Great choice of models both cars and trains. All staff very knowledgeable and helpful. Nothing is too much trouble to then. Lots of advice from staff about cars and trains. Super shop would visit aga... See more
Company replied
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Chose free P+P but wasn’t enough postage paid so I had to pay a surcharge. But… because the original prices were so cheap, it still worked out costing less than anywhere else I had seen my items (h... See more
Company replied
Delivery was slow even for 2nd class. And the description for was incorrect, it’s not made clear that it’s the weathered version which I didn’t want and it also says in description that the bonnet lif... See more
Company replied
Easy to order, straightforward website. Great product. Delivered with slight damage (caused by the delivery agent, not by seller). Contacted seller re the damage, they did everything possible to... See more
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Company details
Written by the company
Hello and welcome to our website, we are a family run business who specialize in die-cast models based in Darlington and we have been established since June 2020. We are an online retailer who sell a range of rare models which are extremely hard to find in the UK, they are all in excellent condition which includes Corgi, Matchbox, and Dinky plus much more! We also have a range of TV and Film favourites including Batman, James Bond and Back to the Future. We regularly have promotions and discounts, and at the moment the majority of our stock currently have a sale where you could save up to 25% off, which are advertised on our Facebook and Instagram pages, We deliver all throughout the UK.
Contact info
United Kingdom
- darlingtondiecast.co.uk
4.8
Excellent
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Darlington Diecast Models
Thank you Laura for your feedback
Great Product At Fantastic Price With…
Great Product At Fantastic Price With Speedy Delivery
October 24, 2023
Reply from Darlington Diecast Models
Thank you Daryll for you feedback I am glad you like your model
Reply from Darlington Diecast Models
Thank you Alan I am very glad you like your model Hope too see you again soon
Great service
Great service, good communication and fantastic product = happy customer!
October 6, 2023
Reply from Darlington Diecast Models
Thank you Ben for your feedback Hope to see you again soon
Good model shame about how item arrived
Bought model that i couldnt get anywhere else. Price was bit more than expected and postage cost was high for size of model. If did better postage costs would consider more models but at the moment dont have any new models that i collect
October 1, 2023
Reply from Darlington Diecast Models
Thanks Neil for the feedback The cost of getting boxes and filling for the boxes, and the postage has all gone up and paying for staff wages.
Did not receive as detailed
Did not receive as detailed. When an email was sent asking where the said additional item was that was supposed to come as part of the purchase the response was appalling. No apology or offer of discount of any nature.
September 28, 2023
Reply from Darlington Diecast Models
I did send an email regarding your item If you are not satisfied you can return the item and get a full refund.
Reply from Darlington Diecast Models
Thank you Trish for your feedback. I am glad you like, the service we are providing
Happy customer !
Really pleased with my purchase.
Fast reliable service and a top product
September 14, 2023
Reply from Darlington Diecast Models
Thank you Kate for your feedback I am very glad you like your Model
Everything perfectly allright
Everything perfectly allright. Quick delivery, safe packaging, honest price
September 4, 2023
Reply from Darlington Diecast Models
Thank you for your feedback
It was fun and easy
September 7, 2023
Reply from Darlington Diecast Models
Thanks Roy for your feedback
Quick easy to order delivered really…
Quick easy to order delivered really fast too, and exactly what my grandson wanted thanks
August 28, 2023
Reply from Darlington Diecast Models
Thank you Viviene for your feedback. I am very glad, to hear that your grandson liked his model
1st ordering a diecast car from Darlington Diecast Models
Ordered a 908 LMP car through their website, arrived on time and product look great, will shop again!
August 24, 2023
Reply from Darlington Diecast Models
Thanks Jason for your feedback I am vey glad you like your 908 LMP car I hope to see you again soon
Reply from Darlington Diecast Models
Thank you for your feedback I am very glad you like your model I hope to see you again soon
Really good service great product.
August 20, 2023
Reply from Darlington Diecast Models
Thank you Andrew I am glad you like the model you received hope to see you soon
Was looking for a hard to find 1:43 Ford Anglia
Was looking for a hard to find 1:43 Ford Anglia to convert for a customer.
Keith actually met me on a Sunday to get the desired model, I really appreciated this as it is fantastic Customer Service and Keith is highly recommended.
If he hadn't got it, you didn't need it.
August 20, 2023
Unprompted review
Reply from Darlington Diecast Models
Thank you Darren for your feedback. I am glad we could help you finding the Ford Anglia. Hope to see you a gain soon
Reply from Darlington Diecast Models
Thank you David for your feedback
They two motorcycles.....
They two motorcycles I ordered came really quick and in perfect order
August 2, 2023
Reply from Darlington Diecast Models
Thank you woody for your feedback Hope to see you again soon
Reply from Darlington Diecast Models
Thanks K for your feedback I am glad you like your model
Just great overall customer service.
Easy to order, straightforward website. Great product.
Delivered with slight damage (caused by the delivery agent, not by seller). Contacted seller re the damage, they did everything possible to provide satisfaction. Managed to fix the defect myself, the seller immediately offered me a partial refund on the original cost.
Great service from Keith, would definitely use again.
July 30, 2023
Reply from Darlington Diecast Models
Thank you for your feedback. I am glad we could help Hope to see you again
Excellent!
Simple to order, fast delivery and well packaged... What more do you need?
I'll be back!
July 27, 2023
Reply from Darlington Diecast Models
Thank you Daz for your feedback I am glad too see you will be coming back
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