Daniel Simmons Reviews 386

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing items as well-made, durable, and crafted with excellent materials. Many consumers appreciate the design and fit of the clothing, finding them to be both stylish and comfortable. The delivery service is frequently highlighted as fast and efficient, with many people receiving their orders sooner than expected. However, some people mentioned that the pricing is a bit steep, with some feeling that certain items are overpriced. A few other people also felt that customer service was not always helpful, particularly regarding issues like lost packages, product defects, or difficulties with returns. There were also occasional reports of issues with product quality, such as pilling, loose threads, or items arriving stained or damaged.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers praise the excellent... See more

Quality

Customers had positive experiences with quality, often praising the excellent craftsmanship, material, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Price

Consumers find price to be ambiguous. Many reviewers consider the products expensive, citing high price... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the customer service for... See more

Based on these reviews

Rated 4 out of 5 stars

I loved the item I purchased. Delivery was fast, but not free, which is fine. The quality of the sweater is superb, but I would recommend the owner not to conceal ‘Made in China’ label on its online d... See more

Company replied

Rated 5 out of 5 stars

Hefty price tag, but definitely worth the money. I’ve owned a few pieces since the brand first launched, and the experience has been amazing throughout. Shipping is quick, though a bit expensive.... See more

Company replied

Rated 5 out of 5 stars

After watching Daniel’s process of designing and manufacturing the Scandicci slouch bag on his channel, I knew I had to have one. The design is minimally elegant with impeccable attention to small det... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the orange fleece and its fits so well and you know that it’s been carefully crafted and thought of. I would have loved a pocket inside but that doesn’t take away how excellent the des... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer
  3. Men's Clothing Store

Written by the company

Fashion and lifestyle brand from Daniel Simmons.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Definitely worth the price

Definitely worth the price, love the cut and quality of every piece I buy!!

April 2, 2026
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Reply from Daniel Simmons

Thank you for the 5 star review! - Team DS

Rated 5 out of 5 stars

Great Brand, Top Quality, but It Needs DDP Shipping

I love the brand’s quality. It is expensive, but the quality speaks for itself. However, my experience would have been better if shipping to the rest of the world had been DDP, as I had to pay tariffs in cash and was only informed when FedEx arrived at my door.

April 1, 2026
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Reply from Daniel Simmons

Thanks for the positive feedback, glad to hear you’re enjoying the quality. We completely understand your point regarding shipping. Duties and taxes can be frustrating, however these are set by your local customs authority and are unfortunately outside of our control, we apologise! - Team DS

Rated 2 out of 5 stars

Shipping cost refund

Shipping cost refund. I totally get it that as a customer you pay for the shipping cost of a return. But charging up to 30 euro's is not the real price and for me a reason not to buy again

April 13, 2026
Unprompted review
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Reply from Daniel Simmons

Hello Bas,

Thanks for your feedback.

Unfortunately, return shipping costs are outside of our control and depend on the courier used as well as your location.

We understand this can be frustrating, and we’re sorry for the experience - Team DS

Rated 5 out of 5 stars

Second order from the store

Second order from the store, quality is top notch. Premium all over. Great customer service as well. Will order more soon

March 29, 2026
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Reply from Daniel Simmons

Thank you for the 5 star review! - Team DS

Rated 5 out of 5 stars

Absolutely love the orange fleece and…

Absolutely love the orange fleece and its fits so well and you know that it’s been carefully crafted and thought of. I would have loved a pocket inside but that doesn’t take away how excellent the design and material used in this piece and I’m a big fan, Daniel!

March 17, 2026
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Reply from Daniel Simmons

Thanks for your review, we’re really glad you love the fleece and the fit!

We appreciate the feedback on the inside pocket too, and will be sure to share this with our team - Team DS

Rated 3 out of 5 stars

Wider than expected, loose threads

The trousers appear to be wider than shown on the website, which was a bit outside my comfort zone. Noticed a few loose threads on arrival. If you’re into an ultra‑wide leg fit, then these trousers are for you.

January 30, 2026
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Reply from Daniel Simmons

Hello Andrey,

Thanks for your feedback, we’re sorry to hear the fit wasn’t quite what you expected.

We appreciate your comments on both the fit and finishing, and will be sure to share this with our team - Team DS

Rated 5 out of 5 stars

Always impressed with the items

Always impressed with the items, great quality and look amazing. Looking forward to the future drops.

March 6, 2026
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Reply from Daniel Simmons

Thank you for your kind words, we appreciate the 5 stars! - Team DS

Rated 3 out of 5 stars

Not great

Not great. Buttons came off 5 days of wearing it

March 6, 2026
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Reply from Daniel Simmons

Hello Brian,

Thanks for your feedback, we’re really sorry to hear about this, as that’s not the quality we expect.

Please reach out to our customer service team, and they’ll be able to assist you further with this.

We appreciate you bringing it to our attention - Team DS

Rated 4 out of 5 stars

Team is great

Team is great - customer support is timely with emails - I only wish there wasn’t such a heavy amount of duties charged when shipped to canada

March 2, 2026
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Reply from Daniel Simmons

Hello Isa,

Thank you for your review, we appreciate your feedback.

We’re glad to hear you had a positive experience with our customer support team. We completely understand your concerns regarding duties when shipping to Canada, however this is unfortunately outside of our control and is determined by the courier and local customs.

We appreciate your support. - Team DS

Rated 5 out of 5 stars

Amazing

Excellent quality and customer care.

November 28, 2025
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Reply from Daniel Simmons

Thank you for the 5 star review! - Team DS

Rated 3 out of 5 stars

Fabric too light

The whole processs was great, but I was dissatisfied,

with the quality of the fabric itself, usually fatigue trousers are made from thicker fabric, at least those I've seen at most vintage stores, so I was kind of let down by how light the fabric on yours felt

February 27, 2026
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Reply from Daniel Simmons

Hello Steve,

Thank you for your feedback, we appreciate you taking the time to share it.

We’re glad to hear the overall process was a positive experience, but we’re sorry to hear the fabric didn’t meet your expectations.

We’ll be sure to pass your comments on to our product team, as feedback like this is appreciated - Team DS

Rated 5 out of 5 stars

Great items. Good outcome. Inconsistent customer service.

I ordered a pair of trousers that were lovely - I have a few items from Daniel Simmons now and they’re all great quality and have a great fit - but unfortunately the buckle on this pair of trousers came loose after a couple of wears.

I emailed their customer service, and despite me being well over the returns period - they agreed for me to return the trousers for a replacement.

I must state that at some points during the email chain it did seem like I was being ignored, however it transpired that they were talking to the manufacturing team to work out why this had happened to the trousers before replying to me - this would have been nice to have been informed of before being left in the dark for a week or so, but despite the delay it was all good in the end.

March 7, 2026
Unprompted review
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Reply from Daniel Simmons

Thank you for your 5 star review. We're really glad to hear you’re enjoying the quality and fit of your Daniel Simmons pieces.

We’re also pleased we could sort the issue with your trousers. Thank you for your feedback about the communication and will definitely take that on board so we can keep customers better updated.

Thanks again for your patience and support - Team DS

Rated 5 out of 5 stars

I got around 10 pieces from DS and

I have around 10 pieces from DS and the fabric quality is always excellent. The cuts also fit perfectly, especially with slightly shorter legs. Whenever there were any problems, customer service was super helpful and quick to respond.

March 6, 2026
Unprompted review
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Reply from Daniel Simmons

We appreciate your support, thank you for the 5 star review! - Team DS

Rated 5 out of 5 stars

After watching Daniel’s process of…

After watching Daniel’s process of designing and manufacturing the Scandicci slouch bag on his channel, I knew I had to have one. The design is minimally elegant with impeccable attention to small details, like the stitching, the magnetic clasp, and the interior pocket. I also appreciated the thank you note, which is a reminder that behind the eponymous label is a real life man who is passionate about what does. In short: I love this bag. Thank you!

February 10, 2026
Unprompted review
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Reply from Daniel Simmons

Thank you for the 5 star review! - Team DS

Rated 3 out of 5 stars

Mixed feelings.

As much as I love the fit of the both products and overall quality I have an issue with the sweater. I ordered Forest Trousers and Merino knit. Pants are great, size 30 fits very well, I’m 178cm and ~77cm waist. Length is good, I love the regular/oversized cut of these. Works perfect with boots, loafers stuff like that.
Sweter, well, I know obviously that pilling is natural proces for the wool fabric, but jeeez for that price I would expect more. I can’t say that I’m happy with that piece in particular because of that. Everything is covered in white fluff, I don’t know how many times I needed to use cloth roller. Like I said I love the fit, I truly am fan of Daniel’s creation, but at this point I feel disappointed. Sorry not sorry. I expected more as other sweaters I have from either premium brands or just retails also from merino wool does not pill that much or at all. If I would need to pick to buy again? Probably not.

January 30, 2026
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Reply from Daniel Simmons

Hello Patrick,

Thanks for your review and for the kind words about the Forest Trousers, we're really glad you're enjoying the fit.

Regarding the Merino Knit, pilling can be a natural occurrence with merino wool due to the softness of the fibres. It’s common for some loose fibres to appear during the first few wears as the fabric settles.

Using a lint roller or fabric comb can help remove this and keep the knit looking its best.

We really appreciate your feedback and support.

Team DS

Rated 5 out of 5 stars

I love the purchase that I made

I love the purchase that I made, and it was delivered in a timely manner. I would like to buy more of your products in the future.

February 1, 2026
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Reply from Daniel Simmons

Thank you for the 5 stars review! - Team DS

Rated 3 out of 5 stars

The pants have many loose threads

The pants have many loose threads, and the surface has sooooo many tiny threads like they are straight out of the factory with zero cleaning up. It”s 200 GBP+ so this is kinda unacceptable. The wool quality and craftsmanship is meh at best, I really wanted to return it but the delivery fee is too expensive from my country so whatever.

February 1, 2026
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Reply from Daniel Simmons

Hello Charlie,

Thank you for taking the time to leave a review. We’re sorry to hear you’re not fully satisfied with the item.

We haven’t received any direct correspondence from you regarding this order. If you could reach out to our customer service team, they’ll be happy to look into this and see how we can assist further.

Thank you for bringing this to our attention

Team DS

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