I feel that the chat I've experienced so far feels genuine (there's a lot of fakery around. It would be very helpful is profile addressed where thethe profilee lived
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely shocking!!! Consenting adults trying to exchange details prohibited unless a certain extortionate amount of money is spent to "show it's a real connection and to protect the other party". I... See more
Company replied
I like that the ladies are generally nice and easy to talk to.I had one experience where I got very close to a girl and I suspected too many things but kept going until she made a big mistake.She sent... See more
Company replied
Beautiful women they seem decent and honest too..thank you,I will give it a 10 because the atmosphere feels respectful . Chats don’t turn uncomfortable. I do wish there were a few more welcome credits... See more
Company replied
Company details
Written by the company
Datingsmatch is an online dating platform designed to create thoughtful and enriching interactions for singles 💌. It focuses on meaningful communication, offering a warm, caring, and uplifting space where connections feel natural. ✨ The interface is simple and user-friendly, making it easy to navigate, connect, and interact without effort. 💬 Messaging tools are built to encourage positive and fulfilling conversations, helping members exchange ideas and stories in a heartfelt way. 🌿 A supportive environment ensures that everyone feels valued and comfortable, with kindness and respect at the core of every interaction. 🤝 Friendly customer service is always available, ready to assist with questions and make each user’s experience smooth and enjoyable. Datingsmatch is designed to make online dating refreshing and inspiring. Whether you’re looking for light conversations or deeper connections, it offers a safe and thoughtful space to explore relationships at your own pace ✨.
Contact info
United States
- support@datingsmatch.help
- datingsmatch.com
3.1
Average
42 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It would be nice if credits were not so…
It would be nice if credits were not so expensive.
March 4, 2026
Unprompted review
Reply from Datingsmatch
Thanks for sharing this. Credits are part of how the platform works, and each user decides what features feel worth using for them — Rachel
Very expensive
Very expensive. Paid almost $ 240 in a day for just chatting and create relation as a friend.
February 25, 2026
Unprompted review
Reply from Datingsmatch
I’m really glad you’ve been able to connect with someone, and hope the experience continues to bring value. You choose what features to use, and you only pay for what you use. Credits unlock certain options, so you can go at your own pace and use what feels right for you — Rachel
Very informative and understanding
Very informative and understanding
February 18, 2026
Unprompted review
Reply from Datingsmatch
This was really nice to read. Really appreciate you sharing your thoughts — Rachel
The one thing I wish was it wasn't so…
The one thing I wish was it wasn't so expensive, other sites have 150 coins for 20.00 dollars.
And I wish your video and audio worked.
Also maybe a monthly fee for unlimited use option.
Your customer service is outstanding.
Thank You
Dana
Have A Great Week !!
February 15, 2026
Unprompted review
Reply from Datingsmatch
Thanks for sharing, and for the helpful suggestions. Glad you had a positive experience overall — Rachel
All women beautiful
All women beautiful, first they don't read your profile and 90% are fro Ukraine or Colombia and those who say USA, they don't know what state, I think this is all AI driven STAY AWAY
January 26, 2026
Unprompted review
Reply from Datingsmatch
People join the platform from different countries and use it in their own way, so profiles and conversations can vary. If something felt unclear or raised concern, the best way to have it reviewed is through the in-platform report tools or by reaching out to support@datingsmatch.help so the team can take a closer look — Rachel.
I’ve been scammed
I’ve been scammed before a few times so I’m leary. But I think this site is good and nice to chat and that says a lot coming from me. I’m usually very careful but here the interactions feel real and polite. I did contact support once with a question and the reply wasn’t fast tbh. I think customer service could do better with response times
January 1, 2026
Unprompted review
Reply from Datingsmatch
Thanks for sharing this. I’m really glad the conversations have felt respectful, and I appreciate you flagging the response time, we’ll keep working to make things better — Rachel.
Good impressions so far
Beautiful women they seem decent and honest too..thank you,I will give it a 10 because the atmosphere feels respectful . Chats don’t turn uncomfortable. I do wish there were a few more welcome credits to explore premium features without feeling rushed but compared to other sites I’ve tried it’s still fair. The chats and the connections have been worth it 👌
January 8, 2026
Unprompted review
Reply from Datingsmatch
Thanks for this, Jim. It’s nice to hear the experience has felt fair and worthwhile — Rachel.
Never expect
Never expect, being chatting that soon. I signed up thinking I’d just look around and suddenly I was already in a real conversation. People reply and don’t disappear right away. But sometimes messages arrive a little late. U need to fix that bug asap
January 4, 2026
Unprompted review
Reply from Datingsmatch
Jake, it’s fantastic to see how quickly you’ve jumped into conversations! Regarding the late messages, that shouldn’t get in the way of your experience. I’ve passed this on to the team, and we’re already looking into how to fix it. Thanks for being part of the community — Rachel.
Incredible site
Incredible site, easy to navigate. Met a few very nice women here. I like that nothing feels hidden or overcomplicated. Everything has worked well for me so far, no issues. It feels well-organized and professional to use, especially if you don’t like very complicated platforms.
December 30, 2025
Unprompted review
Reply from Datingsmatch
Nice to know it’s felt easy and not overcomplicated. Thanks for the note — Rachel.
Relaxed and very simple site
i love it it’s very chill and user friendly which is exactly what I was looking for. chats are kind and the layout doesn't fry my brain. but for me the design does feel a bit basic and not very modern, but it’s simple at least. quick response make me stay, so easy to chat here with legit and smart women
December 29, 2025
Unprompted review
Reply from Datingsmatch
That was lovely to read. I’m really happy the platform’s working well for you and that the conversations feel kind and easy. And I hear you on the design; simple and accessible is the goal, but your feedback helps us guide future updates to keep things fresh. Wishing you lots of great moments ahead — Rachel.
THIS IS A SCAM
THIS IS A SCAM. I have learnt the hard way. Thought I was having a meaningful conversation with a guy but his photos
are all AI. I’ve had it checked out and I would advise anyone not to use this site.
November 28, 2025
Unprompted review
Reply from Datingsmatch
This platform doesn't allow deceptive behavior of any kind, and many profiles are verified according to the Terms of Services to help keep things safe. What you described definitely shouldn’t happen, and I want the team to look into it properly. If you can send any details to support@datingsmatch.com, they’ll investigate it closely and take action if anything violates the rules. No one should feel misled while trying to connect, and I want to make sure this gets handled with care — Rachel.
It's hard to tell if profiles are real…
It's hard to tell if profiles are real and not AI, the cost is really expensive especially when your paying in USA dollars, there should be a option for a membership instead of the costly token set up.
October 15, 2025
Unprompted review
Reply from Datingsmatch
Hi Shannon,
Please note that this platform uses a credit-based system designed to give users flexibility, you only pay for the features you choose to use. This helps maintain a secure and well-supported space for communication. A lot of profiles of our users are verified according to our Terms of Services, and our moderation team monitors suspicious activity to ensure compliance. We’ll also share your feedback about pricing and membership options with our team. If you’d like assistance managing your credits, feel free to reach out to us at support@datingsmatch.com, we’re happy to help.
Respectfully,
Rachel from Datingsmatch
The profiles are all fake ...
The profiles are all fake .... the pictures all look like they are out of a magazine. Plus you have to spend money to talk to people! Its a honey trap for lonely people. Don't fall for it!!!
October 3, 2025
Unprompted review
Reply from Datingsmatch
Hi Claudi,
This platform is built with internal policies to maintain a secure environment and profiles are verified according to our Terms of Service to support that goal. If you ever notice suspicious activity or suspect a profile may not comply with the rules, please contact our support team at support@datingsmatch.com, they will review your report thoroughly.
Respectfully,
Rachel from Datingsmatch
I have been chatting with someone and…
I have been chatting with someone and enjoying it. It just has become too expensive to buy credits. Anyone else?
September 4, 2025
Unprompted review
Reply from Datingsmatch
Hi Rosalie,
We’re happy to hear you’ve been enjoying your conversations. Please know that credits are required for certain services, but our members remain in full control of which features they choose to use. For longer interactions, many users find that larger credit packages help make communication more cost-effective. Your feedback is important, and we’ll share your comments with our team as we continue improving our service. If you’d like more information about available options, please feel free to reach us at support@datingsmatch.com.
Respectfully,
Rachel from Datingsmatch
Tbh I just wanted to waste some time…
Tbh I just wanted to waste some time after work, but the vibe here is better than most platforms I’ve tried. It’s super easy to get around, notifications don’t bug you too much, and people actually reply. Still early, but so far it’s been chill
June 28, 2025
Unprompted review
Reply from Datingsmatch
Hi Harvey,
Thanks for your feedback! We’re happy to hear you’re enjoying the vibe and finding the platform easy to use. Hope your experience continues to be chill and rewarding!
Respectfully,
Rachel from Datingsmatch
Messages take forever to go through
Half the time I’m staring at the “sending…” icon for way too long. Sometimes messages just vanish and never show up in the chat. It completely ruins the conversation flow and makes it feel like the platform can't handle it properly. Messaging should be the one thing that always works, no excuses.
July 6, 2025
Unprompted review
Reply from Datingsmatch
Hi there,
We're sorry to hear about the trouble you've experienced with message delivery. Our team is constantly working to improve platform performance, and we know how important it is for messages to go through quickly and reliably.
Message delays can occasionally happen due to network conditions or high activity, but we aim to keep things running as smoothly as possible. If issues continue, please don’t hesitate to contact our support team at support@datingsmatch.com so we can take a closer look.
Respectfully,
Rachel from Datingsmatch
Reply from Datingsmatch
Hi Ava,
It’s always great to hear when a connection shows promise. Whether things grow or just lead to a good chat, we’re glad the experience has started off on a positive note.
Respectfully,
Betty from Datingsmatch
Notifications come in on time
Notifications come in on time, no delays so far. Makes it easier to keep the chat going.
June 18, 2025
Unprompted review
Reply from Datingsmatch
Hi Jacob,
Thanks for pointing that out — we're happy to hear notifications are working well for you.
Respectfully,
Betty from Datingsmatch
I created a profile in like two minutes…
I created a profile in like two minutes and started browsing. No tech issues, everything loaded fast. The vibe is way less pressure-y than some other sites I’ve used. Actually enjoyed just scrolling and checking things out.
July 16, 2025
Unprompted review
Reply from Datingsmatch
Hi Brian,
Thanks so much for sharing your experience! We’re really glad to hear the site was easy to use and that you enjoyed the laid-back vibe. Enjoy browsing!
Respectfully,
Rachel from Datingsmatch
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.