The original gun was "lost in post"... they responded by sending a replacement... The shotgun itself is well made & a fun item to shoot...
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Company details
Written by the company
Dart Armoury is the world's largest retailer for authentic toy guns, fidget guns and prop weapons. Founded in 2021, we now operate globally to serve customers across Europe, North America and Oceania with fast and secure delivery. Our products stand-out for their realism and fun-factor. Using our tested 'recoil-shock' mechanism, we simulate real firearms with great accuracy, whilst keeping things safe by using bright colours and 'foam darts' only. You can find our pop-up shops across the UK, USA and EU at ComicCons year-round to come try our products in person.
After-Sales Support
Written by the company
- We'll help you with your guns!
- We have a long-standing commitment to support all customers with the products and help them in understanding their use and upgrades. We are the undisputed leader in toy guns and are experts in these products.
Contact info
United Kingdom
- info@dartarmoury.com
- dartarmoury.com
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Replied to 72% of negative reviews
Typically replies within 2 weeks
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8 Guns, 3 Broken within a year
Every single gun these guys sell is by a different company, so every single one has a completely different spectrum of how well made it is, how it functions. The Pump, the sawn-off shotguns and Lee Enfield are incredible and my favourite, yet the Winchester I absolutely regret buying - feeding issue and jams fast. The Single Action Army broke from casual use within 6 months, the plastic semi-auto revolver broke the cartridges within a few months yet the gun itself is great. Meanwhile the semi-auto pistols are perfect fidget toys and work incredibly well.
Asked the company about the feeding issue with the rifle and they just said 'try feed it harder', After 7 other purchases you'd think that would be a given from user error to actual design feeding issue.
Very fast delivery with tracking, but expect a gamble with each unique purchase you do
I never received my order
I never received my order. I placed it over a month ago. Can we please resolve this?

Reply from Dart Armoury
The reloading and firing mechanics are…
The reloading and firing mechanics are excellent, the casings are fun to load into the gun, 8.5 out of ten
The ordered goods shipment has been…
The ordered goods shipment has been taking 4 weeks so far and the parcel hasn’t arrived yet.
Cool Product, Less Than Ideal Service
I'd seen mixed reviews concerning Dart Armoury's customer service and the quality of these blasters but I was intrigued enough by the look of them and the realistic action features to buy the Raven pistol and see for myself.
On the plus side, the action works as advertised. Shell ejection and projectile firing are not 100% reliable, but are fun. I especially like how the slider locks back once the last round in the mag is fired. Loading and inserting the mag and firing off some rounds feels like the real thing, for the most part.
On the negative side, I am disappointed that the barrel in the pistol I received is plastic, not metal as is advertised on the website. I don't think a metal barrel would necessarily increase performance, but it would certainly look better. The real issue for me is the false advertisement.
Also, I ordered the pistol with two additional mags but the extra mags I was sent were basic and black, not the grey one with the extended base that comes with the pistol. Had I known I wouldn't be receiving matching mags, I wouldn't have chosen that option. Upon further review, I've found that Dart Armoury offers extra Raven mags, but only under accessories. If this had been made clear on the page for the Raven pistol, I would have instead bought an extra Raven mag along with the pistol. Again, this felt like false advertisement.
Others have complained about the shipping time, but that's not a concern for me. I live in the USA and received my package 12 days after ordering. It was packaged well.
I will buy more blasters from Dart Armoury because they are fun and cool toys, but with the understanding that I may not be getting exactly what is shown on the website.
We still have not received the product
We still have not received the product, despite ordering almost 1 month ago. Very minimal
contact from the company and unable to track where it is. When requesting a refund I was told that I cannot get a refund until the shipping company reports it lost. I am frustrated and out almost $200! Do not recommend purchasing from this company.

Reply from Dart Armoury
Company delivered quality product and…
Company delivered quality product and customer service.
He safety broke on the shotgun and the…
He safety broke on the shotgun and the notch didn’t align with trigger pull. It was on the second day of play.

Reply from Dart Armoury
Friendly and professional
Friendly and professional, no pressure selling. 5*
Really informative and friendly and…
Really informative and friendly and great quality
Brilliant customer service and being…
Brilliant customer service and being able to try before hand was great too
Really good service
Really good service, didnt mind testing the product to prove its worth and authentisity
Found a nice figit toy
The customer service was very nice and…
The customer service was very nice and helpful. Got us the guns very quick
Really helpful staff member on stall at…
Really helpful staff member on stall at Anime con. Have bought from their online website before too. Good quality
Awesome :)…
Love the fidget knife
Love the fidget knife. Satisfying and fun to play with
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