David Nieper Reviews 524

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabrics and construction, with many items lasting for years. The service is frequently highlighted as friendly, efficient, and helpful, with staff going out of their way to assist. People also appreciate the reliable and beautifully presented delivery service. A few other people also felt that the coloring of some items was not as expected, with "white" sometimes appearing cream or yellow. Additionally, some customers experienced delays in receiving their orders due to fabric availability or issues with international shipping.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the high quality... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the very good to... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the company for its... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and efficient... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being charming,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... See more

Rated 5 out of 5 stars

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few thing... See more

Rated 5 out of 5 stars

Clothing from this company is always well made and I especially like to support Uk companies where items are ethically produced. The service is friendly and efficient and items are carefully packed an... See more

Rated 5 out of 5 stars

Your clothes are tastefully made, the materials are lovely and they wash very well. Whenever I ring your office I am always greeted by your very courteous ladies, they are calm and offer practica... See more


Company details

  1. Clothing Store

Written by the company

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent products

Thrilled with all 4 products I have purchased within the past 3 weeks. Great to be able to buy British made clothing, Customer service second to none, packed beautifully

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Quality all the way.

I was a bit late placing my order for the triple crepe trousers. I rang the office to see how long it would take as I wanted them for cruise on 6th June. I told the lady if they wouldn't be ready in time I still wanted the trousers as I had not seen any anywhere else as good.
The lady said she couldn't promise anything but that they would do their best. The 6th June came round and I got a text/ e mail to say they were being delivered that day. We were being picked up at 12 noon so I didn't honestly think I would have them in time. An hour before there was a knock at the door, and the man handed me the box!!!I I quickly tried them on ! Perfect fit. I put them in the top of my case and off I went on holiday complete with my amazing ivory triple crepe trousers. Thank you to the team at David Nieper. You are the best. Congratulations

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, extremely well packaged, delivered by postman so reliable. My favourite style with round neckline.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

What’s not t9 like?

This company often telephones me to check that my order is correct.
Everything I receive is top quality and arrives soon after I order it.
They got out of their way to please and the company is lucky to have such valuable staff.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nightwear

Soft cotton jersey nightdress, long length (not often available), and long sleeves, ready for next winter. All my nightdresses are David Nieper. I like the quality.

May 26, 2025
Unprompted review
Rated 4 out of 5 stars

A good fit but I was a bit disappointed…

A good fit but I was a bit disappointed with the weight of the top. I expected a heavier jersey cotton. Quite expensive for that material.

June 15, 2025
Unprompted review
David Nieper logo

Reply from David Nieper

If you are ever unsure about a garment please do not hesitate to contact us on 01773 836000 for a chat about it. We only want you to be delighted with everything you buy and have a full 90 day returns policy for all unworn garments. Best wishes, Amanda Wain.

Rated 5 out of 5 stars

As always beautifully made and packed

As always beautifully made and packed. The fit is perfect. I feel the shirt and trousers together are a bit too much so will wear them separately. A plain shirt in the same style would be good if you ever do one. The white classic tee is the best I’ve had. Well done all the team

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Always first class

Always first class both in customer service and well made clothing.
I have been a customer for many years and keep coming back for more.
Thank you for your support

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Speaking personally to staff.
I ordered a dress which I decided was possibly better in a smaller size.
As I was concerned I would loose my discount if I ordered a smaller size I telephoned.
Everything was sorted quickly.
I am delighted with my purchase and very quick refund on the returned item

May 18, 2025
Unprompted review
Rated 4 out of 5 stars

Too many catalogues featuring the same items

Once again I feel I receive too many catalogues with no new items featured.
There is no doubt that David Nieper clothes are of high quality, and they last. And it's good that you make provision for the larger/older lady, without being 'frumpy'. Customer service is good too.
I personally would like to see more short-sleeved dresses – even in the winter season.

June 22, 2025
Unprompted review
David Nieper logo

Reply from David Nieper

Thank you for your lovely comments about our clothes and also your thoughts about our mailings which I have passed on to our marketing team. For customers who do not order online, we try to keep you updated with our various ranges by post. Please look out for our brand new Autumn/Winter collection with will be launched from the end of August onwards. Best wishes, Amanda Wain

Rated 5 out of 5 stars

It is very difficult getting quality…

It is very difficult getting quality clothing here in rural France. This company makes that easy for me to buy and send back any purchases I make (luckily only one of a dozen).
The sales staff at the other end of a telephone call are helpful and kind.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Your clothes are tastefully made

Your clothes are tastefully made, the materials are lovely and they wash very well.

Whenever I ring your office I am always greeted by your very courteous ladies, they are calm and offer practical advice if needed and never in a rush.

All in all full marks for everything, well done and many thanks.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

They fit perfectly

They fit perfectly, I’m delighted with them and can’t wait to purchase more in the future. The first green floral dress I purchased I received lots of compliments on.

June 22, 2025
Unprompted review

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