DarkStar Vapour Reviews 11,546

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, fast delivery, and high-quality products. Many people highlight the quick order processing and the efficiency of the delivery service, often receiving their items sooner than expected. The products, including e-liquids and DIY supplies, are frequently described as having great quality and flavor. However, some people were dissatisfied with specific product issues, such as e-liquids having no taste even after steeping. A few other people also felt that there were problems with delivery, including lost parcels or delayed shipments. Additionally, one customer reported a leaking bottle of propylene glycol that affected other items in their order.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Consumers find products to be of excellent quality and value. Many reviewers praise the wide selection,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service, fast... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent quality of products,... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well what can I say for my first purchase?! Absolutely fantastic selection of E-liquids and an insanely fast delivery time. A wide selection of products to choose from and can get lost searching (w... See more

Company replied

Rated 5 out of 5 stars

Ordering is simple , delivery is quick , liquids appear to be made by god. Now i say god but more likely a bearded tattoo covered hobbit none the less they are still superb. Have used this company for... See more

Rated 5 out of 5 stars

5🌟 service yet again. From a well laid out website, to ordering and super fast delivery, not my first order and certainly not my last, what more could you want from a company. No wonder they have a... See more

Rated 5 out of 5 stars

Always 5 star, now after trying to repair My hammer of god xl for ages,only to fine juice on the - connection, let's see how that blue cherry fires at 160+ Watts on series

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

We are E-liquid specialists. Supplying you with everything you need to mix your own e-liquid. Safe and secure checkout with tracked shipping across the UK and Europe.


Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic company.

Absolutely fantastic company.
My flavour concentrates are superb.... also I was sent 5 instead of 6 as they had ran out of a certain flavour, I got my replacement just 2 days later.
A+++++

August 13, 2025
Unprompted review
DarkStar Vapour logo

Reply from DarkStar Vapour

Thanks so much for the 5 stars, Luke!
- Megan

Rated 1 out of 5 stars

No items, no refund.

Second time problems with delivery.
Ordered, (Order #165918) no items. 2 weeks later after multiple emails been promised replacement since DPD just holding parcel somewhere.
Now, week later, again nothing. Now DarkStar even not answering to my emails.
So money lost, next week will ask bank step in. Lesion here - always pay by paypal just in case, at least I can easy raise paypal case and get my money back.
That just too much, never order again.

August 9, 2025
Unprompted review
DarkStar Vapour logo

Reply from DarkStar Vapour

Hi there,

Our apologies for the delay you had with DPD! We were happy to organise a re-send for you and have seen that it was delivered successfully.

Kind regards,
Megan

Rated 5 out of 5 stars

Mexican Fried Icecream

One of the DS juices I completely ignored until intrigue got the better of me! So glad I gave in and tried it!!
Today, MFI is one of only a handful of ADV I use….sweet, coconutty, cinnamony goodness!!

August 1, 2025
Rated 5 out of 5 stars

Easy website to use

Easy website to use, pretty good pricing, got the delivery the next morning and they gave me a free moam in the delivery! Absolute legends!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Vapiresso GTI coils

I got a very good price for 2 packs of Vaporesso GTI coils for £17.99 plus delivery and that is under £20. Thank you so much for the delivery. I will buy my coils from here again. 😁

July 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look