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Welcome to Davlex! We have been dedicated to provide high-quality products and exceptional customer service to our customers since 2006. Our extensive range of commercial-grade equipment is designed to meet the needs of busy kitchens, restaurants, cafes, and more. Whether you're looking for cooking appliances, refrigeration solutions, or kitchen essentials, we've got you covered. At our store, we believe in putting our customers first. That's why we work hard to provide personalised service, expert advice, and competitive pricing. Our team of knowledgeable professionals is always available to help you find the right products to suit your needs and budget. Plus, with our fast, free and reliable next day UK shipping, you can get your equipment up and running in no time. Thank you for choosing Davlex for all your kitchen needs. We look forward to serving you!
Bridle Road, L30 4UG, Liverpool, United Kingdom
3.5
14 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good products good communication from sales team and a very nice delivery man.Will definitely order again from here very good prices.
Reply from Davlex
Thank you for taking the time to post your kind words.
I have not received the goods and there is no contact number! no replies to my email. As bad as it gets.
Reply from Davlex
Replies have been sent, please check your email folders and junk folder
Reply from Davlex
Thank you for taking the time to comment.
I bought a tap from this company it has lasted 6 months do not use them I contacted customer services and got told he was on holiday and no one else could deal with it and now they have stopped responding shocking customer service DO NOT USE I did not use threatening behaviour I only said I would go to trading standards as the tap is not fit for purpose
Reply from Davlex
We offered to send a new replacement for the part needed without return no questions asked and the buyer refused, buyer started to use threatening behaviour.
Reply from Davlex
Thank you for taking time to post positive feedback for us!
I had a problem with one of the fryers overheating and tripping out after over a year’s use in a busy cafe. I contacted the Davlex Team and despite being out of warranty, I received prompt replies and support.
It’s now fixed and working again.
Cheers team
Reply from Davlex
No problem, thanks.
Reply from Davlex
Thank you for taking the time to review our product.
Bought a Blender it stopped working after a couple months emailed about the problem and no response will not use again, very poor customer service
DO NOT USE THIS COMPANY!!
I bought a grill that only lasted 6 months. My restaurant relies on it every day. When I informed them it had broken they should have sent a replacement and collectedup the broken one.
Expecting a customer to package and pay for returning huge items is ridiculous! The product they sold is faulty and the customer should not be penalised further for this.
No contact number, you just get fobbed off with copied and pasted emails.
AVOID AT ALL COST!!!
Reply from Davlex
Warranty is spare parts on site or return to base parts and labour warranty as standard practice and clearly stated in the terms page on the website.
I ordered a panini press the other day, arrived the next with friendly customer service! Thank you Davlex for providing me with an amazing product!
Website said next working day delivery. I ordered it at 2:30pm on the 17th, its arrived on the 20th. Tracking indicated it was registered with courier, but parcel wasnt given to the courier for a couple of days.
When it arrived, the botttom was bent in and the 4 rubber feet were all bent inwards. The metal corner pieces the feet are bolted too were bent and some of the spot welds had come loose. I tried as best as possible to bend it back in to shape, its better now but still not right.
The griddle itself is good, pretty solid and works well. Instructions could be clearer, especially about burn off. On one hand it says to first wash with soap and water, but the sheet on the griddle says turn on first, to melt wax covering. The instructions contradict eachother.
So: good griddle, late dispatch, arrived damaged but operational, instructions could be clearer.
Reply from Davlex
Delivery was a day late because of road closures at our premises during the grand national, if any item was damaged by the courier, we arrange for a replacement to be sent but we were not contacted. We are happy that you like the griddle itself.
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