DART PROFESSIONAL Clippers Reviews 105

TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent set of clippers, would highly recommend to add to your kit. The shape design of the TSuper’s fits comfortable in your hand making them easy to use all day. The Signature clippers are powerf... See more

Rated 5 out of 5 stars

My TSupers had broken 6 months in, so sad indeed. The CS Team at DART PROFESSIONAL kindly cane up with a solution .. 30% off a new TSuper and included the repair part. While I have not received my... See more

Rated 1 out of 5 stars

Sorry to say that but the clippers I got I wouldn't call professional They cut my customers skin,they pull the hair and they don't cut thick hair unfortunately So I am very disappointed! And I... See more

Company replied

Rated 5 out of 5 stars

So I had to go to Salon International meet the guys from DART,and they changed my clipper whitout any problems, this new clipper is amazing and works very well,now I am pleased and happy customer! Def... See more

Company details

  1. Barber Supply Store

Written by the company

DART Professional UK manufactures grooming products and accessories chosen to be employed by individuals and professional barbers. All our items are leveraged with advanced technology, blade and battery efficiency, durability, and elegant designs that meet and exceed functionality standards.


Contact info

3.1

Average

TrustScore 3 out of 5

105 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Lives up to the name.

Lives up to the name.
With a stand-out gold colour

June 16, 2023
DART PROFESSIONAL Clippers logo

Reply from DART PROFESSIONAL Clippers

Dear Theo,

Thank you so much for your kind words and for taking the time to share your experience with us on Trustpilot. We are delighted to hear that we have lived up to your expectations and that you find our stand-out gold color to your liking.

At DART PROFESSIONAL, we strive to deliver the best possible service and products to our valued customers, and your positive feedback reinforces our commitment to excellence. We truly appreciate your support and trust in our brand.

If there is anything else we can do to make your experience even better or if you have any further feedback to share, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Thank you once again for choosing DART, and we sincerely appreciate your appreciation!

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Great service

Great service, delivered on time no time wasting.

May 21, 2023
DART PROFESSIONAL Clippers logo

Reply from DART PROFESSIONAL Clippers

Dear George,

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and that your order was delivered on time without any delays.

If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We're here to assist you every step of the way.

Once again, thank you for choosing us. We truly appreciate your support, and we look forward to serving you again in the future.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

I got my delivery in less than 48hours

I got my delivery in less than 48hours. Such a pleasant surprise and promptness. I mistakenly ordered for 2 instead of one, I reached out to one of their team member and my refund was processed immediately. I will definitely recommend Dark clippers 100%.

May 12, 2023
DART PROFESSIONAL Clippers logo

Reply from DART PROFESSIONAL Clippers

Dear Ife,

Thank you for the fantastic feedback! We're thrilled that you received your delivery promptly and that our team member could assist you with the refund. We appreciate your recommendation!

Best regards,
Customer Support Team

Rated 3 out of 5 stars

Clipper itself gets 5⭐️ works amazing 3…

Clipper itself gets 5⭐️ works amazing 3 star is for customer service as they sent the wrong colour clipper

March 15, 2023
DART PROFESSIONAL Clippers logo

Reply from DART PROFESSIONAL Clippers

Dear Frederick,

Thank you for taking the time to write a review. However, I regret to inform you that I was unable to locate any product orders under your name. Could you kindly let me know if you made your purchase directly from our website or through a distributor? If you could contact us at orders@dartprofessional.com, we would be happy to assist you further.

Best regards,

Rated 1 out of 5 stars

I haven't received them yet I don't know where to claim them

I haven't received them yet I don't know what courier they sent them to me because here at home my package hasn't arrived yet

October 12, 2022
DART PROFESSIONAL Clippers logo

Reply from DART PROFESSIONAL Clippers

We apologise for the delay in delivering your product. This was due to the ongoing strike action by Royal Mail, the courier service we use to ship our products. We switched to UPS as soon as we noticed the delay, and I can confirm that your product was delivered.

Rated 5 out of 5 stars

Left online messages but never given…

Left online messages but never given courtesy of a reply. As a consequence they lost a sale.
Apparently they did not receive according to them. I know it was the correct website but will give benefit of doubt as from other reviews it appears they give very good service

July 29, 2022
Unprompted review
DART PROFESSIONAL Clippers logo

Reply from DART PROFESSIONAL Clippers

Please accept our sincere apologies. I went through our online messages and couldn't find anything from you. As you are based in New Zealand, I was wondering if you had contacted DART PRO NZ. Please contact us at UKHQ at admin@dartprofessional.com with any questions you may have.

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