Daniel Smart Manufacturing Reviews 1,494

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting the durable materials and excellent craftsmanship. Many consumers are satisfied with their purchases, highlighting perfect fits, well-designed features, and overall satisfaction with items like leather jackets and vests. The delivery service is frequently described as fast and efficient, with orders arriving in a timely manner. Reviewers also commend the exceptional customer service, citing quick problem resolution and helpful, caring staff. However, some customers experienced issues with sizing, finding that items were either too small or that the sizing charts were inaccurate, leading to the need for exchanges. A few people also mentioned longer than expected shipping times or problems with orders being delivered to the wrong address. Additionally, a small number of reviewers were dissatisfied with the quality of certain components, such as belts or armor pads, or found the leather quality to be less impressive than anticipated.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the top-notch quality, durable... See more

Quality

People report positive experiences with quality. Many customers praise the top-notch product quality, smooth... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and quick... See more

Order

Customers generally report positive experiences with their orders, often highlighting quick shipping and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve ordered a leather jacket and two vests from Daniel Smart, and each one fits both my son and I perfectly. The smooth zippers, quality lining, and well-designed pockets are all top-notch. If you're... See more

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Rated 5 out of 5 stars

I recently purchased a shirt from Daniel Smart Mfg. and I’m genuinely impressed! The quality is outstanding—well-made with durable, comfortable fabric that feels like it will hold up for a long time.... See more

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Rated 5 out of 5 stars

I am absolutely satisfied with my purchase. There were some discrepancies with my color choices that were not apparent on the mock up. However, they called me right away before I was charged to make s... See more

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Rated 5 out of 5 stars

I had concerns that the custom vest i ordered wasn't going to fit based on other vests I own. The sizing was perfect and the craftsmanship far exceeded any expectations. I wear my custom gator skin ve... See more

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Rated 5 out of 5 stars

The jacket I bought was well made and made with heavy good quality leather. Perfect for motorcycling. And the deal I got was fantastic. Good sales are what attracted me to the website in the first... See more

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Rated 5 out of 5 stars

ORDERED THE WRONG SIZE JACKET,CONTACTED CUSTOMER SERVICE AND THE PROBLEM WAS SOLVED IMMEDIATELY.....LOOK NO FURTHER FOR YOUR MOTORCYCLE RIDING GEAR...GREAT PRICES,GREAT QUALITY,GREAT SELECTION AND VER... See more

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Rated 5 out of 5 stars

The first vest sent to me was too small. I contacted Daniel Smart Manufacturing to get instructions how to do an exchange not a refund. Other than having to pay for return shipping very easy and pleas... See more

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Rated 5 out of 5 stars

It took a little while for them to actually make my custom vest, but once I got it in. The wait was worth it! They took all my requests and measurements and I absolutely love my leather vest and it ma... See more

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Rated 5 out of 5 stars

Quality product delivered in a timely manner. I will become a return customer. Although made in Pakistan, it is 'quality!' I would prefer USA made, but then the price would be significantly higher. I... See more

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Rated 5 out of 5 stars

I like the fact that you can even order small quantity's and still receive free shipping. It helps me keep our shelfs full without having to run low before ordering again. Shipment was fast and correc... See more

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Rated 5 out of 5 stars

Got the armored flannel shirt fit was good very nice quality jacket the armor feels weird but once you get ridin you don't even notice it plus you can remove them. Very pleased

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Rated 5 out of 5 stars

Ordered my usual size xl but when I received the jacket it was to small. Contacted Customer service and was issued a rma. I shipped it back and received my new XXL jacket . Excellent hassle-f... See more

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Rated 5 out of 5 stars

The product is good but your shipping sucks, I ordered it when it wasn't on a pre-order then after the order was through you conveniently said it was on pre-order I had to wait over a month for my me... See more

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Rated 2 out of 5 stars

everything about your returns is bullshit, only in store credit, funny how the size i needed was the only size you were sold out. etc., customer service guy has too much of an accent to understand cor... See more

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Rated 5 out of 5 stars

The product quality is top notch, even better than expected considering the price. Shipping and processing were quick and the ordering process on the website was easy

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Rated 5 out of 5 stars

I am impressed with the quality craftsmanship that went into the making of my vest! I could not be happier with Daniel Smart Mfg. and would not hesitate to ordering from them again!

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Rated 5 out of 5 stars

Product was damaged, not sure how it happened but in the end it was damaged and I reached out to company. First responsive, but silent after a week - disappointed as this was a Christmas gift. Will u... See more

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Rated 5 out of 5 stars

I have ordered quite a few things from Dan Smart. It’s all been top quality that’s why I order it. Unfortunately, my last order of my alligator jacket was delivered to the wrong house and the shipping... See more

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Rated 5 out of 5 stars

The arms are really long on length and big around. This jacket is short in front. I have several DS vest and they look and fit really nice. Daniel Smart customer service and representative Sean is... See more

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Rated 5 out of 5 stars

Ordering the leather vest I wanted to the specifications I wanted was so easy. I even got two calls days after to confirm certain changes. The quality and workmanship of vest is excellent. Very happy... See more

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Rated 5 out of 5 stars

DM was running a sale prior to the end of the year (2025). I ordered a leather vest and was told up front the shipping time was about 3wks. Vest showed up as ordered. **The sizing is small. I sent it... See more

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Rated 5 out of 5 stars

Went above and beyond my expectations and they are very high. Any problems with shipping or merchandise Daniel Smart will take care of it immediately! Very, very friendly employers , customer service... See more

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Rated 5 out of 5 stars

Bought our grandson a leather jacket for Christmas,very happy with it the choices and he loved it. Easy to order and great service with the delivery. Very happy customer and will recommend to others .... See more

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Rated 5 out of 5 stars

They had sizing chart for each jacket so you'll get the correct size for each style! The way they packaged the jacket was outstanding. They put guards on each zipper. So the jacket didn't get scratche... See more

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Rated 1 out of 5 stars

My “custom” made jacket took almost 10 weeks to get to me. sent them my measurements and when I received my jacket it was way to small.i contacted them and they told me that they won’t fix it and wou... See more

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Rated 5 out of 5 stars

Ordered with doubts of quality on my mind. Everybody else selling same flannels for$135-140. I ordered to see for myself. Best investment I have made, Great quality and fit. I would go up one size fro... See more

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Rated 5 out of 5 stars

EXCELLENT customer service! Jason was super patient with me and took the time to answer all of my pain in the butt questions. I'll be a returning customer because of his customer service alone. BUY W... See more

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Rated 5 out of 5 stars

With all due respect to a product shipping issue, they resolved the issue in a very short time… Very professional customer service… I recommend Daniel Smart to all motorcycle riders…

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Rated 5 out of 5 stars

I'm very happy with the jacket. I'm 6 ft. and 170 lbs. and the large fits perfectly. It couldn't be any smaller, but the fit is good. This is a very rugged jacket. I believe it is heavier and stiffer... See more

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Rated 5 out of 5 stars

The jacket is made well. My only complaint was that they could have put leather on the sleeve zippers. It was worth the cost. A schott jacket today is about a grand. Langlitz are a few thousand. I w... See more

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Rated 5 out of 5 stars

You all Nailed It!! I purchased the Mens Leather Stormhawk. Had the collar increased to 1.5" and stand up, special order. Big silver zippers. My dream Jacket! Love Love Love! You have one very H... See more

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Rated 5 out of 5 stars

Doing business with Daniel Smart has always been a pleasure. Items that I have purchased are of good quality and received in a timely manner.

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Rated 5 out of 5 stars

Great product exactly what was posted. Good quality and customer services emails back quickly with answers to questions. Highly recommend

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Rated 5 out of 5 stars

This was my first experience with this company and it was a great one. Even after an order mix-up, the made it right immediately. Great service and even greater product!

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Rated 5 out of 5 stars

I have had a jacket from Daniel smart before purchased via Amazon and I knew I would get quality I really enjoy the brand and will definitely purchase more products in the future

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Rated 5 out of 5 stars

First time costumer here. I’ve been looking for a nice quality leather jacket I can wear on and off my bike. I believe I finally found it. Very nice looking and very good quality for a fair price.

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Rated 5 out of 5 stars

As always the products are of good quality and delivery is swift. We wish shipping costs were lower considering fuel prices have dropped.

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Rated 5 out of 5 stars

This is the second order I have made with this company. The first order was handled so well and so quickly, I quickly placed a second order which was again handled QUICKLY & EFFICIENTLY. This companie... See more

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Rated 4 out of 5 stars

The sale end of this was great . Placed the order and got a confirmation email. Then silence for a few days with no further info . Purchase arrived and it’s better quality than expected! However, it i... See more

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Rated 1 out of 5 stars

Placed an order on a Friday said delivery Tuesday then changed to Saturday delivery was going on six days since order and hadn't shipped canceled and ordered elsewhere shipped from them in under 2 da... See more

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Rated 5 out of 5 stars

Easy to make great choices with all the products to choose from and I found a dosie of a jacket with great quality and great price. Oh by the way did I mention great customer service if there's a gli... See more

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Rated 5 out of 5 stars

Nice, well made shirt. Had to do an exchange because I ordered the wrong size but was taken care of by them. Order a size larger if you plan on wearing anything under the shirt

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Rated 2 out of 5 stars

The legs are fine. But the belt is total crap. I’m sure it’s gonna break very quickly. It would’ve been much better if you would’ve doubled it, like you did the legs. I’m sure it won’t last six months... See more

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Rated 1 out of 5 stars

Exactly poor customer service and really bad sales. Please don't order a vest or something from these people. They are better at selling B's on the phone. You will not get what you ordered

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Rated 5 out of 5 stars

Great product, went with a size bigger on the Vest like it says to do and it fits perfectly. Will definitely by from this company again.

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Rated 1 out of 5 stars

Delivered the wrong size and zero customer service. My XL Leather Jacket was sized wrong and not sized correctly, making its true size a medium to large, according to your website's measurements. The... See more

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Rated 3 out of 5 stars

Be careful on what you order as their size charts are way off on jacket sizing and they do not cover shipping on returns/exchanges. After measuring myself multiple times, and placing an order for m... See more

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Rated 5 out of 5 stars

Very nice chaps. Nice leather. Grey is a great color. Had to do quite bit of alterations. I bought the XXL for thigh size and had the waists taken in considerably. I’m usually a 33-34 waist. But they... See more

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Rated 4 out of 5 stars

The jacket is good quality. Lots of decent pockets and great zipper vents for hot days. Awesome that it came with covers on the buttons so they didn’t arrive scratched. Only downfall for me was the ex... See more

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Rated 4 out of 5 stars

Exchange process was easy to navigate, even if slower than some other vendors. Shipping was fast for both items (original and replacement) sizing is all over the place. Ordered a garment for my son tw... See more

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Rated 4 out of 5 stars

Edit: customer service fixed the issue and I was able to get my order returned and the correct vest sent to me. Waiting for approval for a simple return. Has been in review for over 10 days. I und... See more

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Rated 5 out of 5 stars

Great products, well made ,reasonable prices. Ordered before and its always as it says and arrives in a timely manner!

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Rated 5 out of 5 stars

I ordered an EdgeWalker jacket according to my measurements and with a removable lining. The jacket is cool, everything was sewn correctly, as I wanted.

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Rated 1 out of 5 stars

Products were great. But way too many spam emails. I unsubscribed twice, and still getting daily emails for motorcycle bells. Its annoying and non stop. Good product, horrible spam and harassment. Nob... See more

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Rated 2 out of 5 stars

Color is not same as website. I ordered brown and it looks black. I asked 3 other people and first reaction they all say black. Shipping took a lot longer than expected. ordered Feb 25, received Mar... See more

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Rated 5 out of 5 stars

Amazing fast shipping. Good deal. Quality jacket, i like it! It's heavy, well made, and looks like it's gonna be a one time purchase bc it'll last a lifetime if I treat it right.

Company replied


Company details

  1. Clothes and Fabric Manufacturer

Written by the company

Over 28 years in the game, we've learned a lot! Daniel Smart Manufacturing, Inc. has been making and distributing high-quality motorcycle gear, accessories, and fashion leather apparel since 1992. We serve everyone! That’s right! We sell direct to consumers and wholesale to businesses of all sizes, big and small, from major brand labels to individual store owners all over the world


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very nice company to work with.

I like the fact that you can even order small quantity's and still receive free shipping. It helps me keep our shelfs full without having to run low before ordering again. Shipment was fast and correct. Our salesperson Bill is very nice and understands that we are not a big retail place, but our bread and butter is on repair and bike sale. Thank you Debi

February 18, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Hi Debi, thank you for the great feedback! We’re glad our low minimums and free shipping are helping you manage inventory smoothly. Happy to hear Billy has been taking good care of you as well. We truly appreciate your business and look forward to continuing our partnership!
Team Daniel Smart

Rated 5 out of 5 stars

Fit true to size

Fit true to size amazing quality we shall see how many miles I can put on it

March 4, 2026
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Reply from Daniel Smart Manufacturing

Appreciate it. Glad the fit hit right and the quality stands out. Now it’s all about the miles—ride it hard and make it yours.
Team Daniel Smart

Rated 5 out of 5 stars

Nice quality vests

Nice quality vests. Fast shipping. Very pleased with my purchases.

February 18, 2026
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Reply from Daniel Smart Manufacturing

Solid gear, fast delivery—that’s how it should be. Glad you’re pleased.
Team Daniel Smart

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Delivery was on time. Product was exceptional.

February 16, 2026
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Reply from Daniel Smart Manufacturing

Thanks a lot! We’re glad you enjoyed the experience and the quality of the product.
Team Daniel Smart

Rated 5 out of 5 stars

I love the vest.

February 16, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Thank you so much! We’re thrilled to hear you love the vest. Enjoy your ride in style!
Team Daniel Smart

Rated 3 out of 5 stars

LIKED THE COLOR COMBINATION..

LIKED THE COLOR COMBINATION..
THE WEAVE IS NOT TIGHTLY WOVEN...
HAVE YET TO WASH SHIRT, SO I CAN'T GIVE ACCURATE REVIEW.. Thanks for asking.

March 2, 2026
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Reply from Daniel Smart Manufacturing

Thank you for your feedback! We’re glad you liked the color combination. We understand your concern about the weave—please feel free to get in touch with us anytime for a quick resolution.
Team Daniel Smart

Rated 5 out of 5 stars

Exchange process was clear and process…

Exchange process was clear and process easy. Thank you very much. No issues.

February 16, 2026
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Reply from Daniel Smart Manufacturing

Appreciate your review! We’re glad the process was easy and convenient.
Team Daniel Smart

Rated 5 out of 5 stars

Thank for great service,,fast and…

Thank for great service,,fast and helpful,will buy from yall again,love my jacket

February 27, 2026
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Reply from Daniel Smart Manufacturing

We’re really glad to hear that you love your jacket and that you had a great experience with our service. Your support means a lot to us. We look forward to serving you again in the future. Ride safe!
Team Daniel Smart

Rated 2 out of 5 stars

Color is not same as website

Color is not same as website. I ordered brown and it looks black. I asked 3 other people and first reaction they all say black.
Shipping took a lot longer than expected. ordered Feb 25, received March 13.
Sizing is ok, little baggy, and a little short, I don't have a gut. but it's livable.

February 26, 2026
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Reply from Daniel Smart Manufacturing

Thank you for your detailed feedback. We’re sorry to hear the color didn’t meet your expectations and that the shipping took longer than anticipated. We appreciate your note on sizing as well.

Please feel free to get in touch with us directly—we’d be happy to discuss a quick resolution and ensure your satisfaction.
Team Daniel Smart

Rated 4 out of 5 stars

The customization process and product…

The customization process and product ordering was easy and customer service reached out to confirm everything before they went ahead with product completion. It did take about 6 weeks to recieve my custom vest however I am very pleased with the product.

March 13, 2026
Unprompted review
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Reply from Daniel Smart Manufacturing

We’re glad the customization and ordering process was smooth and that our team could confirm everything with you beforehand. We appreciate your patience with the production time and are happy to hear you’re pleased with your vest. Enjoy the ride!
Team Daniel Smart

Rated 5 out of 5 stars

Great shirt

Great shirt, and hat and fast delivery.

February 26, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Thank you for your feedback! We’re glad you loved the shirt, hat, and our fast delivery. We appreciate your support!
Team Daniel Smart

Rated 5 out of 5 stars

Fast delivaery and the quality was…

Fast delivery and the quality was outstanding definitely ordering in the future thx

February 25, 2026
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Reply from Daniel Smart Manufacturing

Glad to hear it! Fast delivery and top-notch quality are what we aim for. We look forward to gearing you up again for your next ride!
Team Daniel Smart

Rated 5 out of 5 stars

Good customer service great product

Good customer service great product

February 25, 2026
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Reply from Daniel Smart Manufacturing

Thank you! We’re glad you enjoyed our service and the product. We look forward to serving you again soon!
Team Daniel Smart

Rated 5 out of 5 stars

Daniel Smart is first class

I have bought several vests from DSMfg. and all have been excellent quality. Great fit and durable materials. Highly recommend.

February 23, 2026
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Reply from Daniel Smart Manufacturing

Thank you for your continued support! We're glad to hear our vests have delivered the quality, fit, and durability you expect. We truly appreciate your recommendation.
Team Daniel Smart

Rated 5 out of 5 stars

The manufacturing was beautiful

The manufacturing was beautiful. Very well made

February 16, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Thank you for your kind words! We're glad to hear that you appreciated the craftsmanship and quality of your custom vest. Our team takes great pride in the manufacturing process, and it's always rewarding to know that it shows. We hope you enjoy wearing it, and we truly appreciate your support!
Team Daniel Smart

Rated 5 out of 5 stars

Custom made

February 19, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Thank you so much for your feedback! We’re thrilled you loved your custom-made piece. Your support means a lot to us!
Team Daniel Smart

Rated 5 out of 5 stars

Speedy delivery & good quality

Product arrived quickly and the quality is great.

February 18, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Thanks for the shoutout! Glad your gear arrived fast and that the quality hits the mark. Ride safe and enjoy the ride!
Team Daniel Smart

Rated 5 out of 5 stars

Only brand I carry.

Only brand I carry.

Daytripper Patches & Sewing LLC
Melbourne FL

February 18, 2026
Daniel Smart Manufacturing logo

Reply from Daniel Smart Manufacturing

Thank you for your feedback! We appreciate your support and hope you continue to enjoy your gear.
Team Daniel Smart

Rated 5 out of 5 stars

Great Job

It took a little while for them to actually make my custom vest, but once I got it in. The wait was worth it! They took all my requests and measurements and I absolutely love my leather vest and it makes me feel confident whether I'm sitting, standing, or riding. 10/10 recommend.

January 29, 2026
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Reply from Daniel Smart Manufacturing

Thank you so much for your kind words! We’re thrilled to hear your custom vest turned out just as you envisioned. Your satisfaction and confidence mean everything to us. Enjoy your rides, and we truly appreciate your 10/10 recommendation!
Team Daniel Smart

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