Datagen Internet Services PVT.LTD Reviews 

They hold your phone number hostage. Cannot switch providers.

Scam alert. They lure you in with promises of "free" service, then charge a fortune for basic features.

The real crime is what happens when you try to leave. They lock you out of your account by adding a password from their end that you didn't request. Because of this, my phone number is now stuck on their system. I cannot use it with any other provider.

I've switched providers many times before. Usually, you just ask to leave, they remove you from their system instantly, and you move on. This company actively blocks the transfer and then blames you for it.

We even confirmed with Meta that this provider is lying and intentionally disabling us from switching. To make it worse, they refuse to answer calls or emails.

I’ve been trying to fix this for two months. Unprofessional, unethical, and borderline fraudulent. Avoid at all costs.

I got to know about them 2 years back and since haven't turned back, I must say Datagen is a great choice for businesses that need a reliable and easy-to-use communication API platform. Their services are affordable and they offer a wide range of features.
Here are some specific things that I liked about Datagen:

1. Their services are reliable and can be used to connect with customers all over the world.
2. They offer a variety of features, including two-factor authentication and missed call services.
3. Their services are affordable
I would recommend Datagen to any business that is looking for a communication API platform.

I got Datagen Internet Services 3 years back while searching on Google for bulk messaging solutions, and I must say it has been a fantastic experience since then. The dashboard and SMS API connectivity have been incredibly user-friendly and efficient delivery. The service utilizes top-notch operators becoz it delivers messages promptly and consistently. I am using bulk SMS, OTP verification as well as WhatsApp Business, and the overall experience has been nothing short of amazing. I say thanks to Ritu and Rahul, for their exceptional support and services.

I setup an account for a client with this company primarily to use for OTP verification. All was well for about 1 month then we were denied access to their server so were not able too send messages. This was despite having significant credits on the account and without warning so we immediately registered a service ticket request.

Despite this being a Business Critical service this request remains unanswered and out attempts to contact them via WhatApp and email have all been fruitless. Initially they responded to WhatsApp messages and promised to resolve the issues which also include an inability to update our profile online (this always produces an error message) .

I have requested support and different contact details but once again these requests are just ignored. WhatsApp messages are delivered but not responded to.

I would suggest there are better suppliers out there who actually provide some level of support and don't just ignore stranded customers