Dark Horse Equestrian  Reviews 

252
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting items like jackets, t-shirts, and mystery boxes as excellent value for money. Many appreciate the fast dispatch and delivery services, noting quick order confirmations and efficient tracking. The clothing is frequently praised for its great fit, warmth, and durability, with many expressing satisfaction with their purchases and the overall service. However, some people mentioned that clothing sizes can run large, recommending sizing down, and a few experienced issues with leggings being too small or sweaters being too large despite ordering their usual size. A small number of customers also noted that postage could be a bit slow, taking about a week from ordering to arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, fit, and overall... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the fantastic quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and efficient delivery... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several items from DHE and always get a great service. The items are great quality, reasonably priced and wash well. Clothing comes up on the large side, so I would recommend sizing d... See more

Rated 5 out of 5 stars

Absolutely made up with the June month pack bought if for my girls as a ‘well done ‘ with exams and absolutely made up with what we got thank you will definitely be buying again . Jeni D

Rated 5 out of 5 stars

Quick dispatch & delivery. I had to exchange a couple of items & I was very impressed on how quickly this was done. Some lovely items of clothing, love the T-Shirts they are a great material to wear... See more

Rated 5 out of 5 stars

Received my Darl Horse mystery box and absolutely loved it. Fantastic quality and great value for money.


Company details

  1. Equestrian Store

Written by the company

Dark Horse Equestrian is a British Equestrian Brand offering high quality items at affordable prices. We offer fully tracked shipping, fast dispatch and no hassle returns. At Dark Horse Equestrian all products are designed with function and practicality in mind by horse riders. Many of our equestrian items are made in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(252)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Riding Tights

I don’t usually leave comments but I love my riding tights.
Super comfy for riding, mucking out and general all day wear.
Phone pockets are alway very useful.
Wash and dry easily.
True to size, I bought two pairs and will buy more.

September 29, 2023
Rated 5 out of 5 stars

First time customer 5 🌟

First time customer here after seeing an advert on Facebook and I'm really pleased with my order. Riding tights are very stretchy, a beautiful colour and fabulous price. I ordered whilst the company was away at the Horse of the year show so knew there would be a delay in shipping but they were still here within 48hrs of their return which is a great turnaround. I now have a whole basket full of stuff to order for Christmas!

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Shipping is 1 to 2 business days on…

Shipping is 1 to 2 business days on their website. I've been waiting 8 days and still not had a dispatch notification. Emailed the company twice with no response. I'm now going away and wanted the items before so I'm very disappointed. Will not be ordering from them again.

October 1, 2023

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