Dan Santillo Photography Reviews 614

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including calendars, jigsaws, and prints, often highlighting the beautiful photography and sturdy packaging. Many consumers also commend the excellent service, noting clear communication, prompt delivery, and the overall care taken with their orders. People frequently mention the efficiency of the ordering process and the speed at which items are dispatched and delivered. The personalized touches, such as handwritten notes and gift-wrapping options, are also appreciated by many.

What people talk about most

Product

Reviewers mention positive feedback about product quality and aesthetics. Customers consistently praise the... See more

Delivery service

Customers consistently report positive experiences with delivery services. Reviewers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the beautiful photography and the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Consumers consistently report a positive experience with the ordering process. Reviewers highlight the ease... See more

Based on these reviews

Rated 5 out of 5 stars

Dan, I'm so happy l chose to get the two wonderful calendars. My friends got back this week to Sri Lanka and handed them over to me. I'm thrilled, such beautiful photography and excellent quality. Onc... See more

Rated 5 out of 5 stars

Beautiful jigsaw ordered as gift for mother-in-law arrived just 48 hours after ordering. Exactly as shown on website. Great quality packaging. Clear communication from Dan from moment of order. Will... See more

Rated 5 out of 5 stars

I purchased a jigsaw as a gift and am delighted with both the quality of the item and the service received. Communication from the seller was excellent and the item was received two days after I place... See more

Rated 5 out of 5 stars

First time I have bought from Dan and pleased I did. British made with excellent quality materials at a great price compared to similar products elsewhere. Item was securely packaged and arrived quic... See more


Company details

  1. Photographer

Information provided by various external sources

Dan Santillo is a professional photographer specialising in landscapes photos of Gower and the Brecon Beacons in Wales


Contact info

5.0

Excellent

TrustScore 5 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very happy

The package was well wrapped and arrived in pristine condition. Beautiful photo, quality print and the book has a great selection of photos. Thank you, a very happy customer.

March 27, 2026
Rated 5 out of 5 stars

Good so far

Good so far, have ordered and received notice of posting. Can't wait to get it, it is a retirement gift for very special person.

March 13, 2026
Rated 5 out of 5 stars

Beautiful Photography!

Dan’s photography is stunning and he has a fabulous collection of photographs to choose from on his website. Ordering is easy and delivery was very quick.
I ordered a print for my Mum for Mother’s Day last year, and did the same this year. They are her favourite views in Gower and she loves them both. Thank you, Dan.

March 12, 2026
Rated 5 out of 5 stars

Have been kept informed about the…

Have been kept informed about the progress of delivery, product arrived very quickly. Beautiful photos brought back memories of holiday in the area. Highly recommended, will be certainly placing more orders in the future.

March 12, 2026
Rated 4 out of 5 stars

Picture great

Picture great - prompt delivery - picture was over-wrapped - so much unnecessary packaging to open and then dispose of

March 3, 2026
Dan Santillo Photography logo

Reply from Dan Santillo Photography

Thamk you for your review. Couriers don't insure glass products so if a breakage occurs, it has to come out of my own pocket and being a small business, I cannot afford this. After a series of breakages in transit, I now use more packaging to ensure this doesn't happen. All packing I use is reused, not bought new, so it has had at least 2 uses before being recycled.

Rated 5 out of 5 stars

Fantastic prints…

Fantastic prints and order arrived 2 days after ordering. Fab service. This is the 2nd timeI have ordered with Dan Santillo and will do so again.

February 27, 2026
Rated 3 out of 5 stars

Lovely picture but board not well cut.

Updated reply following Dan’s reply below to my original post and my detail measurements of the board:
The pictures are great but the quality of the jigsaw cutting seems poor as it is hard to tell when you have a good fit between peices. I originally thought this was because the board was thin but accurate measurements with a vernier caliiper have demonstrated it is about 1.9mm, and about as thick as our other jigsaws. However the picture was peeling off some of the corners of the pieces and the cuts were not always clean. As a consequence it is very hard, sometimes impossible, to to tell if peices really belong together or not. We quickly gave up trying to complete the jigsaw.
Maybe it was also too hard for us as there are were some very large areas of plain blue, featureless, sky, which combined with the uncertain fit of the peices made for an extremely challenging puzzle. Upgraded from 2 to 3 stars on edit, as maybe, in part, we are simply not good enough??
There was also a lot of dusty debris in the box.

January 15, 2026
Dan Santillo Photography logo

Reply from Dan Santillo Photography

Thank you for your review. I'm really sorry to hear this, I have fed this back to the manufacturer straight away. Please send photos to my email so I can pass them on too. I would be more than happy to replace the jigsaw or send an alternative one. The jigsaw is printed on 1.9mm jigsaw board so should be of premium quality. I look forward to receiving your email so I can resolve this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look