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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the unique and attractive designs, finding the colors vibrant and the patterns artistic. Some reviewers are pleased with the fit and comfort of the clothing, with several expressing satisfaction with their purchases and an intent to order again. The ordering process is generally described as easy and user-friendly, with many finding it straightforward to place an order. However, some people were dissatisfied with the product quality, noting that items often do not match the images online, are made from cheap polyester despite being advertised as cotton, and have blurry prints. Delivery times are frequently criticized for being long, with some orders taking several weeks to arrive, and tracking information can be inconsistent. Additionally, the return policy is a significant concern, as customers report difficulties with returns, often needing to send items to China at their own expense, making the process impractical.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing disappointment regarding the... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process itself easy and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers expressing satisfaction with... See more

Return policy

Customers consistently note negative experiences with the return policy, finding it difficult and misleading.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product range is beautiful. I struggled to pay with PayPal as kept being redirected and losing the original page, but Gpay worked fine. I have ordered previously and found the products took... See more

Company replied

Rated 4 out of 5 stars

Attractive design and Japanese patterns. Tried to find the long necklace pictured with the tops that I ordered, but apparently you do not sell them. You should. I'm sure that I am not the only custome... See more

Company replied

Rated 4 out of 5 stars

I ordered before I read these reviews. So I didnt know what to expect or if anything was even coming! Their tracking worked and was updated almost every day. Similar to Shein. One order took 3 weeks t... See more

Company replied

Rated 4 out of 5 stars

I'm looking for something different. I found several pieces I liked. Will probably order again from you once I see how the size goes.

Company replied


Company details

  1. Women's Clothing Store

Written by the company

The brand was founded in 2021, and since then Dashingsoul has been dedicated to provide some of today’s most exciting and edgy fashion apparel to consumers worldwide. We launch over 200 new products a week, so you can purchase the latest models at appealing prices. We make fashion accessible, so every lady across the globe can get the wardrobe of her dreams.


Contact info

3.4

Average

TrustScore 3.5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I ordered a lovely whaleshark hoodie…

I ordered a lovely whaleshark hoodie from dashingsoul, the courier in the UK DPD delivered my order to the wrong address but I was out of the country. I emailed them and they immediately responded apologised and confirmed they would dispatch another which I received from a different courier with no delays. I was very impressed with the high quality customer service and the tone of emails from them which was super helpful. The hoodie itself is beautiful I love it it’s really pretty and very warm I’d very much recommend the company

March 15, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!

Rated 4 out of 5 stars

Attractive Design & Japanese Patterns

Attractive design and Japanese patterns. Tried to find the long necklace pictured with the tops that I ordered, but apparently you do not sell them. You should. I'm sure that I am not the only customer who finds the combination appealing.

March 16, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! We will provide more different items in the near future. Please stay tuned. Wish you a great day!

Rated 4 out of 5 stars

I purchased the octopus shirt black

I purchased the octopus shirt in black, ran big, but I can tuck it in, the colors are vibrant, and the material is soft and substantial. I am very pleased with my purchase.

March 2, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Blue crab sweatshirt

I will definitely keep shopping with DashingSoul! There were some issues with the delivery of my shirt. I reached out by email and they have responded to every email with options and ways to make sure I get the shirt that I was so excited for! The communication has been phenomenal!

March 9, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Great choices.

March 11, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Simplicity has always been a pet…

Simplicity has always been a pet peeve!!
You’ve definitely delivered well!

March 10, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

I was wanting to buy the wide leg cat…

I was wanting to buy the wide leg cat eclipse pants that I saw on Facebook but they were not available when I looked on the website. 😐

But I did find other clothes that were equally interesting.

If the wide leg cat eclipse pants come back in stock, please let me know. Dot )0(

March 5, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support and love! It’s our great pleasure to serve you! We will have more styles in the near future. Please stay tuned. Wish you a great day!

Rated 5 out of 5 stars

My top I ordered was a large and it was…

My top I ordered was a large and it was too big. The fabric doesn’t shrink so I needed a Medium. They allowed a return. They said that they would send a replacement for free. I am anxious to get this as I really love their designs and will be a repeat customer. A good company makes the customer happy…When I receive the corrected size Medium I will be totally happy. Thank you.

February 27, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

The stuff is really nice and it looks…

The stuff is really nice and it looks like the picture.

February 26, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

good products

good products, good prices, and the item's images are good

February 24, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

I love the products

I love the products. Site was easy to navigate.

February 19, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

I love fish

I was looking for tops with fish on them. I put the interesting ones on my cart and then narrowed it down to two. The purchase via PayPal went smoothly. Now I'll wait to see how long it takes for them to arrive.

February 19, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Very easy to place my order

Very easy to place my order, much to choose from. Shipping took a bit, but worth the wait. Loved the colors very vibrant. The customer service is Great! You always get a response back.

February 11, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Great products

Quick delivery. Great return and refund support. Absolutely lovely designs.

February 10, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear customer, Thank you so much for your support! You could just wash the item in the normal way. Wish you a great day!

Rated 1 out of 5 stars

Warning! Cheap prints and low quality clothing

Warning! Do not buy any products from this seller. Expensive prices for cheap, synthetic materials, low quality prints and badly fitting clothing, not as pictured or advertised. They will not process a refund unless you pay for return postage to China. This is a scam.
Update 5th Feb: Update 5 February:
In response to Dashingsoul’s public comment on this review stating that they contacted me by email, I have not received any follow-up email from them regarding a resolution. My previous email correspondence with the seller did not result in a satisfactory outcome, and the subsequent PayPal case also did not resolve the issue. The public response here suggests support that I have not experienced in practice. (yes, I checked my spam folder)

January 13, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Hello, sorry for the inconvenience caused to you. We have contacted you regarding the issue and we would like to resolve the problem with you. Please kindly check your email or spam folder. Have a nice day!

Rated 1 out of 5 stars

Cheap materials

Cheap materials, false advertising, poorly made clothing from a warehouse in China. Return policy is deceptive; shipping costs are prohibitive. Garments advertised as 100% cotton are cheap polyester. Customer service is non-existent. Avoid this webiste and this online retailer. It's a total scam.

December 1, 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Dear Customer, sorry to hear that you were not satisfied with the order. Upon checking the items, they were both 100% cotton. For the other details, you can click here https://dashingsoul.com/pages/faq to check them. Moreover, PayPal has resolved the issue. If you need more assistant, you can contact PayPal to get more information. Thanks for your understanding.

Rated 4 out of 5 stars

Not bad, for cheap china stuff!

I ordered before I read these reviews. So I didnt know what to expect or if anything was even coming! Their tracking worked and was updated almost every day. Similar to Shein. One order took 3 weeks to come in. These are def not as pictured, 100% polyester, designs arent 'sharp' but they look pretty darn ok, esp from a small distance!! They are printed front and back. It all fit me (1 size larger than youd normally order small = medium), nice colors, one 'sweater' is just about the cutest fitting long sleve I own and I may get another one! - V neck pullover 'sweater'. Also got long sleve polo 'sweater'. Not a knitted sweater but warm for sure. Got a pair of pants, just elastic waist but the print is colorful, looks pretty good, comfy, totally going to wear them! Not sure about washing as there are no tags. I will try cold, gentle and air dry. If you have ordered from Shein or Wish, this is about the same experience. Not feeling ripped off. I posted this so you'd know what to expect! If you expect exactly what's pictured, you'll feel disappointed.

January 7, 2026
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Hello, sorry for the inconvenience caused to you. We have contacted you regarding the issue and we would like to resolve the problem with you. Please kindly check your email or spam folder. Have a nice day!

Rated 1 out of 5 stars

Horrible print quality

It's bad enough that the designs are clearly not credited, and the fabric is garbage, but the print quality is _atrocious_. I ordered 3 pieces with Hokusai's Great Wave and I got a print of an awful discolored JPG, complete with compression artifacts like it was downloaded from someone's ICQ profile picture in 1996. After reading the reviews here in not going to even bother to try and send them back, I'm just going to leave them on the street and hope to see some local junkie wearing them with style a week from now.

December 28, 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Hello, sorry for the inconvenience caused to you. We have contacted you regarding the issue and we would like to resolve the problem with you. Please kindly check your email or spam folder. Have a nice day!

Rated 1 out of 5 stars

I'm really disappointed in the quality…

I'm really disappointed in the quality of the materials and the garments. The screen printing is also blurry, and doesn't really look like the photos in the ads

December 29, 2025
Unprompted review
Dashingsoul logo

Reply from Dashingsoul

Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address contact@mail.dashingsoul.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

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