Dashcam Warehouse Reviews 

27
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Be vary careful, this is not a registered company at UK Compaines House companieshouse.gov.uk neither do they provide any contact addresses or telephone numbers which can be verified, in essence they... See more

Rated 2 out of 5 stars

Hey I've tried to get in touch with someone about the dashcam I ordered from y'all at No luck. It has been two weeks and still no dashcam. So I wood like my MONEY BACK. So we will see if y'all are on... See more

Rated 5 out of 5 stars

Ordered online, arrived within 2 days. I had ordered the installation also and was called the next day I placed the order to arrange a suitable day to fit. I declined at the time as I wanted to wait... See more

Rated 5 out of 5 stars

I bought the BlackVue dr650 2 channel dashcam. Excellent product, fast delivery and price matched to the best price on the net... so there's no reason to shop elsewhere. Great after sales care which i... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

Dashcam Warehouse offer the largest range of Dashcams in the UK. All cameras come with with a free memory card, free delivery and 12 months warranty. If you have seen a product cheaper elsewhere please contact us and we will be happy to match or beat the price for you.


Contact info

3.1

Average

TrustScore 3 out of 5

27 reviews

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3.1

All reviews

(27)

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Rated 2 out of 5 stars

Hey I've tried to get in touch with…

Hey I've tried to get in touch with someone about the dashcam I ordered from y'all at No luck. It has been two weeks and still no dashcam. So I wood like my MONEY BACK. So we will see if y'all are on the u and up
My name is Jimmy Sheppard. I used my PayPal card. So put the money back on it so I can go get what I need. Or you going to keep a disabled persons money. Hope y'all do the right thing.

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

Bought an F800 pro as a gift

Bought an F800 pro as a gift, it was installed and then there were problems from the start. The first email was ignored altogether, 2nd answered that the tech guru was on vacation and would be back soon and answer all questions, still awaiting. I gave the details to the lady I bought the gift for. She contacted Dashcam Warehouse to be told contact thinkware, basically washed there hands of selling the product. I contacted them on live chat today. Spoke with Steve for a short while, then was abandoned, have a copy of transcript. My advice find what you want for a camera, but if you want decent honest customer service then do not buy it from here.
Yes you did say contact Thinkware, but seeing as I bought the product from yourselves this would mean my contract is with you. If I bought a TV from Curry’s I wouldn’t be contacting the maker with a problem I would contact Curry’s hence my contact with Dashcam Warehouse. You guys don’t seem to want to help that’s fine, I can live with that I’ll get it sorted. But I’ll also let others know how your system works. “Customer service at the heart of everything” you say, “contact Dashcam Warehouse if you have a problem” you say, and when someone does you pass it right along the line !!!!!!!!!

November 3, 2018
Unprompted review
Dashcam Warehouse logo

Reply from Dashcam Warehouse

Hi Jim, Thank you for taking the time to leave us a review. We are sorry to hear that you are not happy with the service provided. We have investigated this further and would like to clarify that you have mentioned on your review that the camera was installed which would indicate that it was installed by ourselves, this is incorrect as we supplied the camera itself and were not asked to install this product.

In regards to the issue that you raised with the F800, our customer service team advised that because the technical issues that you were having related to the mobile phone application and not the camera itself, that it would be best to speak to the manufacturer Thinkware who maintain the mobile app as this is something we have no involvement with. The contact number and email address for the technical support team was provided to you and you advised our representative that you were unwilling to contact Thinkware however we again advised that as this was an issue with the mobile application, that the support team who maintain the mobile app would help solve any connectivity issue and that we could only help with any issues with the camera itself.

Kind regards
The DashCam Warehouse Team

Rated 5 out of 5 stars

Changed my mind.

Excellent in the end.

August 17, 2018
Unprompted review
Dashcam Warehouse logo

Reply from Dashcam Warehouse

Hi David,

Thank you for taking the time to leave us a review, following an investigation into this matter we have found that earlier dates for installation were offered by fitting team but these were declined by yourself in favor particular dates in the week.

At DashCam Warehouse we pride ourselves on the quality of our installation service so we will always ensure that an engineer is given sufficient time with every customer to provide the best quality seamless installation into your vehicle. I hope you will agree that as a company we prefer to provide a great quality service with a priority given to our workmanship over time so it really is worth the short wait.

I would also like to apologise for any delays for the product arriving, our standard free delivery is 3 - 5 working days and we will raise your concerns with our couriers.

I hope this clarifies all of the matters for you and we hope that you enjoy your Nextbase dash cam. Thank you for shopping with us.

Kind regards
The DashCam Warehouse Team

Rated 5 out of 5 stars

ADI dash cam order

Easy to order prompt service and contacted promptly for installation, excellent customer service regularly keeping me up to date to let me know when the engineer would be in my area for installation, I would recommend them to everyone

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Ordered online Good Service

Ordered online, arrived within 2 days. I had ordered the installation also and was called the next day I placed the order to arrange a suitable day to fit. I declined at the time as I wanted to wait until i had taken delivery of the camera before booking the installation, and called back once I had the camera. It was installed by a very nice young man who was well presented and polite.

Overall a very good service.

January 3, 2018
Unprompted review
Rated 2 out of 5 stars

Dashcam installation very poor service

Dashcam delivered nay problem, installation very poor engineer walked off site when asked for identification.

Installation not completed due to inclement weather appt 12.00 16:00 rain stooped at 13:45

No other installation attempt due to leaving the country supplier restoration only to return unit - three days of Christmas holiday lost

January 2, 2018
Unprompted review
Rated 5 out of 5 stars

Buy with confidence - Fast delivery, Genuine parts, Excellent customer service!

I purchased the Blackvue 750s-2CH @ £340.89. dashcamwarehouse.com was the cheapest I could find online with the 128GB SD Card option.

I almost didn't buy from dashcamwarehouse.com because of the current TV adverts warning of 'scam' sites during this time of year (near Christmas) I was now really cautious, especially as I plan to part with a few hundred pounds, but I needed the best Dashcam for my needs at the best price possible.

I decided to check TrustPilot and read previous reviews, naturally I just went straight to the lowest ratings and worried myself further. So I decided to shop around again only to came back and visit dashcamwarehouse.com because it was the affordable price!

I decided to check them out further, they do have a registered company listed on (dot)Gov, all tho there is no phone number, they do have a live chat option, I found out they have a Facebook page as well, and decided to message them my concern and the response was very fast within minutes (usually phone calls your put on hold), really helpful staff and assured me the products are 100% genuine and any problems they will assist.

I decided to then purchase the Blackvue 750s-2CH through their website, second day I got home from work before 17:00 and no delivery as of yet, I thought of the worse, no delivery yet? what have I done?... then all of a sudden, DPD delivery was at my door handing me the Blackvue 750s-2CH all sealed, genuine product, I was so amazed It arrived quick in under 48 hours of ordering, what was I worrying for?

I would highly recommend taking out the Professional Installation provided by dashcamhouse.com as I decided to install myself, at first I installed the camera upside down, changing that around was a drama as it is a very strong stick to the windscreen so getting it right the first time does help, hard-wiring the Dashcam is a little tricky if your new to this, which I am. Again I got the wrong setting on the Blackvue Power Magic and caused the battery to die however I manage to correct this with research, it was probably cheaper and much quicker to have dashcamwarehouse.com install than myself.

It is important to have the SD card properly formatted and the latest firmware installed to Blackvue, again I only found out after installing myself.

After finally testing out the Dashcam, wow fantastic product once properly set up!. However make sure you got a performing computer/laptop/mobile to view footage back, as my laptop is old and this Dashcam records at 1080HD 60FPS my laptop could not play back footage very well (glitchy/green screen/skips footage)
I tested the exact same video clip on our modern TV and a friends newer laptop, the clip was working with no glitches and viewed perfectly at 60FPS. So do not panic if this happens on your own device, make sure you have the required spec to playback footage as technology advances so does everything else.

If you read this, honestly buy with confidence, Delivery was very fast, Product is genuine, this company served me well, their customer service was above and beyond helping me and I would highly recommend them.

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

While their website could have avoided …

While their website could have avoided offering out of date models the sales assistant offered the newer version at a competitive price and despatched punctually when the balance was received. I also had call to contact their support and again I found them very responsive in coming back to me.

November 28, 2017
Unprompted review
Rated 1 out of 5 stars

Be vary careful

Be vary careful, this is not a registered company at UK Compaines House companieshouse.gov.uk neither do they provide any contact addresses or telephone numbers which can be verified, in essence they are hiding in plain sight. This company carries a wealth warning, I know I have been caught by them.

November 13, 2017
Unprompted review
Rated 5 out of 5 stars

Very helpful Team

The team couldn't have been more helpful both on webchat and via email. Helped a great in researching a dashcam.

September 23, 2017
Unprompted review
Rated 4 out of 5 stars

a neat little dash cam

a neat little dash cam, does what it says on the tin, but the installation instruction are not good enough they need real start up/install methods, these are more cam set up

July 28, 2017
Unprompted review
Rated 4 out of 5 stars

New Dash Cam

I bought my new dash car from the company, it arrived safe and sound and it appears to be ok although it has not been used yet.

May 10, 2017
Unprompted review
Rated 1 out of 5 stars

Good chat line

Good chat line, helpful and delivered on time

April 19, 2017
Unprompted review
Dashcam Warehouse logo

Reply from Dashcam Warehouse

Hi Christine,

Thank you for taking the time to leave us a review.

Further to our telephone conversation, we are happy to hear that you were very pleased with the service from DashCam Warehouse and that your 1 star review was down to a misclick. I hope you are enjoying the DCW 350 and we hope you see you again soon.

Kind regards

The DashCam Warehouse team

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