated time of arrival, the tracking number and asking me about my shipping. There is real people behind the web and it is so acknowledge!

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

VERY disappointed 😔

VERY disappointed 😔. Merchandise was not what they advertised. Have emailed them several times with no answer. Can’t send back for refund. PLEASE!!! Don’t order from them! They are SCAMMERS!!!
I ordered the coat for my daughter for her birthday. She still doesn’t have a present & I’m out the $$ to buy anything else!
Sonya Anthony

December 2, 2022
Unprompted review
Danezon logo

Reply from Danezon

Dear customer!

We are so sorry to hear about your daughter's birthday present being ruined. Just as mentioned in our response to the previous review, we did not receive any mail on your behalf. Please make sure that you have mailed to the right email address of Danezon, i.e. sales@danezon.com. We are really looking forward to sorting out this matter for you.

Regards,
TEAM DANEZON

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