David Astburys Reviews 376

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and proactive approach, making interactions pleasant and productive. The service provided is consistently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional issues with property management, feeling they had to do more chasing for resolutions. Additionally, a few other people felt that some agents were rude or that their concerns were not respected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the excellent support and efficiency of... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the prompt, clear, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

User experience

People report positive experiences with user experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Selda, Elena, Rebecca, Safa, Ollie, Louanna, and Maria, I just wanted to take a moment to reflect on what it’s like working with you guys & how highly professional, responsive, and solution-... See more

Rated 5 out of 5 stars

Thank you to everyone at David Asburys in Crouch End. We used them for renting and then for for selling our flat. The whole team went the extra mile, although we didn' get the price we were hoping fo... See more

Rated 5 out of 5 stars

Elena Sarris is professional in her work and with her knowledge she is helpful in difficult situations that arise. She always tries to meet her clients expectations and she always works over an... See more

Rated 5 out of 5 stars

We had a great time renting with David Astburys. This was mainly due to the fact that our property manager Selda was incredible! She was always so prompt in her replies and really assisted us with eve... See more


Company details

  1. Money & Insurance

Information provided by various external sources

David Astburys is an independent London estate agent offering a personalised service to help with all of your property needs. Search properties in London now with David Astburys.


Contact info

4.8

Excellent

TrustScore 5 out of 5

376 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

We contact this company DAVID ASTBURYS…

We contact this company DAVID ASTBURYS for letting and they play game with us.The staff was rude. They don’t respect their clients. Totally bad experience. Really disappointed!

April 22, 2026
Unprompted review
David Astburys logo

Reply from David Astburys

Hi Saira,

Hope you are well.

I’m one of the founders and wanted to reach out to you personally to help remedy the situation.

Can you provide some further information, so we can look into your feedback and attempt to help support you with your search.

My email is Aaron.cox@davidastburys.com.

If you email me back asap, you have my assurances, I will look into it and revert back to you.

Regards,

Aaron Cox
Partner @ David Astburys

Rated 5 out of 5 stars

Emergency repairs

Had to deal with an emergency in a flat rented our from David Astburys. Oliver Sandamas, our letting contaact with Astburys, responded quickly and efficiently, using a helpful AI tool out of office hours, and then arranging a tradesman to come and fix the problem within a few hours.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

As a contractor working with David…

As a contractor working with David Astburys, it’s essential for us to have clear and accessible information for all required works, as well as reliable communication with the office should any issues arise. The team at David Astburys consistently provides both.
All staff are a pleasure to work with and are always prompt and helpful in responding to any enquiries.
More recently, we have been dealing with Alejandra Villaola, and we would like to highlight her professionalism. She has been efficient, responsive, and a great point of contact throughout our dealings.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

My sincere thanks to Rebecca

I like to sincerely thank Rebecca. She has been absolutely wonderful, so professional, prompt, friendly and exceptionally efficient. My experience with Rebecca and David Astburys could not have been any more pleasant. So pleased that I decided to delegate the management of my property to DA and of course Rebecca has made the whole experience so pleasant and worthwhile. Simply thank you Rebecca. Mitra

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Eased our concerns and went above and beyond.

We were very nervous about renting our first home together but the team at David Astburys made things extremely clear and simple. They've offered so much support and have replied promptly and succintly throughout. Rebecca in particular has been a superstar but very grateful for the whole team's efforts.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

5* property manager

Our property manager Alejandra has always been very helpful, friendly, and proactive in her approach to addressing issues and keeping us updated during our tenancy.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Why I Recommend David Astburys

I and the team have worked alongside Selda Mehmet and the team on multiple projects as a contractor, and it’s been such a positive, pleasant experience.

Selda is always friendly, approachable proactive and easy to work with. Communication is always clear and straightforward, which makes coordinating works and resolving any issues smooth and efficient. Any questions or queries are dealt with quickly, and you’re never left waiting for a response, which is invaluable when you are so busy.

Her and the team and well committed to ensuring that the standards are kept high across all properties on their books.

David Astburys is a fantastic company to work alongside and I do recommend them if you are looking to Rent, Buy or even work alongside in maintenance. It’s clear they take pride in their service and the relationships they build with both clients and contractors. I’d have no hesitation in recommending Selda and the team to others in the industry.

Thank you for your continued trust and support!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Spam endlessly with calls and emails

Spam endlessly with calls and emails. I didn't even give them my details. I've reported them to OfComm.

April 7, 2026
Unprompted review
David Astburys logo

Reply from David Astburys

Dear Mr/Mrs EG,

Thank you for your review.

I would love the opportunity to look into this further for you and ensure that you are not contacted any further, as you have requested.

Would you mind emailing me on Aaron.cox@davidastburys.com and you have my assurances I will have this actioned immediately. As I need further information from you, so I can opt you out of all further communication.

Thank you again for notifying us of the situation, as we are always open to receiving feedback and rest assured it will be dealt with promptly.

Have a good evening,

Aaron Cox
Co-Founder and Manging Director

Rated 5 out of 5 stars

Really good experience

Really good experience. Kieran and March were highly engaged throughout the purchase and really helped in getting the process completed in the shortest amount of time.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thoughtful and helpful

All of our inquiries have been quickly and thoughtfully attended to, specifically by Safa, our Property Manager. We appreciate your help!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Am dealing with Alejandra at the Crouch…

Am dealing with Alejandra at the Crouch end branch, she's our contact as they're managing our property. She's extremely helpful, diligent in her work and always striving to ensure issues are dealt in an efficient manner. Happy to recommend.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Alejandra has been a fantastic property…

Alejandra has been a fantastic property manager. She’s incredibly on the ball, considerate, and made the whole process of moving into my new place so much easier. I really appreciate all the effort she put in to help me settle in

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Safa is an excellent property manager

Safa is an excellent property manager - she follows up promptly and is exceptionally professional. I am happy to trust this firm with my property management needs. They have great expertise and are always up to date with the latest rules. They are also proactive in ensuring end of tenant requirements are carried out effectively.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to thank Terry from David…

Just wanted to thank Terry from David Astburys for his diligent help in assisting me in finding a property. He listened to what my needs were and sent me properties that met the criteria. Even though I didn't end up purchasing a property via David Astburys in the end, Terry's help was a real comfort during what can otherwise be quite a stressful process.

March 31, 2026
Unprompted review

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