Dark Star Games Reviews 156

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I highly recommend Dark Star Games. I have found the service to be excellent, when I have needed to contact them (which has only been once due to release dates being pushed back so no fault of Dar... See more

Rated 5 out of 5 stars

I thought there was no way the 1-3 day delivery would be accurate, but I ordered a Shatterpoint Core set on a Monday and had it in my hands on Thursday. Not only was dispatch and delivery as quick as... See more

Rated 5 out of 5 stars

I buy all my Shatterpoint pre-order stuff from John at Dark Star. Customer service is amazing and he goes out of his way to get up to date release date information and share it with me. He really do... See more

Rated 5 out of 5 stars

Hugely grateful to these guys. When my recent Star Wars Legion order turned out to have a missing part (no fault of Dark Star Games) they stepped in and did everything the could to resolve it, attempt... See more

Company details

  1. Game Store

Information provided by various external sources

If you like the idea of taking part in adventures in the Star Wars universe you've come to the right place! Whether you prefer epic space battles, battling armies in miniature war gaming, board games or using your imagination in Role Playing games you'll find what you're looking for here.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

Amazing Shop

Excellent service always fast delivery and anytime i have made a mistake they have always worked with me to get the best result, cant reccomend enough!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

I thought there was no way the 1-3 day…

I thought there was no way the 1-3 day delivery would be accurate, but I ordered a Shatterpoint Core set on a Monday and had it in my hands on Thursday. Not only was dispatch and delivery as quick as promised, but excellent communication at every stage, well packaged, used a good courier... and all this for a price ~40% lower than anywhere else.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Dark Star Games

I highly recommend Dark Star Games. I have found the service to be excellent, when I have needed to contact them (which has only been once due to release dates being pushed back so no fault of Dark Star Games) they have been quick to reply and advise on the situation and then kept in touch with no prompting from me to keep me aware of what is happening.

On top of everything they have very competitive prices and speedy delivery.

I have ordered from them numerous times and will continue to do so.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to buy Shatterpoint in the UK

I buy all my Shatterpoint pre-order stuff from John at Dark Star. Customer service is amazing and he goes out of his way to get up to date release date information and share it with me. He really doesn't have to do this, but it's greatly appreciated.

Price is always really good and orders get shipped as soon as he has them.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault the service or delivery…

Cannot fault the service or delivery from this company.
Ordered Starwars Rebellion game for my husband for his birthday and was really impressed with the dispatch and delivery times! Product was well packed and arrived in mint condition.
Using Dark star has been a great experience and I will revisit in future!

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent communication, package delivered promptly and well wrapped.
Will absolutely use again, great shop!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for good value items and above excellent service.

Ordered a few times and received rapid delivery both times, exceding my and their expectations and estimates.
Prices are very good compared to other vendors and their packaging is top notch.
The one time I reached out with a question they replied in good time and helped me with my query.
Highly recommend for good value items and above excellent service.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

brilliant service at a great price

Bought the shatterpoint core set from dark star games, was dispatched within an hour and at my door in less than 24 hours, packaging was spotless and couldnt be happier, will be using them again for sure!

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Negative review die to courier used ..

Negative review die to courier used ... pay for one day delivery bit due to working, the company not delivering weekends and that they wont leave the package without a signature now means i have to go collect the package on tuesday, 4 days after i should of got it.

April 12, 2024
Unprompted review
Dark Star Games logo

Reply from Dark Star Games

Hello. To be fair you requested delivery by "Next Working Day" courier, to an address you knew would be empty during the day. They attempted delivery on Friday and again on Monday, but as you say you were at work.

The courier would have emailed with options to collect from a local shop, or select another delivery day. You could also enter your work address as the delivery address when placing the order if that is easier.

We understand the frustration of not receiving your parcel on time, and that some couriers can sometimes be less than helpful, but ultimately if you provide an address that's going to be empty then it's sometimes going to cause issues. They will try the neighbour, but if they're out as well then they can't just leave it. We can't ask the courier to leave the parcel "safe", as if the parcel is stolen it's us that would lose the entire cost of the order, and at our prices that's not something we can afford to do.

I can see on this occasion you collected the item from your local shop.

Rated 5 out of 5 stars

Recently discovered

Recently discovered games outlet. Wish I had found it sooner.
After three separate purchases;
Excellent pricing, packaging and swift delivery.
All in all, faultless.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

This is where the fun begins…

Without a doubt, the ONLY place to be buying Star Wars Legion stuff. My first order with the company and not only was it significantly cheaper than RRP, it arrived quicker than expected and in perfect condition. I cannot recommend this company enough

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Blown away by their service

Blown away by their service. Easy to order and products arrived super fast. My partner will be delighted with the products I ordered. I firstly looked on Amazon but couldn't find everything that I needed so I got everything from Dark Star Games who are far superior both in product selection and service. Thank you!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

Highly recommend.
Got item £35 cheaper than anywhere else and arrived next day.
Very happy 😊

December 5, 2023
Unprompted review

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