DASH Rides | Cycling made affordable Reviews 74

Dash have been really helpful in helping me set up my companies cycle to work scheme and then choosing my own bike. They were brilliant at going back-and-forth to find me the right bike from the right supplier and I’ve been really informed throughout the process. The particular help from Chris was greatly appreciated in helping me select the correct bike and the setup of the whole scheme was very professional. I would certainly recommend and I’m going to roll the scheme out within my own companies.

Got a really good deal from DASH. Very happy with my bike and the speed of the process - as well as saving lots of money! There is a bit of lack of background info on the bikes on the site but the customer service is great and you get loads of help and advice on choosing the right bike. Always a very quick response. I'd highly recommend.

Dash is a great way to cycle to work cheaply - I've never done it before joining my current employer, but I'm not sure I'll go back. Dash made it very easy to use Lime bikes and also pick up all the kit to be safe.

Excellent experience with Chris. Nothing was too much trouble. Sourced everything I needed and at the best price. Stress free process, would highly recommend.

Great company, very helpful professional and polite, I dealt with Chris who went above and beyond helping me chose the right mountain bike for me. I would definitely recommend DASH. thanks for all the help,support and professional advice given all the way through the process, its a 5* from me. Thanks again Chris.

I had to return the bike and place a new order, and the team helped me sort everything out — which was fantastic. Very professional team, and Chris Primmett supported me throughout the process, answering all my questions and making sure everything went smoothly. I'm really happy with the experience. Thank you!

Great service from Dash. Chris helped with a difficult situation where a bike would not be delivered in time and so helped get an alternative from a local bike shop, without any charge to myself. You can always get through to speak to someone and a good choice of products online as well

What can I say about the team at DASH... Attentive, responsive, helpful. I purchased a Cowboy in January 2025 and due to some delays from the retailer, my delivery date was only in May 2025. Chris and the team at Dash went above and beyond and provided me a temporary bike while mine didn't arrive. They kept me updated on the delivery status and always replied to my emails in a timely manner. If you haven't taken advantage of cycle to work scheme yet, what are you waiting for? Speak with the team, and they will guide you!

Amazing company, i have been renting my bike for the last 6 months, had a few accidents and they have fixed it in less than a week! the experience has been so good that i have decided to purchase my own bike through them, i could not recommend it more!! thank you Tom

Gil

I've had a lot of different cycleschemes in the past. This one is WAY faster than I would have even dreamed off and the after-care is second to none. As an example, I asked for one of my bikes on Tuesday afternoon. It's arriving tomorrow (Saturday) and the support I've received between now and then has been exemplary. Factoring in how good cycleschemes are anyway, I couldn't recommend this one any more highly.

I have been a customer of Dash since 18 months now, leasing an electric bike. Whenevr i have an issue or need maintenance, they have been super quick to reply and even visit my premises for maintenance within a maximum of 48 hours!!

The experience has been brilliant from start to finish. The Dash team have dealt with all our queries quickly and a so helpfully it's always a joy to speak with them. The billing is easy to understand and my Brompton has turned into me daily transport. About to sign up for another year and try something new.

Subscribing was really easy, delivery of the bike was fast, and every single query I have had has been answered swiftly and very politely. It's been a marvelous experience.

Quick arrival of bike, fairly painless to set up finance, excellent after service from Tom.

Amazing, very friendly, professional, kind.

The bikes are amazing quality, but from what I’ve seen and heard the batteries are kind of fragile so just be careful to treat it very gently.

However is highly recommend

Special thanks to Tom!

excellent experience so far using Dash. Signed up, very easy process. Had help choosing a bike with a personal call back from a team member to help me decide on the pros and cons. Got authorised quickly through my HR. Now my commute is so much nicer and quicker than the bus journey I was taking and the bike is very high quality. Very helpful it includes helmet bike lock and insurance so I don't feel worried about using it.

The e-bikes comes with helmet, basic tools, and insurance, for your piece of mind. Managed by committed and skilled young professionals, Dash has an option of bike models you can choose from, and gives an excellent service. Overall great experience that I would recommend any day.

I've had a Volt Pulse from Dash for about 3 months now, and I absolutely love it. It makes my commute to and from work so much more pleasant, and saves me an absolute fortune in train fare.
I received my bike with just over 100 miles on the ODO meter and a few small scratches - I have since done an additional 400+ miles. Very happy rider!
The electric assistance is both convenient and sufficient, making my 5+ miles commute a breeze.
I've also been happy with the service from Dash - they are quick to respond to any questions and are very accommodating.

Great experience! I had a couple of questions about the bike I wanted to choose and the overall process, and they were very quick to reply with very helpful answers.
Delivery was quick and as expected.
And even more importantly, I love the bike!

Super helpful and responsive team - I absolutely love my VOLT Kensington - it has transformed how I get around.