Dansk Copenhagen Reviews 

938
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I chose a 100% hypoallergenic bracelet as a gift for someone with allergies. Really pleased with how pretty it is and she loved it too. Prompt delivery with tracking.

Company replied

Rated 5 out of 5 stars

Company respond to queries quickly. Quality good and different in designs while remaining reasonably priced. COURAGE WATERPROOF WING STATEMENT EARRING are excellent for covering larger holes where pie... See more

Company replied

Rated 5 out of 5 stars

Awesome small company I wasn't expecting such a smooth return process after I wife liked the gift but wanted to replace with different item. Highly recommended. Also delivered on the last week of Ch... See more

Company replied

Rated 3 out of 5 stars

Hello, I got my order in time and proper packed. The necklace was nice quality but not exactly the colour I wanted, so I gave the package back to GLS and received a confirmation about the package bei... See more

Company replied

Company details

  1. Jewelry Designer
  2. Costume Jewelry Shop
  3. Jewelry Exporter
  4. Jewelry Store

Written by the company

Dansk Copenhagen Jewellery is a family-owned company with roots all the way back to 1971. Our jewellery is made from stainless steel and brass, the jewellery comes in both silver and gold plated.

Dansk Copenhagen - Danish designed jewellery

Written by the company

Quality, functionality and minimalism
At Dansk Copenhagen, we offer you Danish designed jewellery created to give you confidence and strength to achieve your goals. It is important to us that everyone can feel exclusive, brave and ambitious with our sophisticated jewellery at an affordable price.
Silver and gold plated jewellery with a Nordic twist
Our stylish and functional jewellery includes necklaces, bracelets, earrings and rings plated with 14 carat gold, silver or rhodium, which are often decorated with colored stones or genuine freshwater pearls. We offer jewellery for any occasion that can help complete your look. Our jewellery is made of pure quality materials and is nickel-free.

Questions or need help?

Contact our customer service

When you order in our online store, we process your order the next weekday and have it sent to you as soon as possible. If you have questions or need help, you can always contact our customer service by email or phone. info@danskcopenhagen.dk +45 3860 3800

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

938 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(938)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

I was delighted with my purchases

I was delighted with my purchases! Well crafted pieces of jewellery that were exactly as advertised. Beautifully packaged too.

October 2, 2023
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Reply from Dansk Copenhagen

Thank you very much - that means a lot to us. We are looking forward to welcoming you back at danskcopenhagen,com :-) // Christian

Rated 2 out of 5 stars

Low quality products but good customer service

Such low quality products.. I bought twice now the snake necklace and it broke both times within a few uses. Thankfully they refunded me for the first one I managed to fix the second but now it just broke again.
Two stars because of the great customer service.. shame because their products are beautiful.

September 15, 2023
Unprompted review
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Reply from Dansk Copenhagen

Thank you for your feedback. I will have a closer look at the necklace you bought and see if it is a general problem with this necklace. Sorry for the inconvenience caused. Please contact our customer service if you like us to replace the necklace. Wish you a great weekend and hope to see you back on our website again // Christian

Rated 3 out of 5 stars

Cheqp presentation for a reasonably expensive product

Hi I already had some of this jewellery so I ordered two bracelets for a family members birthday. They arrived in a cardboard box in a plastic bag. It really cheapened what was an expensive gift. I was very disappointed. I don't reccomend for gifting. I also was disappointed with the finish and colour of what I purchased.

August 13, 2023
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Reply from Dansk Copenhagen

Thank you very much for your feedback. Well noted !!! we will improve this and hope to see you back on our webshop // Christian

Rated 5 out of 5 stars

Immediate replies

Immediate replies, very friendly and motivated to Support.
And I am very happy with the ring I bought.

July 31, 2023
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Reply from Dansk Copenhagen

Thank you very much for your reply 😊 we are looking forward to welcoming you back to our website. Wish you a lovely day // Christian

Rated 5 out of 5 stars

Good quality

Very good quality products i cant wait to try them on my holiday, fast delivery. Thank you

July 16, 2023
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Reply from Dansk Copenhagen

Wish you a lovely holiday and thank you for your feedback :-) // Christian

Rated 4 out of 5 stars

Ring is super

Ring is super, but to long to wait a order

June 21, 2023
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Reply from Dansk Copenhagen

Hi Hanna - thank you very much for your orders. We shipped this order the same day as you ordered with normal postal service as chosen, but if you need faster delivery I recommend you to choose Express delivery. That is only 2 days delivery. Looking forward to see you back on our website and hope you will enjoy your jewellery :-) wish you a lovely day // Christian

Rated 3 out of 5 stars

Good quality, difficult to return something

Hello, I got my order in time and proper packed. The necklace was nice quality but not exactly the colour I wanted, so I gave the package back to GLS and received a confirmation about the package being shipped. It’s already a while ago and I contacted Dansk Copenhagen twice but haven’t got an answer. Could you please contact me?
Thanks

May 31, 2023
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Reply from Dansk Copenhagen

Hello Mirijam. Sorry, but I dont understand your message, because we answered your chat messages the 1st and 6th of June within 5 minutes every time, and also sent you the link for returning items.
Since then we have not heard from you - if you contacted us since, could you let us know which email you wrote to? Please send your answer to customerservice@dankscopenhagen.com.
Thank you and wish you a lovely afternoon // Christian

Rated 5 out of 5 stars

I love the ring and it arrived quickly

I love the ring and it arrived quickly. Nice packaging.

June 4, 2023
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Reply from Dansk Copenhagen

Thank you very much for your feedback - that means a lot to us. We are looking forward to welcoming you back on our website and I wish you a lovely weekend 🌞 // Christian

Rated 5 out of 5 stars
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Reply from Dansk Copenhagen

Your feedback is much appreciated 🌞 Thank you.
I wish you a great Summer and looking forward to welcoming you back soon // Christian

Rated 5 out of 5 stars

Order from the Netherlands

I ordered earrings and they kept me informed by mail. The mail was correct and when the shipment arrived the Netherlands I could see that. It was very easy to order.

May 18, 2023
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Reply from Dansk Copenhagen

Thank you very much and we are looking forward to welcoming you back soon. Wish you a great Summer // Christian

Rated 5 out of 5 stars

Gorgeous jewellery

Gorgeous jewellery, good quality, timely delivery.

Overall very happy with my necklaces, best of all bought at discount. 😊

Would definitely buy from DC again.

April 29, 2023
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Reply from Dansk Copenhagen

Thank you very much. Your feedback is much appreciated :-)
Wish you a great day.
Christian // Dansk Copenhagen

Rated 5 out of 5 stars

Good quality

Fast and professional.

Issue was the delivery company because it didn't send any notifications about the estimated delivery time.

April 16, 2023
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Reply from Dansk Copenhagen

Thank you Viktoriya for your feedback, it is much appreciated 😊

Rated 1 out of 5 stars

Too small...

Too small.... Better for kids

April 10, 2023
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Reply from Dansk Copenhagen

Thank you Monique for your feedback.
I am sorry to hear that you find the necklace to short, but as many of our other short necklaces it is 40cm + 5cm extension.
The length of a necklace is a matter of individual taste and practicality and personal preference, and we therefore have several different length in our collection.
Please let me know if there is anything I can do for you, by writing to customerservice@danskcopenhagen.com and I will be happy to assist you.
Heidi / Dansk Copenhagen.

Rated 1 out of 5 stars

shipping takes too long, longer than 2weeks👎👎👎

Very bad customer care service.
Shipping takes too long, still waiting for the item I ordered on 5th April.

April 4, 2023
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Reply from Dansk Copenhagen

Hi Geert.
Thank you for your feedback, and so sorry for the long delivery time.
I can see that your order has been delivered today, so that is good news.
Unfortunately right after you made the order, we had 4 bank holiday due to Easter, and therefor it has taken so long for your order to arrive.
If you have any questions please do not hesitate to contact us by writing an email to: customerservice@danskcopenhagen.com
I wish you a lovely day
Heidi / Dansk Copenhagen

Rated 5 out of 5 stars

Happy customer

Happy with the bracelet, was delivered quickly and I found a small candy in the packet which really made me smile :-) thank you!

March 6, 2023
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Reply from Dansk Copenhagen

So glad you liked it, thank you.

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