Dapperdog Reviews 376

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have always found the choice and service at Dapper Dog excellent. As one of only a limited number of Wolters distributors they have been our preferred suppliers for coats and leads and we are ve... See more

Rated 5 out of 5 stars

Proactive adjustable lead. Bought the collar to this sometime ago for my Sharpi American bulldog cross as it was padded and loved it. Due to clasp on my old lead I decided to buy the proactive adjusta... See more

Rated 5 out of 5 stars

Incredibly quick delivery! It is a shame Dapper dog is closing, I have bought collars, leads and coats for my three dogs over the last couple of years. All have been great quality. Grab yourself a... See more

Rated 4 out of 5 stars

Sizing was not correct. Sent back immediately and issued with a refund. It says partial refund but it is in fact a full refund, it says that as postage is not paid which is normal these days when buyi... See more

Company details

  1. Pet Store

Written by the company

Dapperdog.co.uk is the home of comfortable and safe products for dogs, that are built to last. As the sole UK distributor of Wolters' outstanding products, Dapper Dog is for the discerning dog owner. Wolters' accessories are designed by dog professionals so you'll discover clever details and insightful ways to make life with your dog the best it can be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

376 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t order from them

I understand this company is ‘closing down’ but I have purchased 3 orders from them over the past 6 months. The product is great and I’ll be sad to see it go. However, one of these orders was stolen from my block and Dapper Dog are refusing to acknowledge my emails regarding this issue. I have been advised by Evri that this needs to go via Dapper Dog but they are ignoring me.

It’s disheartening and even if you are no longer taking returns, this is a situation you have to take control of, as seen as you are still trading.

I would avoid ordering anything from them as they are functioning fine when it comes to taking your money but seemed to have seized trading when it comes to any other responsibilities.

February 1, 2024
Dapperdog logo

Reply from Dapperdog

Hi Emily, please accept our sincere apologies for the lack of response. Your emails ended up in our spam folder for some reason and they were missed. We have now replied to your messages and will do what we can to rectify this for you.
Kind regards, The Dapper Dog Team

Rated 5 out of 5 stars

Excellent service

Excellent service - v quick and efficient just what I needed. It is a great shame Dapper Dogs are closing down

January 9, 2024
Rated 5 out of 5 stars

My favourite doggo company

Love this company,sad to hear that they are closing down,high quality merchandise delivered quickly,it's been a pleasure buying from you,have always been happy with the gear you supply, thank you.

December 5, 2023
Rated 5 out of 5 stars

Joby and tufty in for Christmas groom…

Joby and tufty in for Christmas groom both are lovely even crimping on the ears very nice buttons and misty going for there makeover in January merry Christmas thank you from joby and family woof woof

December 9, 2023
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