David C Cook Reviews 

3,364
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 672 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the remarkably fast delivery times, smooth website navigation, and the absolute efficiency of placing their purchases online without trouble. Reviewers frequently mention that the wonderful study materials, helpful books, and curriculum options are exceptionally useful for their regular weekly church classes. However, some customers also noted frustrating issues with placing online orders or completely failing to receive prompt email responses from support teams. A few other people also felt that missing digital downloads, incomplete shipments, and unfulfilled change requests caused some noticeable operational inconveniences for them.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the helpful teaching editions, timely... See more

Order

Customers had positive experiences with order, frequently praising the fast shipping times and timely... See more

Delivery service

Users describe positive interactions with delivery service, noting that people consistently receive their... See more

User experience

Clients share positive opinions on user experience, noting that the website is easy to navigate, the ordering... See more

Service

People report positive experiences with service, expressing complete satisfaction regarding quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received an email for a discount on the 2026-2027 Standard commentary Placed order received quickly. The use of the verification code is a real problem. Packaging for shipping is ridiculous. Ov... See more

Rated 5 out of 5 stars

David C Cook has been providing quality Christian curriculum and literature for several years. The website is user friendly, and the ordering process is quick and efficient. I downloaded the Adult Qua... See more

Rated 5 out of 5 stars

I always enjoy how quickly my Sunday school Teachers edition arrives. I also appreciate that they returned the book back to its former size , and being a senior I need the large print. Thank you for... See more

Rated 5 out of 5 stars

I'll be honest;it was difficult getting to the eighr page to order. But once I got there, the rest was easy. Downloading process was easy, but since i downloaded the material, i seem to be able to pri... See more


Company details

  1. Religious Organization
  2. also in
  3. Book Publisher
  4. Music Publisher
  5. Non-Profit Organization

Written by the company

David C Cook is a nonprofit organization dedicated to publishing and distributing leadership, discipleship, and worship resources to help Christians all over the world grow in their faith and pass it on to the next generation. Global Ministry Outreach We invest in global outreach to develop ministry partnerships and programs where Christ-centered resources are desperately needed and children are especially vulnerable. Books & Curriculum You can find David C Cook books and curriculum published in more than 150 languages and distributed in more than 120 countries. Praise and Worship Music Through our music division, Integrity Music, one third of the top 500 praise and worship songs are written by Integrity artists and sung in churches throughout the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,364)

654 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service!

I placed an order for Sunday School curriculum on Friday and received it on the following Tuesday. I also left a message to remove one of the items I ordered by mistake, and that was taken care of. I couldn't ask for better service!

August 24, 2026
Rated 1 out of 5 stars

Haven't gotten my order

Haven't gotten my order! This is sooooooooo unlike you guys! And no word on when I should receive it either

August 10, 2026
David C Cook logo

Reply from David C Cook

Thank you for sharing your experience with us! We're very sorry for the delay in shipping your package. Showing a system glitch held the order from shipping. We have rush shipped the order and tracking shows it will deliver tomorrow. We do apologize for the inconvenience this has caused you! If we can further assist while waiting for the package to arrive, please call 800-323-7543 or email us at customercare@davidccook.org.

Rated 3 out of 5 stars

Just recieved this is my initial…

Just recieved this is my initial thoughts and I will give more once we go through the lessons. For first impresiions very cheap for the price

August 24, 2026
David C Cook logo

Reply from David C Cook

Thank you for sharing your feedback with us! We have passed your comments along to our editorial team for review. We would love to hear more as you dive into the material! If need assistance, please call 800-323-7543 or email customercare@davidccook.org.

Rated 5 out of 5 stars

Great service!

Material was easily located, information from previous orders saved. The transaction was completed in minutes and the downloading sent momentarily.

August 23, 2026
Rated 5 out of 5 stars

Sorry!


I so sorry for the first review. I did receive my order and it was good. Forgive me and continue doing a wonderful job. Again forgive me.
Theresa Hatcher

August 24, 2026
David C Cook logo

Reply from David C Cook

Thank you for sharing your feedback with us. After further review, we're showing the item purchased is digital. You should have received an email with the link to download the material. Please check junk and spam folders if not received in your inbox. If ordered digital in error, please call 800-323-7543 or email customercare@davidccook.org and we'll be happy to assist with placing a new order for print.

Rated 5 out of 5 stars

No drama :)

No drama :)
We had been using a big-name online retailer that's really struggling lately with inventory and possibly honesty about what they actually have in stock. You mean what you say, and you deliver it quickly. Thanks! --Cathy

August 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look