David Outwear – Official Customer Reviews Reviews 3,165

Customer service was great answered all my questions. Shipping was good arrived before expected date. Over all the quality of this coat is top notch. Ohio got hit with some very cold days -22 by the lakes where I live. I barely noticed the cold with this coat. I'm a blue collar man and I'm rough on my clothes this coat is holding up great. Only issues were a couple of failed and popped stitches. This was no problem I fixed it and had it back out and to work. 8.5/10 will be buying again.

David Outwear symbolizes the reasons why most folks prefer to buy from Amazon, much as we might loathe the monopoly Amazon represents. I won't bore you with the exchange details, but I'll say instead that if you have an exchange request? Mine took 9+ weeks. Customer service and promptness is key; David Outwear falls short every time.

The customer service was first class. The boots I ordered are lovely and of high quality. My only reservation is that they were slow in arriving, coming from mainline China, but it was worth the wait!

This has been an enjoyable purchase. It's a quality product! It's warm and comfortable, and looks great!

The product was what I expected, looks really good, seems like very good quality. The boots fits well and the size is ”correct”.
When I ordered the boots, I didn’t expected them to be delivered from China.. 🧐 but ok, I didn’t check either ☺️

The sizing is spot on. I wear a 2xl, I ordered a 2xl, it fits perfect. Ordering was easy. Initial quality exceeded expectations. We’ll see about the long term durability, I just received the jacket. It has become my go to jacket with pockets that are big enough to be useful and overall comfort.

Nice jacket.
Quality good.

Great product, bought the summer ones and they are so comfy and so stylish. Defo reccomend and may buy some more!

From point of purchase to the package being delivered has been a great experience! Shipping took 3/4 weeks but that’s ok! You couldn’t wipe the smile off my husbands face after he saw the logo! He didn’t want to take it off haha. Very happy costumer :) will be back again!
Customer service was great and checked in, made sure to update me when I asked for it. Thanks David Outwear!

By ringing me up and letting me know they are delivering it or it hasn't been delivered stupid scummy idiots are using "Shop" on Facebook one of the worse scamming companies for online purchasing. Don't give refunds, and don't send you a item number in the email. Just receipt with no order number on it. And "shop" are even worst They just take your money and never deliver it. Scum of the earth. Been waiting over two weeks for my coat. Just took the £80 and never turned up. Scum!!! Scum scum scum!!!!!!!

For a long time I had my eye on a particular leather jacket on this site.. I finally bought it and it arrived around 5-6 weeks later (didn't mind and was expecting a long delivery time, as I'm living in the UK).

The jacket was nice and the quality seemed good but it was too big for me - I got in touch with the team and was honestly surprised at how quickly and fairly they replied and got this sorted. While they have a 30 day return policy, I explained that it took more than 30 days for the jacket to arrive and for me to try it on, so they waived this and explained clearly how to return and what the next steps would be. Two weeks after sending the jacket back, the replacement jacket turns up and it fits like a charm!

While emailing their support team, I dealt with someone named Imma who was super polite and provided me with tracking info along the way. In a world where so many online clothing outlets are scammers or a bit dodgy, it's refreshing to come across a team that's actually decent. Great company and would highly recommend.

I’m so proud of

Was a gift for my father’s birthday and he loves it.

I ordered from them a week ago. The tracking on Shop.com was showing that a label had been created for one item but it hasn't shipped. The other shows no progress at all. I reached out to them and they said it had shipped and sent me a tracking link... that said the same thing as Shop.com. I told them since no tracking system was showing that the order had shipped after a week, I asked for some sort of proof it had shipped. They said give them 3-5 business days.
This is a scam, guys.
Now I have to go through disputing this $250 charge.

Super fast shipping, great price, great quality and CS even contacted me to check if everything arrived well and if I like it. Definitly buying this brand again!

I bought the jacket as a birthday gift for my brother. He absolutely loves it. He is really impressed with the quality and feel of the jacket when he wears it. It really looks great on him. I'd happily recommend to anyone, buy a jacket from David Outwear. Top quality service from start to finish.

Placed an order Jan 10 still have not received never again I was never told your product would take over 22 days to reach me. You need to be a little more transparent. Tell the people that shipping does take a while.

Jacket is good quality but it shipped with a broken pocket button, wrote a review about it and it never showed up on the website.

Beautiful coats just a little thin.
But for the summer they are good.
Only the transport took a little too long otherwise I would have given 5 stars.

My experience with David Outwear has been deeply troubling and unacceptable.

Due to extremely high return costs, I reached a clear agreement with customer service to split these costs 50/50, meaning I would not have to return the item. Based on this agreement, I paid my part in good faith. David Outwear explicitly committed to reimbursing the remaining 50%.

That reimbursement has never been made.

Despite repeated follow-ups, the company has failed to honor its own agreement. Communication became evasive and eventually stopped altogether. At this point, David Outwear is knowingly keeping money that does not belong to them, despite having acknowledged the agreement in writing.

From my perspective, this goes far beyond poor customer service. Failing to honor a clear financial agreement and retaining customer funds is highly unethical and raises serious concerns about fraudulent behavior.

I strongly advise anyone considering ordering from David Outwear to be extremely cautious. If something goes wrong, promises mean nothing and getting your money back appears to be a serious issue.