I needed some In Ears for a residency at Dollywood and the gig was high energy, active, and has a lot of improv involved- including choreography and theatrical “skit” situations. Dark Matter got... See more
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Review summary
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The employee that helped me was very knowledgeable and assisted me on the right product and the purchasing online. The product is amazing and the wait time was super fast. Excellent product and servic... See more
Super amazing customer service. The quality of the product is also outstanding. I have several other CIEMs from other companies and these are by far the best. Well done.
Super easy from start to finish! I was fitted for my customs by Rachelle. She did my forms and let me try every model before I made my decision. I ordered from the website, and picked out all of th... See more
Company details
Written by the company
Dark Matter Audio Labs was born from the desire of 2 guys who came together with one common goal. That goal is to produce the best custom fit IEM the world has ever seen. Tal Kocen has 25 years in the live sound industry touring as an audio engineer with both national and international artists that span the globe. He also brings to the table a decade of experience building and managing multiple other companies that have developed everything from custom leather earpads for the world’s best headphones to leading product development from start to finish for no less than 18 different IEM models and hearing protection devices. Tal knows this business inside and out. Dave Friesema is a lifelong hi-fi enthusiast and guitar player. He has 20 years R&D experience in the audio industry and has spent the majority of those years designing custom and universal IEMs, hearing protection, as well as other products centered around hearing better.As Technical Director for the Etymotic and Westone Audio brands, Dave worked on all phases of product design. From concept, to prototype, to production tooling and overall project planning, he has extensive experience in all aspects of earphone design. Additionally, he is one of the founders of Function F(X) and continues to design and build guitar pedals for touring musicians all over the world.
Contact info
United States
- darkmatteraudiolabs.com
You gota be patient.
It did take awhile to make em.But all came out well. I was late in getting the inter ear channel impressions to you. But looks and sounds great.
April 21, 2026
Super high quality IEM's and great communication
Super high quality IEM's and Rachelle was very easy to communicate with about what products would be best for my specific situation.
April 17, 2026
Super amazing customer service
Super amazing customer service. The quality of the product is also outstanding. I have several other CIEMs from other companies and these are by far the best. Well done.
April 17, 2026
Super stoked on my IEM!
These are my first pair of custom IEM and I couldn't be happier. They fit and sound great. Dark Matter made the process super convenient and easy for me. Thank you so much!
April 1, 2026
These guys are awesome and the 6’s I…
These guys are awesome and the 6’s I got sound perfect
April 9, 2026
Dark matter to the rescue!
I needed some In Ears for a residency at Dollywood and the gig was high energy, active, and has a lot of improv involved- including choreography and theatrical “skit” situations.
Dark Matter got them to me quickly and provided great support through some logistical issues.
The product is great and they took great care of me! I’m so happy and appreciative!
March 10, 2026
High quality cable replacement and quick delivery!
The cable replacement I bought is very high quality and was delivered quickly. Happy with my service!
March 20, 2026
Good service great product!
March 7, 2026
Amazing in ears and great people!
The team over at Dark matter are super helpful and easy to talk to. I have the dma6’ and dma7’s and they’re both incredible tools and sound amazing.
February 10, 2026
IEM Heaven!
Super easy from start to finish! I was fitted for my customs by Rachelle. She did my forms and let me try every model before I made my decision. I ordered from the website, and picked out all of the customization I wanted. Very easy to navigate!
I received them, in a very stylish case btw, and used them at a rehearsal the next day. I love them! The sound and the fit were exactly what I was after! I went with the 6 driver unit. I play bass and sing. Love the low end and am very impressed with the clarity of the vocals!
I liked my Westones. I absolutely love my Dark Matter!
February 4, 2026
Excellent product
Awesome customization options, easy ordering process and excellent product!
January 9, 2026
Dark matter is hands down the best in…
Dark matter is hands down the best in ears I have used. And to top it off they have amazing customer service. Thanks for taking care of me.
November 7, 2025
Super smooth process all the way…
Super smooth process all the way through
Everything fits and sounds fantastic. Thank you!
October 17, 2025
Rachelle and Team are Tops!
Rachelle and the entire team are rockstars. Attention to detail, customer service, all 5 stars!
October 13, 2025
They fit perfectly and sound amazing!!
September 12, 2025
Great quality cable for also other…
Great quality cable for also other units. Thanks.
September 24, 2025
The ears sound great
The ears sound great! Crisp and clear with a nice honest bottom. Highly recommend..
August 22, 2025
My new IEM’s are amazing
My new IEM’s are amazing, they fit perfectly, very comfortable and sound so so great!! Rachelle was wonderful to work with doing my custom impressions and custom designing my cooors and faceplates with me.
August 14, 2025
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